Cashrewards Glitch

I recently withdrew around $55 which I received but now it appears that my cash rewards account is over $50 in the negative. Anyone else experiance anything like this??

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Cashrewards
Cashrewards
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Comments

  • My Rewards Balance $ 15.00

    My Available Rewards: $-20.00

    o_O

  • My Rewards Balance: $-55.47
    My Available Rewards: $-75.47

    Something weird's going on. My Menulog order from last night is already showing as "Approved", which can't be right.

  • Mine's fine.

  • so is mine

  • $90 is taken off from my pending cashback and the available balance is now negative.

    Something wrong here!!

    • Mine is fixed now.

  • Mine has gone troppo as well. Yesterday rewards / available was approx 170 / 10. Today it is -10 / -60. Some of my pending transactions from April / May have disappeared. Available balance makes no sense at all as all the confirmed transactions are still there. Perhaps TA knows whats going on?

  • +2

    Hi all. We implemented a major upgrade to our transaction system overnight. We’ve since identified an issue that is affecting some member balances. Our team has started working on resolving the issue and hope to have it fixed ASAP. I'll keep you updated as I know more. Apologies for the inconvenience and thank you for your patience.

    • Mine now seems to be back to normality. Thanks TA.

      • +1

        Thanks for that. Can confirm the issue is now resolved. Have a great weekend everyone :)

        • My balance has gone back to normal. Thanks TA.

        • Bloody programmers 😀

          … Well at least I bet thats what the boss said when he found out

  • Mine's fine

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