Click Frenzy 2016 Starts 7PM 15 November - Fitbits $1, PS4 $4 and More

deeds89 on 12/11/2016 - 10:35
Last edited 14/11/2016 - 16:09 by 2 other users

Moved to Forum: Original Link.

MOD: Click Frenzy itself is not a store offering a deal. We are moving this post to forum so OzBargainers can use this to discuss Click Frenzy 2016 on 15th of November.

For deals related to Click Frenzy 2016, please tag it with "Click Frenzy" so it would appear on OzBargain's Click Frenzy 2016 page.

Received the email stating Click Frenzy will start on 15 November.

Never participated in one of these so not sure about the legitimacy of those prices shown!

This is part of Click Frenzy deals for 2016
General Discussion Click Frenzy

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closed Comments

  • Toons on 21/11/2016 - 11:57

    This it what shopify do to bad businesses.

    click frenzy committed the fraud so shopify step away because of the bad rep

    "I’m afraid that after reviewing your information and website we believe your business presents a level of risk for customer disputes that we will be unable to support on Shopify."

    sinking ship man the life boats women and children first

  • Toons on 21/11/2016 - 12:18

    Tracing links and mining

    I've had to reboot everything my whole system is running at 20% since I posted

    Let me see if I can get them back up

    Looks like hard resets are coming for my machines

  • smodahf on 21/11/2016 - 12:34
    +2

    For anyone interested
    [email protected]
    Complain about click frenzy in qld to them

    • Quandons on 21/11/2016 - 17:39

      Hey buddy Im seriously considering going this route, Have you lodged your complaint? I understand that using the search page wasn't the method they wanted people to use but they could have easily denied access to it instead of setting up fake products with a purchase option…..

      • smodahf on 21/11/2016 - 18:46

        I did, all 3 options, news outlet, accc and state fair trading

  • digitalterrorist on 21/11/2016 - 12:40

    Checked my two orders, I'm pretty sure the PS4 one is legit. They're pretty blunt. "Fraud", really?

    Order Cancelled on November 21, 2016
    Reason: fraud

    Is this legit - "New-Look 500GB PlayStation 4 Console T10" - because I clicked the banner and got an error, hit back on the browser and clicked the banner again, and was apparently able to complete the transaction.

    • shamid202 on 21/11/2016 - 12:55

      New-Look 500GB PlayStation 4 Console T10 this may was the legit one.

      • bingsta on 21/11/2016 - 13:05

        Lol someones got their facts mixed up. How did digitalterrorist supposedly land on a fake one through the banner? 0.o

  • digitalterrorist on 21/11/2016 - 13:01
    +1

    Looks like they did not get a NSW Permit for this competition. https://www.onegov.nsw.gov.au/PublicRegister/#/publicregiste…

    I did a search on "frenzy" and the only thing was a Photo comp for last month.
    https://www.onegov.nsw.gov.au/PublicRegister/#/publicregiste…

    LOTTERY DETAILS Click Frenzy Travel Photo Competition
    DRAW DETAILS 24.10.2016 3PM
    PRIZE DETAILS Total Value Of Prizes In NSW: $6,050.00
    VENUE DETAILS Draw Venue: 32 Ricketts Rd, MOUNT WAVERLEY, VIC 3149

  • shamid202 on 21/11/2016 - 13:04

    What THE F*** they just cancelled my two definite legit orders. I woke up at 6am for PS4 and the day before for I won the Apple TV they just cancelled that one too as fraud.

    ORDER #1150
    Your order has been cancelled
    Order #1150 was canceled because it is suspected to be fraudulent, in that you have used means other than those advertised to customers to access this product, and your conduct has breached the terms and conditions of Click Frenzy. .

    They are big time scammers!! OZB must bann the ClickFrenzy website. I thought they are going to fulfill the legit orders at least.

    • bingsta on 21/11/2016 - 13:07
      +1

      Haha welcome to the spew boat

  • bingsta on 21/11/2016 - 13:10

    Anyone who only has legit orders on ur account? I assume they cancel all ur orders if you have one non legit one?!

