… I will never get formatting right in this forum!

Sorry guys!

$799

That’s the starting price. Go to the accessories page down the bottom and untick everything. :)

Thx

Nice deal. Why do I get the feeling this won’t go through either?….maybe it will.

Stupid Dell. That’s the same e-value code as before (I think), so they’ve screwed up AGAIN on the same situation. Shame there’s not more you can remove from the order to make it cheaper…

Cheers.

I won’t believe $238.64

Gone already

“Due to technical difficulties, we are unable to process your request at this time.”
Not gone if you don’t use moneybackco

Still works for me:
http://configure.ap.dell.com/dellstore/config.aspx?cs=aubsd1...

Gave me the error if I used moneybackco..

going straight through the Dell site was fine..
Placed my order again..
this time left it at the 19” screen (upgraded to 20” last time) and upgraded to Home Premium for Vista Media Centre..

EDIT: Just realised this one has 4Gb RAM, last one only had the 2Gb!!

I cannot believe how stupid Dell is, unless they are just doing it to collect customer and credit card information, then use bait and switch.

I’ve order 2 anyway, one on credit card and the other via internet transfer.

This deal (I hope) will help further the cause for the other order I have. When/if they call regarding this one, I’ll be saying “how you can call both of these mistakes..you won’t have many customers if you try to cancel everyone’s orders”.

I decided to go against using my crecdict card and have opted into the bank transfer option, ill go to the bank latter.

This way, that if they do refuse like they did last time,, i can claim that they accepted my money therefore a contract is formed..

Lets see how this works out!

I chose to go CC again.. Don’t want them having my money unless I’m going to see one or other of my computers!!

They’ll probably give us both now to screw us over!!
:-)

EDIT: Having seen the deal is ended already and again not having received an email (yet) for my first CC transaction, I logged into my account and processed through EFT..
Just got an acknowledgement email for the EFT order… still nothing from my CC order, didn’t ever get one for the previous deal either.. I wonder why my CC orders failed both times?

I’ll reserve voting, my order has gone through to acknowledgment email, but I think there is approximately 0-1% chance of actual follow through from Dell.

cool! just ordered one!!

Yep, works beautifully.

cool, ordered one

just got the email from dell:

This e-mail is to acknowledge receipt of your Dell Order.

We will start processing your order after your payment is authorised. At this time you will receive an order confirmation, so please check your e-mail regularly.

I can sense someone is going to be fired at Dell again. I highly suspect that someone internal made this ‘loop hole’ on purpose in order to get their friends and family score a bargain.

In that case, I’m so that employee’s new best friend if it actually arrives.

nice!

just got my order in for 2 of these babies for my mini-cluster of doom.

At least we can argue that $799 IS a reasonable price for a computer now. We just didn’t require all the accessories that came with it, so we save a few dollars lol

i ordred three what a deal

buying one now :D

hope it works.

f*ing dell, i’m going to get you knob heads.

Each of my colleague ordered one! We ordered four!!!! f*ing dell.

The code doesnt work? :S

Still working for me.

The EFT ref number is internet ref number right???

It is - hopefully your bank accepts it. Mine doesn’t..that was fun back when I used EFT.

ordered 2, one by CC and one by DD ^^ lmao

It’s amusing to watch Dell cockpunch themselves…

Now I’m likely to get double the amount of calls about ‘technical errors’. Speaking of which, they can hardly use this excuse again right?

Now whenever they call we’re going to have to ask for a reference number in relation to which order they are calling about, then place them on hold for about 10 minutes while we access our database.

Just ordered one, hope it can go through this time. If they call me again to cancel, I will definitely say no.

Post updated - Now get up to 10% off the price.

And this is no mistake! Marty Filipowski, senior manager of corporate communications for Dell Australia and New Zealand says “and we (have) reviewed the process to prevent future mistakes”. http://apcmag.com/Content.aspx?id=3192

So obviously this is legit!

Wonder how long it’ll be before they pull this one…

Ben V Dell: Awesome find dude! Just for the record, do you remember what time you discovered this?

Re: 10% off; How PO would you feel if you did take Dell up on the initial 5% discount offer?

Argh! APC doesn’t even link OzBargain properly. Well, not the first time that happened… :(

Im a bit stuck…

When i ordered it they gave me information about how to deposit the information,, so i left that screen open,, but my computer decided to restart itself,, so ive lost it..

