Three Mobile - $100 Credit and FREE delivery on ANY new 3 mobile!
Enjoy a massive $100 credit* on a new 3 mobile. That’s the first three months of your plan paid for on the $29 Cap, or two months on the $49 Cap.
All you have to do is buy online at www.3shopdirect.com.au: just remember to include the promo code below into the Promotional Code section on the Cart page. We’ll then credit you with $100 credit* on your bill, and even deliver your new mobile for FREE!
864
if you signup 2 phones, would you need to order them separately in order to use this promo code? Is there any strings attached to this code such as being a member of somewhere such as NRMA etc?
EDIT: I just tried it with 2 phones and it seems to accept it, although once the code is entered, it doesn’t appear to show the $100 credit but seems to work otherwise
has anyone had any issues with 3shop direct???
I placed my order on Saturday and got an auto-email confirmation giving me a summary of my order…and that’s it.
I haven’t receieved anything since then, no customer ID or mobile number…or delivery confirmation. I’ve called them 3 times now and 2 people said “they have no idea what is happening with my order” and 1 says that my order/my details aren’t even on the system!!
Seriously, this is starting to annoy me…anyone else managed to order a nokia e65 or the $29 cap deal with $240 credit?
I ordered an E65 on Saturday too and have had the same experience so far (without making any calls), the confirmation page did say the phone would be delivered in 3-5 working days, so today I was hoping it might show.. alas, I’ve seen nothing from them yet.
I’m reasonably comfortable that I have some sort of confirmation from them though.. If I’m still empty handed come Friday, I might get a bit more agitated.. and definitely by Tuesday..
I’ve ordered mine(e65) last Thursday. It’s been a week now so hopefully, I’ll get it tomorrow.
Still no sign of my phone.. today is the 5th working day since my order was placed.
I guessing they would have generated a backlog due to this deal so I’m holding out until Tuesday to contact them to see what’s going on..
In the meantime, I’ve converted my old phone to pre-paid to avoid another monthly bill, but I could well end up spending my monthly spend on pre-paid charges if it takes too much longer!!
After hitting a brick wall with the customer service hotline I decided to email the online sales team, surprisingly I got a reply…but not a good one. It basically said that the red Nokia E65 has been discontinued….and do I still want to proceed with my order, or buy a new phone.
Err, if it’s been discontinued why would I want to proceed with my order?? So I replied that there was no indication online about “no stock” or “sold out” and that if there was no red e65, I wanted the black e65 (which I originally ordered ANYWAY!).
Naturally I haven’t received a response to this email. This whole situation is pathetic. I have no idea how Three run their business…basically if you don’t sign up in-store, good luck with your order.
Let me know if you guys have any better luck with your e65s :(
that’s it. i’ve had it with 3 mobile:
Dear Matthew,
Thank you for your email.
Sorry for inconvience causes to you.
The Nokia E65 Red & Black is been discontiuned.
If you would like to proceed with your application further with any other handset, please reply to this email
SCREW THAT for a joke!
garbage customer service, empty promises (clearly advertising the e65 as in stock, ready to order)…and now they have all my personal details. I am absolutely fuming. I don’t know how else I can take this further?!
apparently if you order via phone they don’t have n73 or e65 anymore.
but they can accept that promo code or you can also use nrma offer ($100 credit) but can only use either one lol.
i was thinking to get n73 via phone for $19 / month and then add $100 nrma + $100 this promo + $25 referral.
i will end up paying $9.6 / month :D
too bad it doesn’t work :(
As someone who signed up on Saturday for the E65 on the $240 rebate deal, I’m a kinda glad to hear it, would have been incredibly annoyed otherwise..
Just a word of advice on this three deal: get a screenshot/printout of the Purchase Summary page showing the $100 credit.
I signed up for a similar deal in February with the Nokia 6120 - there was $50 standard online registration credit, and an additional $50 credit if you registered during that week.
Initially, only the single $50 credit appeared on my bill. At the end of the first month, when the second $50 still hadn’t appeared, I called three customer care and they refused to credit my account unless I had proof of the offer. Though I had a PDF printout of the purchase summary, they wouldn’t accept it by email - only fax, and I don’t have a fax machine.
After going through a whole rigmarole being sent back and forward, I was ready to go to the TIO [and possibly the ACCC for false advertising] when I was eventually transferred 3 direct sales, which operate out of the Hutchison offices in QLD. I emailed the girl I spoke to the purchase summary and it eventually got resolved [I had two accounts registered one after the other with the deal, and both were dealt with quickly.]
I know of at least one other person that had the same trouble, but didn’t have their purchase summary handy. They started a thread on whirlpool about it here: http://forums.whirlpool.net.au/forum-replies.cfm?t=1018020 [I am adnrw, I couldn’t be bothered registering for this site to post once.] That makes a total of three accounts I know of that had this problem.
As long as you have a copy of the purchase summary showing the $100 credit, all should be fine. Hopefully they’ve fixed the situation so it doesn’t happen again.
34
Submit Deals, Win Cash or Gift Vouchers!
if only three has iPhone 3G …