expired Vaya 1st Month FREE - Flexi from $7/Mth, Unlimited $39/Mth. $20 Starter Pack. No Contract
This was posted 4 months 13 days ago, and might be an out-dated deal
Edited by Steptoe, neil 11/03/2013 - 08:13
First month of service FREE from Vaya on any Flexi or Unlimited plan. Website states Online Only
The $20 Starter Pack is waived if you sign up for 24 months - I would not recommend this.
Similar to the previous promo deal posted here http://www.ozbargain.com.au/node/81590
I'm personally on the $17 plan and have enjoyed their service thus far. I signed up during the previous promo and a credit is applied to your account to the same value as your selected plan.
Previously an LC customer, I prefer Vaya mainly due to the phone support (even though it's offshore). Also I believe LC recently jacked up their prices. A good pro/con list is provided by Spizz: http://www.ozbargain.com.au/node/81590#comment-1053458
Vaya's website isn't the greatest but still gives you everything you need. In terms of app support the full version of myUsage supports Vaya. I currently use it and it works well. Alternatively you can use http://mobile.vaya.net.au/ which is more intuitive and cleaner than the desktop version!
Edit: Thanks to Holysmoke for providing this independent FAQ link https://vayafaq.jottit.com/
Last I checked there was no Plan change fee, but best to call and verify.
Mod: referral links not permitted for new users
Comments (Closed)
Starviolet on 11/01/2013 - 09:13 ¶Only for unlimited plan? but it doesnt state in the website.
did anyone receive cashback from starthere with FLEXI plan purchase?
m0nkeycheese on 09/01/2013 - 19:21 ¶Very true. Wife went over by 76c. We got a bill and wondered why, called them up and they waived it as a gesture of good will LOL
I think this will be enough to get me to leave LC as well. Have had no problems, but don't want to start either.
When people have left LC, have you actually tried to do it properly with the notifying them and porting in the last 7 days. I'm thinking it might be easier to just eat the months fee. Which this deal will make up for.
I would try to comply with LC's terms first and give them 30 days notice if possible.
My 30 day notice was actually waived as an error that was made on their part and I raised a ticket to notify them of this.
Whilst I appreciated this from LC, it took 2 weeks for this to be resolved… something that could have been sorted out over a 5 minute conversation on the phone. Hence my move to Vaya.
How do you do the change over to the new carrier exactly on the same day as you disconnect from the previous network with the 30 day notice.
I have had a bad experience similar to this. I was using TPG for 5 years and then decided to move to AceCommunication after seeing a post in this forum. I called TPG and checked if I am on a contract. They said I have finished the contract long back and there is no fee for leaving. I further checked if they can provide the same service that I am looking for (unlimited calls to all Australian Lan lines and Mobiles) which they said no.
Then I asked Ace to connect my service with them when ever an ADSL connection become available. After a month a connection became available and mine was connected. Then TPG said I don't have an official 30 day notice and charged me for extra month for internet which was $40. The lady at TPG was not even listening and said that I have no official notice. What she meant was I have to first inform TPG to disconnect my internet rather than asking Ace to connect my phone line with them as we do with Electricity or Gas. Phone can not be a smooth change over. Which means people will hardly be able to change the phone or internet as they will have to first disconnect existing one and then wait for a long time until a connection becomes available with some other provider.
hkalanshiu on 09/01/2013 - 20:58 ¶must be asking us to use the Kogan unlimited plan to keep on calling / sending SMS to him…
ScaryZombie on 09/01/2013 - 19:17 ¶I switched to Vaya a couple of weeks ago. Seems alright so far. Used to be able to get a detailed itemization of my current usage, however that has disappeared. Instead all I get is a lumped current usage amount. Anybody with the same issue?
sunnyii on 09/01/2013 - 19:23 Comment score below threshold (-16).pao2x is right!
You must have an "activated" sim before 31 January 2013. Just because you signed up doesn't mean you're eligible automatically. You're service with Vaya must be active by the end of the month.Bear in mind you still have 20 days or so to make your mind :)
Got this when I clicked on one of the plans …
"First Month Free Access
*SIM Pack fee of $20 is still applicable. Available for applications received from the 9th January 2013 to the 31st January 2013 and activated before the 31st January 2013 "First Month Free Access" means you will have a credit on your account equal to the value of the full monthly access fee of the plan that you choose.
All 19 calls, International calls and all roaming usage will be charged on top of your monthly spend. "
Mate I'd suggest on getting on of these plans.. if not with vaya at least with one of the other cheaper resellers like LC or TPG.
Great thing is that you're not locked in a contract! So you can leave anytime. Be sure to read up on T&C's so you don't get hammered be fees!
+2 votesAnother happy customer here. Signed up with them back in Nov. Took 2 days to port from virgin.
I made a mistake by making a direct international call (was supposed to use rebtel local number) but I got a message warning me that I was calling overseas. I would end up paying a fortune without that message.
Decent service so far.
+2 votesGood find!
Was planning to join this month anyway :DWhen they say one month, do they mean 30 days or till the end of the month? =/
edit:Ah, nevermind. I found it.