I know you have to do it at a National Australia bank?? any one know any more information?? what do i do??

Dell Australia Pty Ltd

Account # 106685061

BSB 242000

Citibank

Put you online ref number as EFT ref

I could be really mean and paste in my bank account details here ;)

thanks,, i should have just opted to do it by internet transfer instead of opting to go into the bank and do it… I guess its too late to change,, or maybe i should ring and ask.

damn miss it, now $799 T_T

You can check out again, but that’s the account number for veostro

unfortunately i’m getting the “Due to technical difficulties ….” error message as well :\

at which step? it seemed OK to me

Had to put in an order.
For the last offer - if they had emailed me Tuesday or Wednesday, preferably with a coupon for $50 or even a free mouse mat in apology but even just a prompt apology, I would have been happy. Now I hope they squirm a bit :-) Makes me wonder how well they are assembling their computers these days? If they are showing as little care and customer focus with their machines then we had better avoid Dell!

MISTAKES: While all efforts are made to check pricing and other errors, inadvertent errors do occur from time to time and Dell reserves the right to decline orders arising from such errors.

Doesn’t stop me trying though - right ;)

Highly doubt they’ll let it go through.

Anyone can place a disclaimer anywhere for anything, it doesn’t make it right.

The “R221122AU” code doesn’t come up anymore… :(

well i just did it, @fazz use the 2nd dell link as it links straight to there…doubt ill really get it though..meh worth a try lol

@Ben V Dell, did you want to update the link to the one I posted to the eValue code directly?

http://configure.ap.dell.com/dellstore/config.aspx?cs=aubsd1...

I hope we don’t need to take legal action ^_^ to solve this problem.

shit i don’t believe it here we fkn go again!

Done and dusted.

Don’t forget the 10% discount, just added too - And hope that Mr Filipowski is a man integrity. If he is going to put himself on public record like that, he may have wanted to check his systems first.

it’s at 799 now

I’m sorted. Don’t need a PC really but at $275 (my final price coz I optioned up the wireless keyboard & mouse!) I’m laughing. I have a higher spec Intel Core2Duo system offline at the moment due to faulty motherboard. So $275 essentially just bought me a motherboard. Now I got 8GB of RAM, spare HDD’s, a spare E2200 CPU blah blah blah… After I eBay a few of those things I reckon this computer will be close to FREE for me. Lol loving it. Would have bought the 5 systems if my credit card was healthier.

dang.. should i buy??? should i not?????

Use Direct debit man, they are not going to honor CC i think.

To all the people whining about it being $799 thats because you haven’t read anything been written above. $799 includes all the accessories you don’t need! Take all that away and it comes down to around $250 before the discount coupon is added.

I just ordered one with a E8400, 22” LCD, and 250GB HDD. Comes out to under $640. I will sell the monitor so it works out cheap for me :)

Ordered 1 with cc, let see…

I just ordered two with the recommend upgrades $805 for 2 pcs. Since I have the previous order that Dell tried to get me to cancel I can’t see how they refuse this one. Who is up for a class action if they try it on this time!

Not voting +ve until order confirmation (the real confirmation) comes thru.

itsross, You mentioned you got a service call with the dell techo, what PC/Notebook you got and was it purchased recently? cheers

It is the Inspiron 1525 laptop. About 6 month old and the 3rd service call I’ve had from Dell. They’re pretty poorly built machines.

I got 2, great work Ben v Dell. I definitely think we should get some sort of plan ready for when those F ers at Dell try and kybosh it. Strength in numbers.

missed out even trying last time. followed the instructions to get the price down :) Now to wait and see.

wow, someone screwed up on the dell end I’d guess!

Those optionals should be unticked to begin with I think…

I ummed and erred for half an hour about ordering 3 and in the end I don’t think I will order any, first I’d have to be home when they deliver all the huge boxes, then stuff around selling what not on feeBay which might be full of them, then have to be there when the courier company picks them up for delivery to whoever bought the computer or screen (package will be too big for AusPost), then ATO checks these things (probably not for such small purchases of only a few, though still), then Dell’s warranty transfer is for the whole package and screen cannot be done separately to the computer and it all seems like too much hassle for couple hundred bux…

Still a good bargain since the screen is $320 on its own currently (other discounts notwithstanding), but we’ll see if Dell honours it, usually they do methinks, but if they call upon T&C, ou well, you can try but can’t ya ;)

if i dont go into the National Australia bank and pay overnight do they think that they will cancel my order before that???