    • koalafied on 21/11/2016 - 13:15

      My guess is that if you've won more than 1 item then they think you used a bot or script of some sort. They've asked me if I could send them proof of checkout and the banner, which luckily I took screenshots of otherwise I would've been instantly been labelled a scammer from the first reply :-(

      • bingsta on 21/11/2016 - 13:18

        Funny that we hav to provide proof to them. As if we're meant to be recording the whole friggen ordeal… How bout the confirmation email.

        • koalafied on 21/11/2016 - 13:19

          I know right, it's very unfair for those who didn't even think of taking any screenshots.

          I will post my outcome on here when I get another response from them

    • ZeroSix on 21/11/2016 - 13:15

      Friend of mine had a legit and fake one on his account and both were cancelled

      • shamid202 on 21/11/2016 - 13:18

        I have 2 legit ones and 1 fake one and they cancelled them all. what is going on

  • shamid202 on 21/11/2016 - 13:16

    32 Ricketts Road
    Mount Waverley, Victoria, Australia
    Highlights info row image
    (03) 9585 9869
    Highlights info row message responsiveness image
    Typically replies within an hour
    Message Now
    Highlights info row image
    www.clickfrenzy.com.au/

  • smodahf on 21/11/2016 - 13:18

    I sent an e-mail to a news organisation, an e-mail to fair trading and an e-mail to the accc, hope they enjoy investigation

    • bingsta on 21/11/2016 - 13:19
      +1

      Pls share the email. Im bored and in need of entertainment

    • shamid202 on 21/11/2016 - 13:20
      +1

      I did the same too. they cancelled the fake order I did during the sale first this morning which was fine. but i made two other legit orders on apple tv and 6am ps4. they cancelled all my orders.

    • fruxo on 21/11/2016 - 21:48

      What items did you have cancelled? Did you have a fake item which caused all items to be cancelled?

      Also, in regards to your earlier email, the order numbers started at 1000. They gave away about 500 items (or slightly less), not 1500.

  • montjana on 21/11/2016 - 13:32

    Toons on the L plates so he cant post anything more - anyway he wanted me to add this:

    I just tried to call ACCC

    recorded message we are experiencing an extremely high number of calls and can't take any more please use the website for information.

    looks like they have been inundated this morning

  • smodahf on 21/11/2016 - 13:46

    I called this morning, all they do is refer you to your local state fair trading

  • EllPete on 21/11/2016 - 14:32
    +5

    I think those who accessed the site via the /search and even by RSS were not fraudulent. I've read through their https://www.clickfrenzy.com.au/terms-and-conditions/ and cannot see how doing so violated the T&Cs.

    I would encourage users to exercise their legal right to consumer protection in a number of ways:
    1. Lodge a dispute/complaint to the ACCC

    1. Contact a consumer protection lawyer
      One such example is MauriceBlackburn who is a no-win-no-fee legal firm.
      https://www.mauriceblackburn.com.au/rest/consumer-protection…

    Other consumer protection lawyers are:
    http://www.colemangreig.com.au/Service-28-Competition-and-Co…
    https://www.holdingredlich.com/practice-group/competition-co…

    • koalafied on 21/11/2016 - 14:53

      Is it worth getting a lawyer for a $400 PlayStation though?

      • smodahf on 21/11/2016 - 14:54

        Try free legal services like legal aid perhaps
        also, didn't you win the tv, that has to be worth $6000 doesn't it?

        • koalafied on 21/11/2016 - 14:57

          I cancelled the TV on PayPal as people were saying the products on the search page were test products, but I left the other 2 as they were earned by clicking the banner.

          Nevertheless, they still cancelled the order for all 3…

        • smodahf on 21/11/2016 - 14:58

          @koalafied: Seems like it didn't matter if you canceled or not, in their eyes they will still play the fraud card, I could be wrong but it does seem like my original idea of what's to stop them from hoarding items

        • smodahf on 21/11/2016 - 15:51

          @sxlayer: I called legal aid, they don't handle common disputes so it's up to either the state fair trading or accc or no win no fee lawyers which i'm unsure unless you want to go in for a higher amount like say $100,000 or more otherwise they might not take the case, also they keep a retainer so you might end up with $5

    • shadowfangz on 21/11/2016 - 15:09

      They also posted this previously

      "Apologies to those who followed the instructions via email but did not see the banner promoting the PS4 deal this morning. There does appear to have been an error in delivering that banner, though some did see it and were able to make a purchase.
      Click Frenzy will rerun this deal later today so keep your eye out for the next email. Those who did get to purchase the PS4 this morning will keep those."