""First Month Free Access" means you will have a credit on your account equal to the value of the full monthly access fee of the plan that you choose."
+3 votesfergmonkey on 09/01/2013 - 21:22 ¶I've been with vaya three months, and am very happy so far. A few hiccups and delays with the port, and they initially failed to apply the free month (on the last special), but they fixed the problems quickly with a minimum of fuss.
A few big pluses - their CEO Ben is a regular on the vaya thread over at whirlpool, and fixes problems quickly if the call centre staff are struggling. Also, you can set your account to stop as soon as you exceed your limit (but only if you choose.) Regardless, you automatically receive SMS alerts when you're within 15% of reaching your cap.
Overall, clearly a company in its early days, but they work hard, are cheap, and deliver the service advertised!
chansthename on 09/01/2013 - 21:25 ¶signed up half a month too early :(
oh well it's been fairly good so far with Vaya. The one thing I miss is vodafone's sim toolkit which has a free balance request option (so I get a text with what I have left rather than having to check online)
+1 voteI just started using amaysim ($39 unlimited plan) after getting out of a contract.
How is vaya or LC better than amaysim/woolies mobile etc who offer the same kind of service on the optus network?
What about lyca mobile that works on telstra? They have a $24 unlimited plan off contract…and telstra's network is much better than optus. I frequently go on countryside trips for work and half the time optus has no service. :(
Thanks.
The good thing I like about amaysim is that they have dirt cheap rates for international calls (like 6c per min) compared to $1.20 vaya or $1.50 LC. Bad thing is that international sms are 25c while lc and vaya have it inclusive.
- +1 vote
If you are looking at making international calls with your mobile I'd recommend TPG then, cos their cap is includes International calls and text or Lyca as their international call rates are very cheap!
For domestic usage (within australia), Vaya has proven to best option for me so far. Service has been exceptional too.
+2 votes"I signed up during the previous promo and a credit is applied to your account to the same value as your selected plan."
1/ I signed up during the last deal as well and did not get the full credit. Its 1st month free, so make sure you sign up (or activate) as early on in the month as possible. that way you will maximise the first month free. Vayas billing cycle is 1st to 31st (calendar month) and not date of sign up. This means if you sign up on the 29th you will only get 1-2 days free (i.e. your first month). So i do not believe what the OP stated is correct.
2/ Ive had terrible experience with them with my roaming. Paid $200 bond but when I got back they are refusing to refund it (even though its advertised everywhere, including facebook and advised by the rep) that it is refundable. Instead they've credited my account.. it will take > 1 year to use up all that credit!
Overall, ive had a terrible experience with vaya. I should've stayed with LC - but now that LC have jacked up their rates i cant go back. LC global roaming is much better too (a servicedesk takes incoming calls and sms's you… brilliant!)
same issue happened with me; i did get the whole $11 credited to my account but then i got charged charged $11 for the month as well even though i only activated my service on 25/10 and got prorata usage accordingly. So i only gotabout 1 week free. But other than that i am very happy with the service
- chansthename on 10/01/2013 - 10:09 ¶
they take a full month in advance (this means when you leave they don't have to charge you after you've left and the onus of getting any leftover money is on you)
This is pretty standard for all postpaid plans
In regards to your point No.2 you are incorrect. Your $200 (less overseas roaming charges) will be returned once they receive the last invoice from Optus in regards to your international roaming-
http://forums.whirlpool.net.au/forum-replies.cfm?t=2013758&p...
Sorry to hear about your bad experience. For (1) I had the same question, but when I called Vaya, they assured it's for a full month and not just for remaining portion of the first month that your service is activated. I verified this through my invoices and it was correct!
For (2), this is very unfortunate. Try speaking with Ben on whirlpool to get a refund. LC don't offer international roaming anymore, as they've stated that they received a lot of complaints from TIO.
Best of luck!
LC is working for me fine.
The only issue I have with LC is their crappy overpriced Roaming service.
You have to pay $10 to 'activate' roaming each time. And when you 'roam', you can only send and receive text. You can't receive or make calls OR use data. When you receive calls, an LC operator will take a message and text you the number of the person trying to call. GAH!
7-15hr voice does not look bad for a 12 per cent saving against my (pre-charged, discounted) Woolworths M, only major dampener is that a data rollover has not been implemented to ameliorate the situation with regard to 1.5 gbytes.
$132 per, <18 GB, per annum, isn't really all that big for us moderate [3]G/Date users Ben, but of course Optus Wholesale may not necessarily be the most easily convinced.
I've 25 gbytes sitting on the shelf already, woolworths; would use them 1st, so no hurry.
illumination on 10/01/2013 - 05:37 ¶I'm on LC at the moment considering going over.
Considering LC require 30 days notice to cancel, if I was to give them notice of cancellation now, does that mean I would be charged for the whole of February or only up until Feb 10th?
