Beware of Penta (Computers Store)
After my experience with Penta I will never return there no matter how cheap their products. They sold me a faulty laptop saying it was brand new. The void sticker was already torn, but they assured me that it was torn due to the 'sliding of boxes in the storeroom'. when I requested that I get a different box, the worker said 'sure' because he knew there was more stock in the back. As he entered the back of the store, he spoke Indian to another worker. When he came back out, he said that the laptop I had was the last one they had in stock. Clearly he was lying, but I couldn't resist a bargain. Stupidly, I bought it.
Turned out that the laptop had a faulty dvd drive. When I returned it to the store they refused to accept returns. After more calls and foul language from the Penta worker, they blocked my number. I got my friend to call them on my behalf (he's a lawyer) and started threatening Penta about Fair Trading. They finally accepted the return for a full refund.