      As far as I was led to believe, people who saw the PS4 at 6 am was on the products page of clickfrenzystore and not the banner at all.

      • koalafied on 21/11/2016 - 15:16

        It still appeared for some though, I have a screenshot of the page showing the banner at 6:01 AM

  • smodahf on 21/11/2016 - 15:03

    I was reading the terms and conditions and this peaked my interest

    No products are directly sold by CF through the Site. CF is not acting as an agent for any party, merchant or supplier and does not sell, re-sell or licence any products listed.

    So if not click frenzy, then whom? Since I did pay to click frenzy, the paypal was clearly click frenzy. How is click frenzy not the direct seller?

  • smodahf on 21/11/2016 - 15:10

    They could go on this line anyway if they really wanted to make sure no one gets anything
    in no event shall CF be liable for any direct, special, indirect, incidental, consequential loss (including among other things loss of any data, revenue or profits), punitive, or exemplary, damages of any kind or subject to equitable or injunctive remedies (whether based on breach of contract, tort, negligence, strict liability or otherwise) arising out of:
    access to, or use of this Site, or delay or inability to use this Site, or any information contained in this Site;
    the availability and utility of products and services;
    the availability or accuracy of third party websites; or
    any breach of any third party intellectual property rights.

  • smodahf on 21/11/2016 - 15:12

    And for all those people who claim they didn't see a banner they could of just used this line
    CF does not warrant anything about the reliability, ownership, accuracy, completeness, timeliness, quality, physical state or suitability for a particular purpose of any Content, software, text, graphics, links, communications, or any other material provided on or accessible through the use of the Site

  • Associatedsunny00 @ Click Frenzy on 21/11/2016 - 19:42

    I believe and I step in,leave this comment and shut off my browser.

    • bingsta on 21/11/2016 - 22:41

      "confucius say…"

      • Associatedsunny00 @ Click Frenzy on 24/11/2016 - 19:18

        lol,just for fun,I don't think they would really give such promotion.

  • Quandons on 21/11/2016 - 19:57

    I might send an email off in the morning for a complaint because the more I think about this the less right it seems. I just saw a couple of comments on the clickfrenzy Facebook page about people saying they "won" items only to have them removed, to me that is wrong wording as clickfrenzy didn't advertise this as a competiton but as a sale so you never "won" you made a purchase of items from their site and it doesn't matter if the purchased was done through the banner or a search page located within their site as you were "buying" a product from them (they weren't giving it away for free) so it doesn't really matter how you end up on the product page.

    • fruxo on 21/11/2016 - 21:22

      I don't think they even know how you got to the product page. The "fraudulent" orders (yes, I had one too) is for the fake items they listed in RSS feed.

  • Agent009 on 21/11/2016 - 20:08

    People posting on facebook saying click frenzy cancelling all their orders. Did anyone get anything from the go wild sale?

    Sounds like a massive scam to me. The people behind this only have a matter of time before they face some pretty serious legal implications. Lawyers already involved and wheels are in motion :)

    • fruxo on 21/11/2016 - 21:20
      +1

      People are idiots. I got my fake item cancelled (in my rush, I bought a $100 nutribullet, silly me) but the real items have not been cancelled. There might be a few genuine orders being cancelled which should get attention, but the complaints will be flooded in self entitled douchebags raging that they didn't get their 70" tv that they didn't win.

      Edit: does sound like people with multiple wins on same account have had them all cancelled. That's absolute bs of course.

      • shamid202 on 21/11/2016 - 22:38

        I had two definit real legit orders. for the 6AM PS4 and 15th november evening Apple TV offer.

        at the time i made these two legit orders there was no such a thing as fake item. it was all on and after that nutribullet shit.

        • fruxo on 21/11/2016 - 22:56

          Yeah, sounds like all orders were cancelled if you bought any fake item. That's very poor form and I hope you get it sorted.

  • Toons on 21/11/2016 - 21:39

    @ sunny00. Explain……So you believe this was all a scam and you tried to do something ?????

