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Store Representative Posting Limits Have Been Updated

moocher on 21/10/2011 - 09:48
Edited by neil 02/05/2013 - 13:36

There have been some changes to the store representative posting limits, effective today.

The limits are currently as follows (edited 2 May 2013):

  • Store reps can only post 1 deal per day 24 hours.
  • For stores that have less than 2 rep posts, the limit is 2 deals per week 7 days.
  • For stores that have at least 2 deals in the past, the performance of recent deals determines the maximum number of deals that can be posted per week.

Weekly limits are determined by the performance of recent deals. Vote average is calculated across recent deals (currently set to last 30 days), and the vote value per deal is calculated by (postive votes - negative votes).

  • If the 2 most recent deals made it to the front page (i.e. >= 20 votes), the store is allowed 3 rep deals per week.
  • If the vote average is 8 or above, then the store is allowed 2 posts per week.
  • If the vote average is between 3 and 8, then the store is allowed 1 post per week.
  • If the vote average is below 3 but above 0, the store is temporarily banned from rep posts for 2 weeks from the time of the most recent post.
  • If the vote average is below 0, the store is temporarily banned until the vote average improves over time (may take up to 30 days).

This is also documented on the Store Representative help page.

Feel free to post your questions/comments for discussion.

Comments

  •  
    Chatxm on 13/12/2011 - 20:56

    If it counts the most two recent post vote, I have 6 votes. I should not been banned for posting new deal. Could you please check? The first deal I post, some people seem confused. I've solved the problem. Unfortunately those people didn't come to fix their votes. Hope you can help on this.

    Cheers,

    •  
      moocher on 14/12/2011 - 08:45

      Chatxm, could you please start a TWAM post instead if you wish to discuss your specific case. This post is for discussing the feature itself.

  •  
    Chatxm on 14/12/2011 - 23:04

    Thx Moocher, I've posted on TWAN as advised. A bit confused though.

  •  
    tweettweet on 03/08/2012 - 18:25

    Hi,

    I posted a sale promo today and had two people leave negative feedback and comment that they couldn't find the SALE section on our website. I don't know why they had trouble because it is very visible in the top bar and I posted a direct link to the sale. I also wrote back to them apologising and explaining how to find the SALE, however now my post has been deleted and I am unsure why?

    When can I re-post a new deal?

    Warm regards,

    tweettweetfashion.com.au

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