Auto-Renewing Subscription Adobe Creative Cloud All Apps 100GB Lebanon Deal

I got 1 year of Creative Cloud All Apps with 100GB Cloud through this deal:

https://www.ozbargain.com.au/node/783297

Signed up through Lebanon

The year is almost up, but just checked under billing on by Adobe account it shows under 'Your Plan' section:

Creative Cloud All Apps 100GB
Subscription:
Yearly, billed upfront
Next payment due on
Jun 22, 2024
LL 623,760/yr

Questions:

  1. Lebanese Pound is usually abbreviated LBP. Is my renewal price definitely in Lebanese Pounds? If so it converts to ~$10.42 so would be very happy to pay that for another year of access.

  2. Is there a risk of this price changing, being adjusted based on my location or something? Basically, is it safe to let it auto-pay this on June 22? Or could the price be changed at literally the last second? Of course I can keep checking even up to the day before to make sure. Just want to check if there's something that can catch me out that I may be unaware of.

23/05/24

I received an email today like those commenting:

We hope you are enjoying Creative Cloud. We want to share an important update about your subscription price.

The price of Creative Cloud All Apps for students and teachers is changing to US $419.88/year (including applicable Tax/VAT), which will take effect on your next renewal 
date. This price continues to reflect an over 35% discount on the Creative Cloud All Apps plan.

Your subscription will renew automatically on 22-June-2024 (PT) and you will be charged the new subscription price annually. Your subscription will automatically renew 
annually until you cancel (price subject to change). You may cancel at any time via Adobe Account or Customer Support.

So there goes that! It was a good year!

Comments

  • Or could the price be changed at literally the last second

    of course it could… the sky could also be falling.

    • I am just putting the feelers out there. It may be a stupid question, but I was once told there are no stupid questions! Perhaps there's something I should know about renewing subscriptions like this I should be aware of. It's not something I'm very familiar with, I haven't taken advantage of a deal like this before! Only YouTube premium with a VPN.

      Thank you for your input!

      • Not saying there's anything wrong with you or your question, but just for completeness, I think the full quote is:

        There are no stupid questions, but there are a lot of inquisitive idiots.

  • We can't really definitively tell you what's going to happen. Looking at the latter comments on that page, some people have had accounts cancelled and others have been charged $260.

    https://www.ozbargain.com.au/node/783297?page=6#comment

    You took a gamble taking advantage of an offer not designed for you. It could go either way.

  • +4

    I was just able to change my payment method to an UP card, as the card I used had expired. Just put $20 onto the card, so if they try to take more than that at any stage, they won't be able to

    • That saves makes cents sense. Cheers

    • Thank you!

    • +1

      Beware that they (Upbank) can process overdraft transaction as per this

  • +3

    Is my renewal price definitely in Lebanese Pounds?

    Fatteh chance…

  • +1

    Lebanese Pound is also sometimes known as the Lebanese Lira. Could just be that.

  • +1

    From Wikipedia:
    Lebanese pound ; None official. The abbreviation LL or ل.ل. is used · piastre.

    You should be good.

  • i added my up bank acct and restricted overseas transactions on my other card listed on my adobe acct page.

  • +2

    I'm on the same boat. I have my fingers crossed LL 623,760/yr equals ~A$10.42

  • +1

    I tired Turkey but my payment doesn't not go though if select Turkey as the country on the card details. As soon as I select Aus, it takes me back to the AU site. How did you guys get pass that?

    • +1

      The deal is long expired…

      • Thanks mate.

  • +2

    Not sure if anyone else recieve an email about the subscription renewing, but I received one today stating

    “ The price of Creative Cloud All Apps for students and teachers is changing to US $419.88/year (including applicable Tax/VAT), which will take effect on your next renewal date. This price continues to reflect an over 35% discount on the Creative Cloud All Apps plan.

    Your subscription will renew automatically on 22-June-2024 (PT) and you will be charged the new subscription price annually. Your subscription will automatically renew annually until you cancel (price subject to change).

    Here’s a quick look at your renewal details:
    Subscription:
    Creative Cloud All Apps 100GB
    Payment:
    US $419.88/year inclusive of Tax/VAT”

    Hope this helps, seems like they figured out I’m not from Lebanon and after it renews I’ll be charged the regular price.

    • Got this email today as well.

    • Yep, received the same today as well.

      • Hmm last year was LL 356,400. Login to Adobe and says LL 623,760/yr Next payment on Jun 22, 2024

        Guess I better keep an eye on it.

        • Just checked mine and it said the same. However got an 'Unable to process payment' notification telling me to update by the next payment. Wouldnt let me add a card, hoping Revolut comes through and processes the payment still.

    • Yep, also received today. Cancelled.

    • i got this dreaded email as well.