    It's a slightly random quote from someone who is associated

  • fruxo on 21/11/2016 - 21:43

    Honestly, people that "won" the fake items should do the right thing and let it go. They had unlimited fake items and "sold" probably hundreds 70" TVs. Ordered have been cancelled and will be refunded. Let it go. Adding fake items to combat RSS feed wasn't the best idea, but it's not that big of a deal.

    Give the people with real issues a chance to be heard. If people have had their genuine orders cancelled, that's awful. Give them a chance to be heard without flooding emails, Facebook and phone lines with trying to create outrage in hopes to get a free 70" tv that you didn't win (and won't get regardless).

    • SoSoDef on 21/11/2016 - 22:31
      +4

      Adding fake items is a big deal when it's done with the intent to mislead the consumer. It's actually a breach of Australian Consumer Law and carries penalties of up to $1.1 million.

      Everyone who purchased one of these "fake" items did so believing they were buying the real thing. And the fact that so many people fell victim to it hints at misleading conduct.

      There is no difference between those who landed on a product page via a banner ad or via the RSS feed. Their intentions were the same and neither broke any terms, conditions or laws in purchasing (or believing they were purchasing) an item.

      • fruxo on 21/11/2016 - 22:51

        I respectfully disagree. Most people clicked too quickly to have had time to read what they "bought" (including me) but realised afterwards that it was not the real product. If you try and click on something the millisecond it appears without reading what you are clicking, I don't really think you were mislead as such. As is always the case though, people want the free items and try to justify that they should get them despite not winning them. Same thing everytime there is an obvious price error and orders get cancelled. Sure, give it a try if you want, but don't start complaining if the order gets cancelled.

        Additionally, unlike the product page, the RSS feed wasn't directly linked, so I find it hard to have much sympathy. Anyone with that link knew it was not the official way to win and anything could be on that page.

        That said, if you bought the real item through RSS feed or whatever, that's fine and should clearly not be cancelled. Same goes that if you bought a fake item, your genuine wins should not be cancelled. That's ridiculous.

        I do agree that adding fake items was a bad idea, but I can see how it happened as they tried to make it fair with what means they had available. You could clearly see it was tongue in cheek as well if reading description. Let's not hang some poor IT employee whom made a questionable decision in the heat of the moment.

        • SoSoDef on 21/11/2016 - 23:28
          +4

          This was not a competition and there were no conditions of entry. The retailer gave instructions as to how one can arrive at a product page. Clicking their banner was not a condition of purchase, so however someone arrived at a product page is irrelevant.

          Furthermore, the retailer created an environment where no one could both read an item's description and secure the item. It was a frenzy. More to the point, the "fake" listings had the correct product title, the correct product image, the correct advertised price, and they were published during the period the retailer advertised the bargain would be published. It was not reasonably foreseeable for any consumer to assume a listing might be fake.

          Now consider that the retailer cancels all these orders and suggests their customers committed some form of fraud. That shows a disregard for their customers beyond any ill-conceived plot from a lone IT employee. It's blatant and insulting.

          Given how the retailer handled the situation today, I believe their behaviour deserves to be investigated.

        • fruxo on 21/11/2016 - 23:44

          @SoSoDef:
          Calling it fraudulent is obviously not right, but more about them trying to save their own skin. If they were to try and "take action" against these "fraudsters", that would take it to another level though as no one has really don't anything wrong.

          I also think it's a fine line saying that it's not a competition. Technically true, and a promotion would be a better word, but it clearly wasn't a normal sale with stock that was expected to last for a long time. It was a promotional 99% off sale with limited quantities and expectations that it would be very difficult to "win" (or whatever you want to call it) one of these items.

          But cancelling the orders seems entirely reasonable. If an employee makes a mistake and price a $6000 dollar item as $6, and they sell 500 of these items before fixed, the retailer are not obliged to fulfill the orders. Mistakes happen.

          I know it's not exactly the same, but same principle. What about all of us that knew about the fake listings but didn't buy any?

          Anyway, I see your point but I still can't say that I agree. It's not entirely black on white though I suppose. I'm sure we can agree that it will be interesting to see what happens.

