hi dear all, i have checked. for those has been shipped order we still provide the compensation, but need provide your order number. also the 3% value of the orders with no minimum spend
hi dear all
At first of all, i have to thanks to all you kind patience and trust, it's a long time from 3-24 to now and many people still wait.
As you can see that our last deal for xiaomi laptop have some huge delayed issues and waste lots of user Valuable Time.
it's undeniable truth and i apologize for that deeply. i'm promise too many times to solve it but break it agian and again.
and here are final solution for that:
1.Due to batteries issue, our ship team need shiped it by normal postal service(normally take 7-30 business day)
our customer service will contact everyone whose package still didn't shiped and you can choose re-send or refund.
for those choose re- send: 3% value of the orders with no minimum spend
for those choose refund: 3% value of the orders with minimum spend which means when you get $20 reward you can use it to buy $40 products
i know this won't satisfied everyone, but that's all i can strive for you.
all refund will process in time and you don't need worry we disappear
my official email:[email protected] welcome to contact me if you have any question and i will continue to make more nice deal and fellow up every issue.