    • Me 3. Was fun whilst it lasted

  • i also got this email, but it still says :

    LL 623,760/yr
    Next payment on Jun 22, 2024
    Annual plan, prepaid

    wonder what happens next?

    • My guess is the new price. Mine said the same. Not gonna gamble it. Mostly used it for acrobat to sign. And on occasion Photoshop.
      Wonder if the acrobat Turkish iOS works.

      • I’m taking the gamble, Adobe have a 14 day refund policy. If they play hard ball Mastercard can step in and recover the cost

        • "you get a full refund if you cancel within 14 days of your initial purchase"
          Pretty blurry definition of "Initial purchase". We are renewing so not sure how this applies.
          Thinking to leave enough in the card for the 10 or so dollars see if it renews with that. If it doesn't then I may or may not loose 10 bucks. I'm sure if they want more (US$419) they'll cancel it anyways

        • +1

          Yeah idk I just got a 0.01 charge from adobe just before I don't really wanna risk it though 💀

        • When does yours renew? Please keep us updated! Mine also still says the renewal is in LL but received the email stating the updated price is in USD

  • On this plan and received this email today from money hungry adobe

    We hope you are enjoying Creative Cloud. We want to share an important update about your subscription price.

    The price of Creative Cloud All Apps for students and teachers is changing to US $419.88/year (including applicable Tax/VAT), which will take effect on your next renewal date. This price continues to reflect an over 35% discount on the Creative Cloud All Apps plan.

    Your subscription will renew automatically on 22-June-2024 (PT) and you will be charged the new subscription price annually. Your subscription will automatically renew annually until you cancel (price subject to change). You may cancel at any time

    Thinking of cancelling and trying again via another country. Only use Audition and Acrobat so hardly worth more than $10

  • I received the email yesterday, saying I will be charged US$420 on renewal date. Adobe account says I will be charged 623K LL (AU$10)

    Today, I had a notification of a ل.ل. transaction worth 1c on my account. Went straight to the transaction in the app and it said transaction information not available. There was then no record of the transaction in the account.

    I assume this was a test transaction (although I thought they left a record). Any ideas about the currency?

  • Sammeee here:
    We hope you are enjoying Creative Cloud. We want to share an important update about your subscription price.

    The price of Creative Cloud All Apps for students and teachers is changing to US $419.88/year (including applicable Tax/VAT), which will take effect on your next renewal date. This price continues to reflect an over 35% discount on the Creative Cloud All Apps plan.

    Would think they sent this e-mail out as a general email and have not updated the accounts.

  • Same here and also wondering if I will be charged the new price from the email or the old one (around $10) from my Adobe account payment page. I am considering doing what others have advised, leaving a card there with only $20 and see how it goes. Mine is due to renew on the 23, so let me know how you go as yours will come first.

  • the party is over i guess

  • I got the US charge amount stated in an email on Thursday then I got the LL amount in another email on Friday -.-?

  • Got the dreaded email over the weekend :( boo-urns

  • Anyone know what the best card to get is to load it with 10 or so dollars so to change the payment to this card so if they want to charge more it just won't go through but if for some miracle it covers the cost of another year then good riddance.

    • I use the disposable card from revolut quite often which is only valid for one transaction. The only problem I'm seeing here is it might send a $0.01 charge to test the card first :/

      • yep, the disposable card works but they do a 1c charge and refund, so it's pointless.
        their permanent card number virtual cards get rejected by adobe.

        regardless, we are boned as they changed the price to USD.

  • i think the party is over

    when i log onto the website, it says

    Next payment due on
    Jun 30, 2024
    US$659.88/yr

    • Same, but mine is US$419.88. Time to cancel. :(

    • Yeah. It was fun while it lasted

  • Like others, I now see:

    US$419.88/yr
    Next payment on Jun 23, 2024
    Annual plan, prepaid

    Party over, time to pack up and cancel

    • yup done. Party is over now.

  • My account was still saying the lebanese price until yesterday, now it's the US price so time to cancel :(

    What's everyone's plan now? I use lightroom a lot, so can't decide whether to go all in on Rawtherapee or just fork out the $15 a month.

    • Have you tried capture one?

      • I used the express version for a little while which I liked, but I can't see myself forking out for the full version now to be honest. I feel like it's open source or just pay for lightroom. Do you use it?

    • I used to do the PS & LR $15 plan - I thought that was reasonable until this came along (claimed on Tax anyway). Acrobat was really about the only other app I was using. So yep undecided as well. Just bought that Affinity 50% deal, so I'm going to install and see how that goes as an alternative.

  • +1

    FYI I went to Adobe's live chat and asked them for a better price before cancelling the subscription - they came back with 191.88USD for the year = $16USD/month.
    Not as good as the original deal of course but still much better than the $419.88/year!

  • Go on a bush walk, and find the cave of old wise Monkrus. That is your calling.

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