          Personally, I think it's more concerning that we bought what we thought was a ps4 pro (as per product image) but which sounds like it is actually not the pro version. The pro image is still there when I check order status. Although I might be biased for obvious reasons. No one has replied to my email or Facebook message. Clearly other people don't agree that it's a big issue, probably because the winners are in such minority :-p but if this was a "normal" sale, it would have been a big issue and it's very misleading.

          Edit: more concerning than people not getting the fake items I mean, not more concerning than people not getting the genuine items.

        • compacc on 22/11/2016 - 00:44

          @fruxo: I think their argument is, "we know you obtained this item fraudulently by not clicking on the banner, so how do we know the other wins were genuine?". Which, I can see their point. They obviously knew about some shortcuts people found but I'm sure there were others that they are still not aware of, so they just declare all transactions by that account as being fraudulent. I doubt we'll see this promotion running again next Clickfrenzy time, which sucks. What was meant to be bargains for some turned into greedy people trying to get as much as they can, then getting sour when it backfired more than they anticipated.

        • Quandons on 22/11/2016 - 06:12

          @fruxo: To me this is how I see things. I do not agree with the method they used in flooding their search page with fake items as it could have been password protected but lets say some developer decided it was good idea I am fine with it if done correctly. The fake pages should NEVER have had purchase options, If you wanted to include a checkout button to sell it more that is fine but it should basically just be a page refresh button. The minute you add product photos, page titles of said products and an option to purchase within a situation you as the shop created where it would be impossible to purchase a sale item and read the entire description, the minute people discover their items are not the real deal will feel ripped off and the main reason for this comes down to the fact the left it open for money to exchange hands. If there was no link to PayPal or checkout button these fake pages would not have been an issue. Im pretty sure what they did fall under fraud as they used deception in their method of taking money from people using the search page even though they have now started returning money the initial transaction comes across as fraud to me.

          Their customer service isn't much better as instead of just a blanket "Im sorry but your orders have been cancelled due to unapproved means to access the sale" which we could still argue about they resorted to abusing customers and accusing them of the very thing they appear to have committed.

          At the end of the day I think there needs to be an investigation in the way they handled this sale, Im not saying people are or are not entitled to the products they purchased through the fake links I just personally believe the way they handled it was wrong and misleading to consuming.

        • fruxo on 22/11/2016 - 09:09

          @Quandons:
          I mostly agree.

          But my assumption is that they didn't know much about how shopify worked or how to configure it. Or else they would have simply turned off the product page, search and RSS feed right away. Or done something else, like adding password protection. I've never used shopify, but I assume this shouldn't be a problem.

          Like you said, if they added fake products, they should have ensured you were not able to complete the transaction. But maybe they didn't know how to, and they didn't anticipate people to actually buy them. Or for all we know they might have thought they did stop purchase from being finalised, but it's not like they had time to test it.

          In other words, I don't think there was any deception as such. They didn't plan to add fake items all along to trick people into fixing them money, it was something they added in the heat of the moment so people wouldn't immediate know which link to press (to take away the advantage). It was probably the only thing they could think of and knew how to do. And they clearly didn't think it through. And then they kept digging by calling orders "fraudulent" and, more importantly, cancelling associated orders.

          It's an unfortunate situation and the treasure hunt (with some major tweaks!) could have been a nice tradition. It's a shame it's probably completely dead now.

        • Quandons on 22/11/2016 - 10:16

          @fruxo:

          I agree it could have been a great event but having people refresh for an hour was stupid and would have been better with half an hour brackets on all items and disclosing how many products were available. Ideally they should have put a 4 number code on the banner so that way when you went to checkout you would have had to enter the code in the voucher slot for the sale to go ahead. Yes it would have been slower but would have elimated the need for fake pages.

          I know you don't have access to my messages to clickfrenzy but within their message to me when describing the fake product pages they used the term "specifically designed" which means it wasn't a heat of the moment thing and had been an approved method within the company. Now obviously they had developers working within in this time to create these pages and nobody raised the question about their obligations by including a checkout system on fake pages.

          Either way we will see what happens next year.