As soon as i pay, im claiming a contract has been formed and ill go to court if i have to!!! Its a matter of principal! Just like the guy in america that went all the way to the supreme court as he was charged an ectra 40 dollars on his insurance premium, and he won!! He’s my inspiration!

Also ordered one, cannot help stop buying…

This is hilarious, I can’t stop laughing xD

Maybe people will be able to order until Monday, when they work again ^^

I cant order it, I dont have a company name, any way I can still get it?

I forgot to send my payment ref. How do I edit this or send them the ref #?

Dude I just got another one in. This time for just 1 machine paying by direct deposit, just covering my bases.

Edit: never mind.

I am a bit confused. I’ve selected eft as a payment method :
“Payment Type: Electronic Funds Transfer (EFT)”
I expected it would ask me to make a transfer, but it even did not ask me for any kind of bank account details.
The order went through :
“Thank you, your order has been submitted successfully.”
I’ve never paid via eft before (used my credit card instead) and expected that the money will go from my bank account to Dell right away. Did I do something wrong ?
PS thanks for the information on the deal.

No you have to login to you netbank facility and move the funds into the dell acc# using the Internet Reference Number as refno#

You have to move the money to them, they don’t direct debit from your account. You should have been given Dell’s bank account so you go to your bank (or online) and move money to them.

GOT IT

Interestingly the Order Acknowledgment hasn’t come thru for the last order hmmmm? Lucky I kept a screen capture

Seems to have been taken down. I ordered 2 before this happened though

Still fine here.

Still available.

ok, I clicked on the picture at the top the first time which got me in. This time when I checked that took me to a different page.
Got it figured out now

Search can’t find this e-code “R221122AU” any more. I guess it’s GAME OVER!

GAME OVER guys :)

Click the direct link http://configure.ap.dell.com/dellstore/config.aspx?cs=aubsd1...

Read the instructions here properly

I did follow the instruction but the op has been edit. Thanks for your response!

I got mine in.

@ POWERRevolution - use this link http://configure.ap.dell.com/dellstore/config.aspx?cs=aubsd1... and go from step 3

I got too excited when making my purchase and accidentally entered ‘steet’ instead of street; noticed this in the acknowledgment email i received from Dell =[ I’ve just updated my address details, does anyone know if I need to contact Dell so they are aware of the mistake, or should it have processed in due time before they ship the computer (if they do).

Everyone got excited and made mistakes.. My friend ordered one and forgot to record his ref #.. tried again, now forgot to add the upgrades he needed.. LOL..

Slow down boys i think this will not be over until next Monday when they pop into their office realizing 10000+ orders.. LOL

The manager should log in to ozbargain to realize they make mistakes.. we find out quicker than their staff are doing :P

Exactly lol.

I think the delivery guy will know that steet means street :)

Still available now.

Ive placed an order but received no acknowledgment email. Should I be worried?

My first acknowledgment email came thru instantly, the second one took 30 minutes. I’d the say the site is getting a work out.

Cheers. Just got it :)

Thanks guys I found it :

Please note: You will need to use YOUR internet banking service to pay for your order,
Dell can not automatically transfer the money.
Please use your Internet Reference Number (as in the Thank You page) when making your payment from your Internet banking service. This unique number will help us track your payment,
Account Name : Dell Australia Pty. Limited
Account Number : xxxxx061
BSB : xxx-000
Bank Name : Citibank Limited

Let’s just hope Dell doesn’t go bust and calls in an administrator on Monday, otherwise we’ll all loose our $$!

Just got my acknowledgment email.

just got my email too, if this goes through I’ll finally join the realms of dual coreness!

just realized I forgot to put in the Internet payment number as the disscription for the bank transfer as per dells instructions written in ultra fine print. It won’t make a difference to the order but of will make it interesting to get the cash back if this goes bad. Just so everyones aware my friend and I spoke to a Dell senior member only 30 minutes before this happened, his name was Winston and he’s in Australia. He told us that as long as we have transferred money we have a legal contract with Dell and they will honor the sale and since we did the first order with credit card they wont honor it, so thanks mate I just did my order on this screewup and did direct deposit so I look forward to getting my machines and ringing you back you smug little man.