And.. if we can only port out in the last week of that 30 days, doesn't that mean we technically can't activate this until we are within that final week, because wouldn't the Vaya SIM require the LC number to be ported over to be activated?Obviously this concern is only relevant for people (like me) who intend to port their number over. Can anyone shed some light?
edit: Another random question - OP, curious… why do you advise against signing a 24 month contract to avoid the $20 starter fee? Simply because "it's just $20"?
Freedom - Being 'locked in' a contract for 2 years is a long time. New deals may become available which are more suitable or your needs change. E.g. You decide to move overseas next year for work, but you are still in this contract so you have to pay a cancellation fee.
It's only $20
You raise a good point with the LC 30 day cancellation term. I looked up LC's cancellation process
I doubt they would be flexible enough to let you port earlier than the last week. With Vaya you may have a chance still getting the first month free and activating after Jan 31 (e.g. Feb 10), but you would need to call/email them.- illumination on 11/01/2013 - 02:04 ¶
Ok I found the answer to my own question. I would be charged up until the 10th Feb (at the time of the previous post, i.e. 30 days after cancellation requested) on a pro-rata basis. Found it on LC cancellation support page.
So, seems like I won't be able to take advantage of this deal unless LC are willing to allow early porting or Vaya allow me to qualify for the first month free despite late activation. Time to email away!
Thanks!
- illumination on 12/01/2013 - 04:19 ¶
I emailed shortly after my previous comment. Still waiting a reply! Will update.
-3 votesCaveat Emptor.
I was with Live Connected and have since changed to Vaya (to get family on a cheaper deal). Live Connected are MUCH better in every way (eg. you can actually check your status on IOS, a web site that works, forums to discuss things, etc).Vaya are the WORST telco I have ever dealt with.
I won't neg the deal because it's cheap - but something has gone wrong on a weekly basis - i've never seen anything like it. This isn't just bad luck, it's a company that doesn't know what the hell it's doing.
BEWARE!
justtoreply on 10/01/2013 - 10:33 ¶This is a surprise.
They were hopeless at activating (kept calling the referral number rather than the number to be ported).
They called me 5 times to activate and each time I told them they had the wrong number as well as provided them with the correct number. Was worried they were going to port my number by mistake!
HOWEVER once that was sorted, it's been cheap without ongoing issues. I'm a very light phone user and haven't been with them long, so perhaps I haven't noticed things going wrong.
Ugh, I want to sign up with Vaya but I need to give LC 30 days notice to cancel my service - if I port out after 21 days to avoid the next month service charge, it'll be 1 February and I won't be able to activate Vaya by 31 January to take advantage of the free first month.
Not sure why this restriction has been put in place? Seriously, extend it by a couple of weeks and you'll have all us LC people moving over. As it stands, I'm going to stick with LC for now.
i am jumping from Woolies vouchers to Vaya $17 for one of the kids - been considering for a while as the vouchers are just PITA inconveniences. The free month thing made me go for it thanks OP. Have 3 other fam members on the LC original rates. I would have chopped across to LC if they didn't lift rates for new connections.
+1 voteI was dismayed with LC's changes and ported to Vaya and have nothing but praise for the $11-17 caps for value but if you need coverage, data and cheap unlimited then just save your breath and go Kogan prepaid on the Telstra network. unlimited and 6gb a month for $25-30 per month depending on recharge period.
+1 votetottenham_hs on 10/01/2013 - 18:32 ¶How do I apply the limit on data so that it stops when it goes over ? I can't find it anywhere on the site.
+1 voteFunky Moose on 10/01/2013 - 20:35 ¶I've also recently released an app to monitor Vaya usage, its very basic but it has everything in a single graphical widget which I prefer to myUsage:
https://play.google.com/store/apps/details?id=com.blogspot.v...- Funky Moose on 10/01/2013 - 22:38 ¶
In Perth I get 3386 kbps/1170 kbps with a ping of 110 at 8:30pm on a Thursday.
jacknthebeanstalk on 11/01/2013 - 10:27 ¶what's the difference between month to month and 24 months?
Hmm..
Section H) DATA:1. If you go over your data entitlement, only data is blocked. Voice / SMS will still work.
11. Excess Data Rate is 25c per MB on 3G Flexi Plans.
12. Excess Data Rate is 24c per MB on 3G Unlimited/Grand Plans.Clauses "12."; "11." appear in conflict with "1. The account would become oercharged, without 1. Can someone pls elaborate what is the precise operation between 12.; 11.; & 1. Thx.
Q; Part 2
When it comes time to present customers with unappealing options (c.f. Live Connected: "Spring plans") I take it policy would be to "grandfathering" as usual.
sydshopper on 15/01/2013 - 14:49 ¶I have two phones on Vaya and it is working really well and cost-effectively. I've read about a few issues, especially in relation to the pro-rata billing and usage in the first partial month of activation but these seem to get sorted out. There is a huge discussion thread about Vaya and a useful FAQ on the Whirlpool Forums.
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Thanks, I think i'll finally pull the pin.
Hate that LC put up there prices. Plans looked great
Do you think we can used this with the cashback offer here?
http://www.starthere.com.au/Vaya