        • fruxo on 22/11/2016 - 21:28

          @Quandons:
          After today, I probably have to take back most of what I've said. It doesn't seem like it was one guy making an honest mistake (or bad decision or whatever). Click frenzy seems to be extremely poorly managed with accusations of customers committing fraud and telling lies and "hacking" and whatnot. Very unprofessional and downright incorrect. Clearly it was not an isolated incident.

  • Toons on 21/11/2016 - 21:52

    Yeah I got one they have refused to answer and they took my money not a pending PayPal effort taken from my cc

    So if you have a guilty concience maybe you need to let it go.

    I know a lot more about it than you unless your associated with this too, so my question to sunny is still valid!!!

    • fruxo on 21/11/2016 - 22:18

      My post wasn't aimed at you or anyone in particular, I'm just sick of all the people whining about how they deserve to get the "fake" prize because they paid $4 bla bla. Less such posts in this thread than other places I suppose.

      Additionally, I'm not entirely sure what either you or sunny are saying to be honest.

  • aeezy on 21/11/2016 - 22:20

    i also won a ps4 through the banner and later bought one of the fake tvs from searching for it. i cancelled the tv on paypal when i realised it was a fake. now i also have been sent me an email saying both were fraudulent and both are cancelled. there seems to be quite a few of us in the same boat

    • koalafied on 21/11/2016 - 22:35

      I'm im the same boat, will be contacting them early morning tomorrow as I got a follow up email today asking for the banner screenshot.

      • aeezy on 21/11/2016 - 23:59

        ive got no screenshots :( but i dont understand why they would need them i sat there wasting an hour of my time refreshing that page until the banner changed and clicked through the checkout as soon as it did. i was so stoked that id actually been fast enough to get one. for the tv i searched and all those fake ones came up, added one to cart and i thought whats the worse that can happen either i get lucky and get a tv or i dont, id already "won" a ps4 so i was happy. i did send them a message on facebook and they saw it but didnt reply. "fraudulent", what sort of a shit show are they running even putting fake items up for sale to begin with is as shonky as it gets.

      • aeezy on 22/11/2016 - 03:24

        do you still have your browser history? i just checked mine and the link that i clicked 1st for the ps4 listing is one of the fake ones (play-station-for you 9). so obviously i bought a fake one somehow. now im starting to question my sanity, i know staring at the same page refreshing over and over for close to an hour was starting to send me insane but know i clicked that banner and not a link from the RSS. so how did i end up landing on the fake link page?

        • koalafied on 22/11/2016 - 15:07

          I couldn't find it in mine, however I have every other link somehow. It's like they removed it from there :S

  • koalafied on 22/11/2016 - 01:51

    Can you guys check your browser history and see if you have this URL without the numbers at the end:
    https://tpc.googlesyndication.com/simgad/1546273657410498656…

    I am looking for the PS4 banner, thanks

  • markspencer109 on 22/11/2016 - 06:24

    I believe "fraudlent" activity would be using illegal means to get to the items like finding a hack or vulnerability of the site and exploiting it, or being an insider and having undue advantade over everyone else. RSS feeds and Products page is an "allow all" part of any website which whole world can access, it should not be marked as fraudlent.
    Nowhere in their terms and conditions it says that you should have clicked the link and not used the RSS feeds or products page.
    Cancelling all other orders because you bought 1 fake item that they advertised on their site as being genuine with photos and taking money for it, is a fradlent activity on their part.
    I would be interested to see how nany people would actually get their orders posted (if any).
    according to me this avtivity has not been conducted professionally and yes they should be slapped by ACCC. Class action would be a way to go I believe.

  • fruxo on 22/11/2016 - 09:22

    Facebook update. Orders have started shipping and the cancelled orders will go to whoever was next on line.

    I'd be VERY curious how they can decide that and it sounds more like a throwaway line that won't actually happen. But if anyone is somehow contacted about a second chance item, please let us know.

    • shadowfangz on 22/11/2016 - 09:25
      +1

      How do they know who was next on line given that anyone adding to cart could not proceed further since the item was completely sold out and hence lock them out of the system.

      • compacc on 22/11/2016 - 10:55

        Someone below said that people on facebook have already started receiving orders but someone with legit purchases still hasn't had their order accepted. Another person said they only had 5 of each item. So perhaps they let, say, 20 purchases go through so that they knew who was next in line? Which wouldn't be very fair.