Hmmm, for what its worth, the 10% coupon code in the first post is for purchases above $1500, but there’s no limit on number of PCs.

I’ve ordered two, one by CC one by EFT, let’s see how it goes…

hehe me too! 2 on CC and 1 as a backup on EFT just in case. The EFT one has already been paid for!

Just a correction… 10% OFF only apply for order $1500+
Edit: Just got beaten by RandomNinja

I don’t think people should get their hopes up. This is the 3rd online pricing mistake they’ve made in the last few months that I’m aware of, and the last two times no one got their deals honoured. There’s no reason to believe why it’ll be different this time.

As for your ‘legal rights’, they mean nothing until you get yourself a lawyer. Besides, as stated in the article in the description, it’s not even clear if there’s a contract in the first place. The representative from the Office of Fair Trading doesn’t consider paying by internet transfer to be a traditional form of “consideration”.

why none of the bargain hunters is lawyer ????

+10 for Ben V Dell, In your face DELL:-)

I don’t expect them to honour it. I bought 2 on credit card and 1 with internet banking all with 22” LCDs!

I’m not sure how Internet banking works. I did the transfer. I’m with Commonwealth Bank. Will the money be in their account now or will it show up next week? Hopefully I don’t have issues getting a refund.

Internet transfers normally take a few hours but if placed after 4PM with some banks it’s the next working day, which means Monday.

still available, just order one

Ben 32 : 0 Dell

I don’t see them honouring it, but if they don’t want to create massive customer discontent it’d be best if they did. I sure as hell wont be buying from them again if this doesn’t go through.

I got mine ordered it and got the conf email :) Still works :)

That’s called Acknowledgement email… fish

looks like it is gone: Due to technical difficulties, we are unable to process your request at this time.

game over. dell stop it now

It’s Gone

Well we’ll see with this one. I got my order in about 30 minutes ago. Selected EFT payment. This is nothing short of a farce if they start rejecting orders again.

i love it .. i bought another 3 computer but i haven’t got confirmation.. i called dell they said they will call back

did they charge your credit card straight away? because i just realised i put order through with insufficient funds :( just topped it up, hoping this hasnt messed up order…. what you guys think?

They haven’t charged my card and they didn’t charge it last time they had an error.

Managed to order 4— Wait and see!

They had an offer, the offer was genuine ($800 for a PC - I stripped it and brought it down to $420 - 5% - there is nothing wrong with it), I’ve paid money - I do not have them any more, I need a product which they committed to deliver.
I am just wondering if you need to consolidate two articles together, or as a better option to start a thread on the forum ?

I still have one order in my shopping cart

I put in wrong payment reference. How do I correct this?

If you remember what you entered, call Dell and inform them.

Just rang 1-800-812-392 but no one ans.
Yes, 1st time purchase from Dell & didn’t pay attention to their instruction so I wrote my own ref instead of their Internet Reference Number given. Will call them again on Monday. Thanks for your response.

Someone has run a database script and removed everything referenced by that code. I had an order in my cart a few hours ago and now it is gone. Says invalid item and nothing in the cart.

I doubt they will honour it.

Good luck to all those who already paid.

to falcine
“The representative from the Office of Fair Trading doesn’t consider paying by internet transfer to be a traditional form of “consideration”.”

Can you please explain it to us in plain English ?
What is traditional and what is not ? Online banking is not traditional ? How traditional is referred to “consumer rights” ? Does it mean if I buy things online I can be abused and misled without any consiquencies ?

I have no doubt that funds paid through the net constitutes a form of consideration. Who cares about some dude from the Office of Fair Trading.

Bank transfer has a better standing because they have your money already. Whereas with credit cards they can just revoke the charge they put on. You haven’t actually lost anything.

foma

First off I don’t have any legal background, only know some bare basics. E.g. contract must have consideration. I’m merely conveying someone’s opinion that they think internet banking transfer as consideration is ‘grey area’. I myself don’t know how the law interprets these things.

Now, if you assume they’re knowledgeable about consumer law (and this is the depart of fair trading we’re talking about) it means that even if you do hire a lawyer and take them to court (if they refuse to honour the deal) it’s not a clear cut case that you’re going to win.

