EB Games - Free Returns until January 15th - Yay or Nay on Taking Advantage?

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EB Games Australia

• 

  Ughhh on 27/11/2014 - 13:57

  +2

  Well if people are obviously taking advantage of this, basically using it as free rental, EB games can withdraw this generous policy, so one day when you did actually buy the wrong game, you're stuck with it. Keep in mind that no retail store is legally obligated to offer exchange or refunds for change of minds.

  • 

    Marrk on 27/11/2014 - 13:59

    I believe that they did this last year as well. They probably take the stance that this is a good selling point, and that only a small minority of people will take advantage.

  • 

    plmko on 27/11/2014 - 15:04

    They charge ~$90 per new title for a reason. They've priced the probability you will abuse their policy.

    • 

      djones145 on 27/11/2014 - 15:50

      yeah, they give u credit anyway
      so they will get u eventually

      • 

        Marrk on 27/11/2014 - 16:35

        You can receive either a refund or a store credit for the 7 day satisfaction guarantee. Cannot find any different terms and conditions for the above offer.

      • 

        RI4V4N on 27/11/2014 - 21:05

        @Mark-F: You cant just assume its the same for the above offer either though.

      • 

        Marrk on 28/11/2014 - 02:57

        I know, you would need to confirm prior. I have no interest in doing this.

• 

  Almost Banned on 27/11/2014 - 15:28

  +1

  Surely they could not go on to resell the returned game as new as hinted at in your poll?

  • 

    Linkwick on 27/11/2014 - 15:40

    +1

    Yet they do for the 7-Day policy.

  • 

    Marrk on 27/11/2014 - 16:31

    They do. If the game is not returned in "as-new" condition, then they will refuse the return.

    • 

      Almost Banned on 27/11/2014 - 17:02

      But 'as-new' is still not 'new'.

      • 

        ilikeradiohead on 27/11/2014 - 17:32

        Don't they generally remove the disks and keep them behind the counter? If the game has been opened but it not damaged in any way, I don't think a purchaser will be able to tell the difference?

      • 

        Marrk on 28/11/2014 - 02:58

        It is not, just saying what they do.

      • 

        Marrk on 28/11/2014 - 03:01

        @ilikeradiohead: Most people would not notice, and they likely put returned games through the disc cleaner before reselling.

• 

  FrankMcFuzz on 28/11/2014 - 10:30

  I try to make my policy that I only take back colossal turd games that are in no way worth the money, or something that I finished in 6 hours and will NEVER play again. I really don't think that's "Taking advantage" of the system.

  I know a guy who used the system so much that the actual employees pulled him out on this and said "Look mate, we're not a library." and stopped him taking a couple things back. Don't ask me if that's actually legal to refuse a refund or not.

• 

  CHIEFMEGADETH on 04/01/2019 - 21:40

  Why would you act like you dont use this service. Especailly when its their own service?
  I will be taking back black ops 4 for full refund. It took a week or so,but damn i do not like this game at all.so many gadgets and ways to die. Ill stick to BFV at least i can unlock new weapons.
  BO4 feels like microstransaction city. And everything is locked behind a pay wall.