      • leeteam on 22/11/2016 - 12:02

        person next on line = staff,

        bingo!

        • Toons on 22/11/2016 - 12:21

          Don't know how they can sort that mess out considering you could only enter your details if you "didn't win"

          It's going to be a good Christmas in the click frenzy Peter Krideras house this year

          He will have them all lined up in chairs like Ellen's 12 days of Christmas

          So for that New Years resolution we have a Fitbit and a nutri bullet to get you health up and in shape, ohh kids you don't look excited by that how about a PS4 and an XBOX 1s and you can play them with your new 70" uhd tv's

  • oodian on 22/11/2016 - 10:08

    Someone in the Facebook comments said thy already received items yesterday. Interesting.

    Both my legit orders remain but PayPal hasn't been accepted.

  • smodahf on 22/11/2016 - 10:16

    This is just an excuse so they can keep the items themselves

  • [Deactivated] on 22/11/2016 - 10:29

    i just spoke to their supplier and they had 5 of each item ONLY.

  • smodahf on 22/11/2016 - 11:24
    +3

    And then they have the gall to send me a solar offer through their 3rd party when you agree to subscribe to them. Anyone got through to them over the phone?

    • leeteam on 22/11/2016 - 11:56

      hahaha they are so clever. They got almost every ozbargainers' details with nothing. Good job.

  • JeffreyM on 22/11/2016 - 11:59

    To anyone who've had any success with this, just wondering what's the best way to contact Click Frenzy? Tossing up as to whether I should write to them or lodge a dispute with PayPal in regards to them cancelling my 6am PS4 order. However, part of me doubts they'll change their mind regarding any of the orders that have been cancelled due to 'fraud'

    • smodahf on 22/11/2016 - 12:05

      I've gone through all avenues except paypal at this point, i'm not sure how to proceed further now other than yelling at the over the phone, but I keep getting voice mail

      • Quandons on 22/11/2016 - 12:10

        I had no joy and with my orders cancelled through them I had to cancel my PayPal payments myself

    • shamid202 on 22/11/2016 - 15:41

      do you really think they would mind?

  • koalafied on 22/11/2016 - 15:38

    Who has received their orders? Surely there's gotta be more than 5 people here that have bought something

    • smodahf on 22/11/2016 - 15:45
      +1

      The question should be, who hasn't had an e-mail saying you commited fraud

      • oodian on 22/11/2016 - 16:09
        +3

        NOT GUILTY over here. Woop woop. I used legitimate means to win my prizes though you cheating ****s :P

        • smodahf on 22/11/2016 - 16:13
          -1

          Doesn't seem to matter if you're guilty or not, I was reading their facebook and people who were far less technically apt than the rest of us had their orders cancelled, and also, no one likes a brown nose

        • oodian on 22/11/2016 - 16:15

          @smodahf:

          I'm just stirring. I heard that legit orders were cancelled - that's wrong. I'd be livid.

        • smodahf on 22/11/2016 - 16:16

          @oodian: apparently if you won more than one item you must be a hacker according to their logic or if you know how to use the f5 key or if you clicked links leading to scamsung or ps4 picture with text, which they setup on purpose

        • oodian on 22/11/2016 - 16:21

          @smodahf:

          I think they would be looking at time between the product being released and checkout. They'd probably have a threshold where if it was below a certain time, the probability that it came from the RSS feed or a bot is high and so they label it as fraud.

          I got two items for what its worth and no cancellation emails.

          Some people were asking how they might distribute to next in line. They may have data on what time products were added to cart and if you were signed in they could potentially identify individuals. All speculation though.

        • smodahf on 22/11/2016 - 16:24
          +2

          @oodian: Absolute rubbish, how about decent internet and mouse clicking in the moment, I will continue to pursue this until I have exhausted all methods and at which point I will probably forget it and move on, but I want them to pay for making many of us wait for hours refreshing manually on a page waiting for a banner within a microsecond and making sure you were accurate

        • bingsta on 22/11/2016 - 21:36

          @smodahf: I would point out that they didn't "make" us do anything…but indeed this is ozbargain so I'm with ya BRUDDER!