People make mistakes, give them some slack. You didn’t really lose anything, it was an honest mistake, why insist on punishing them for it?

All I’m saying is, don’t expect much. The two times they’ve made the mistake and refused to honour the deal, it included those who paid by EFT as well. In fact those people were worse off than those who paid by CC because Dell ended up holding on to their money for a short while before they returned it.

Placed an order. Paid by direct deposit. Hope it goes through.

Due to technical difficulties, we are unable to process your request at this time. this is the message at the end of the direct link http://configure.ap.dell.com/dellstore/config.aspx?cs=aubsd1...

Comes with a nice “We Apologise” heading. I can hear Marty applogising to his bosses right now. LOL

im assuming they dont charge credit card straight away? does this sound right?

no man, you should pay by internet transfer

hotzone ¶

friend just got off the phone with an australian Dell supervisor that rang and said credit card buyers will get zero but those that direct deposited will get machines as payment was made. For those that did pay via that method I suggest you keep fighting Dell is aware they MUST send you the machine. I paid via card and will keep fighting as long as I can

I think it’s fair enough.

You haven’t really “lost” anything if you paid with credit card (and the charge was later revoked by Dell), whereas they already have your money if you paid with bank transfer.

I don’t really see a way out if you paid by a credit card.

Why should a direct deposit be entitled to the product over a credit card payment?
That rep was BS.

The deal was too good to be true. Dell will just refund your EFT payments.

Its true that Dell should give you something for them not wanting to honour offers. A $50 off coupon, a free mousepad, hat. Anything.

The fact is that you will get nothing from this.

What if Dell was a retail store that had an error in their system and Xbox 360’s came up as $29.95? A few whould be sold for the error price and then the mistake will be found very quickly. If you paid by cash they would not know who you are. Credit Card, Check, Eftos- they can track who you are. Would they then decide to charge you full price to your credit card?

I think not.

Crownie,

I don’t quite understand your example but I think the issue is one regards the law of contracts. By transferring through the banks, you have provided a consideration to the contract (which is the payment), whereas if you pay by credit card you won’t be seen to have provided a consideration as you haven’t actually paid (it’s only a charge put on the card).

See how it develops I suppose.

GAME OVER

From this direct link…
http://configure.ap.dell.com/dellstore/config.aspx?cs=aubsd1...

We Apologise
Due to technical difficulties, we are unable to process your request at this time.

@ Forma2 Traditional as in over the counter =] Consideration is quid pro quo (one thing in return for something else); its not referring to any rights.

JUST did my contracts law exam yesterday haha … I’m a 2nd year law student so I’m not stating any professional advice … but in my eyes this does satisfy the consideration factor. However, they do have the exclusion clause they relied upon from the last deal … unfortunately it satisfies all rules relating to exclusion clauses and is broad enough to apply to the situation. But like i said, it is in no way any professional advice. Debatable .. =]

EDIT: Also in response to Marty Filipowski’s statements, once again personally, I see this as a statement of opinion. For his statement to amount to a term of the contract, it must be a statement of fact. But hey … I’m not trying to rain on anyone’s parade as I’m also hoping they honour the deal this time!

i dont understand why if you choose direct debit in person you must got to a national australia bank branch?? There account isn’t even with NAB but with citibank!! it would be easier if i could just go into my own bank and transfer funds to there account!

I wonder how im going to do it, am i going to have to get cash out of my account (credict union australia) and deposit cash at the NAB, or will they let me swipe my efpost card that way I’ve got a record of it.

Internet transfer was not an option for me, as i have any funds transfered to a different account thats not a CUA account disabled,, so if somone was to gain access to my account, they cant get the cash out.

As a Citibank user, Citibank don’t actually have any retail Citibank outlets. NAB handles all general banking for Citibank.

Don’t they sell Dells at OfficeWorks..

What do you think your chances are if you print out the order form and take it to them. Do you reckond they will take another 5% off :)

None at all I would have thought, given that you can’t even access the deal any more.

ill take it bctransit, put accepting emails on in your profile.

okay, i can try to help, you can wait for the email from dell and then you pay by EFT

done - check your email

Heh, Officeworks probably would if they ranged Vostro! Couldn’t find Vostro systems on their website though

I just bought it, it worked for me, no difficulties.

You didn’t buy it at full price..didya?!