[[list_of_buying_sites]]

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list_of_buying_sites [2012/08/07 11:54]
peterson [The List] 		list_of_buying_sites [2013/02/28 14:47] (current)
RockyRaccoon [Warranty Issues]
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 Finally warranty might exist, but this will require shipment back to Hong Kong. Is it going to be worth it? Finally warranty might exist, but this will require shipment back to Hong Kong. Is it going to be worth it?
  
---+====Warranty Issues==== 
 + 
 +Contrary to many war stories on other sites about buying from overseas - especially China. I have found in every instance, the products that have been faulty have been replaced or refunded. 
 + 
 +It all depends on how you go about it. 
 + 
 +I always send a message, acting very polite, and asking what they suggest I do. I never threaten, or get abusive or rude. (Now I might do that if they are not reasonable after raising the issue, but I have never needed to go that far) 
 + 
 +eg. 
 +> I received this yesterday and it fits well, the only issue is that it does not change color with the temperature as described. It only displays green. 
 +> What suggestions do you have. 
 +> Thanks 
 + 
 +Response.. 
 + 
 +>sorry to hear that, and would you like me resend you for it? regards 
 + 
 +I pay with Paypal when possible, using the 28 deg Mastercard rather than Paypal exchange rate. 
 +I have never needed to open a dispute except once and only due to the time factor rather than an issue directly with a vendor 
 + 
 +Now most of these have been for lower cost items - ie $A25 or less. 
 +Of course having to wait for a reshipment (Or refund then new order with someone else) is a bit of a pain.  
  
 [The above text needs to be organised or maybe find a home on the forums] [The above text needs to be organised or maybe find a home on the forums]
  
Last edited by peterson on 2012/08/07 11:54