  • smodahf on 22/11/2016 - 17:27

    I went through all my browser history and found my products where I had won and took screenshots as evidence, I suggest everyone else do the same as a show of good faith but I also have screenshots of product pages and banners so this is probably the minimum you might need to build a case

    • koalafied on 22/11/2016 - 18:06

      They have said I lied twice about the PS4 banner appearing because apparently the banner at 6 AM did not pop up at all, but if thats the case, why did they say it appeared for some and for others it didn't on their Facebook post?

      "Apologies to those who followed the instructions via email but did not see the banner promoting the PS4 deal this morning. There does appear to have been an error in delivering that banner, though some did see it and were able to make a purchase.
      Click Frenzy will rerun this deal later today so keep your eye out for the 12pm email. Those who did get to purchase the PS4 this morning will keep those."

      Why can't I keep mine then if I clicked the ad? Why are they saying two different things? Did the banner appear or didn't it? They don't even know themselves, this is an outrage!!! I will not give up on my case

      • Quandons on 22/11/2016 - 18:16

        I didn't see the banner at all at 6am (5am QLD time). That was a killer as I got home from night shift at 2am only to wake up at 4:45am to get online and start refreshing the page about 5 mins before the event was meant to start.

        I didn't discover the search page until during the PS4 rerun.

      • smodahf on 22/11/2016 - 18:22

        I have a feeling they won't even honour anyone's order, or if they do, it will be themselves with fake facebook/twitter accounts

      • smodahf on 22/11/2016 - 19:49

        Damned admins on an ego trip, I confirmed they are watching us though so, anyone on this forum and they see you here and they identify you, careful they will cancel your order and accuse you of hacking because of comments not even relating to this click frenzy but out of context

      • compacc on 22/11/2016 - 20:57

        do you have a screenshot of the 6am banner with time attached?

      • donkcat on 24/11/2016 - 09:51

        Curious did you actually click the banner because a few posts ago you were asking someone to send you the banner as you don't have it in your browser history. I don't think anyone saw the banner at 6am. I think they have said some people saw it because they didn't want to announce that some people had found unintended ways to purchase the items which is effectively admitting to every subscriber that they're wasting their time clicking banners as others have gamed the system.

        • koalafied on 24/11/2016 - 11:14

          I did indeed. I only asked because Click Frenzy instantly labelled me as a fraud without even letting me show evidence or hearing my side of the story. I wanted to show them that I wasn't the only one with the banner. However it does NOT matter whether I saw the banner at 6:00-6:01 etc, I made a legitimate purchase which they have to honour as described in their T&C.

          Section 4, 2.
          Products on this Site only (www.clickfrenzystore.com.au) are directly sold by CF through the Site. CF is responsible for sourcing and delivering these products to you as described on the page from which a purchase has been made. Products on this site are only available to consumers for brief sales periods.

          1. They added fake products which they clearly couldn't supply (penalties up to $1.1 million)
          2. They accepted payment and couldn't supply any purchases regardless of how one found the product and checked out
          3. Their products are not directly sold by CF, someone else on here mentioned that it was sourced from another company (still trying to find the post)
          4. Buying a product through their website' openly available search page does not mean you gamed the system
          5. T&C states that the ad banner will disappear once the item is out of stock, they left the banner up for a good 5-10 minutes, again, violated their own terms
        • donkcat on 24/11/2016 - 11:36

          @koalafied:
          Sorry to get all stalker on you but looking over the comments that morning and you said koalafied on 16/11/2016 - 07:17

          It was on the product page at 6 AM, 6:03 it disappeared

          So it seems to indicate that you didn't click the banner but got it from the product page. No one said they saw the banner that morning including you. I mean I don't really care as I was on there at 6am and missed out from that product page but I don't think you're being truthful in saying that you got if via the banner and I think that's why they know that as they would know you either got the item before the banner appeared or that the banners never appeared at all.

        • koalafied on 24/11/2016 - 13:19

          @donkcat:

          When did I say that? No such comment on here, don't lie. I also got the Westfield gift card through the banner and they called me a fraud.

        • donkcat on 24/11/2016 - 13:22

          @koalafied:
          I quoted your comment? 16/11 at 7:17

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