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Telstra Friends & Family: Phone (Galaxy S8, Pixel XL + More) + 15GB Data - $59/Month (24 Month Contract)

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Telstra Friends & Family: Phone (Galaxy S8, Pixel XL + More) + 15GB Data - $59/Month (24 Month Contract)
Go to Deal
hamza23 on 17/11/2017 - 16:46 telstra.com.au (29229 clicks)
Last edited 20/11/2017 - 19:33 by 1 other user

Facebook post for the promotion

Family and friends of Telstra staff can get a Pixel 1 32GB, Pixel 1 XL 32GB, Samsung S8 64GB, iPhone 6s 32GB or Telstra Signature 2 when they take up our $59/mth Friends and Family Go Mobile Plus BYO plan for 24 months with a huge 15GB of data and no additional phone repayments (Min cost $1416. Data for use in Australia).

The offer ends 25 December 2017, while stocks last

It's basically a repeat of this deal but with a ~$800 phone included as well (on 24 months instead of 12 month term).

Compared to this $49/month JB BYO deal, you are paying an extra $240 over the 24 months and giving up $200 JB gift card & 5GB of data; however you are getting a $600-$900ish phone included instead.

If you value the Galaxy S8 at $800 (I think the cheapest deal we saw was $799 for Bing Lee) then you are paying $640 over 24 months for the 15GB contract = $26.66/month which seems like a great deal on the Telstra network and also no upfront cost required. That's probably the best value there since the Pixel XL and iPhone 6s are older models but they are options for Apple users or someone not wanting to go down the Samsung path.

CIS for the $59/Plan. 15GB data, unlimited calls/sms/mms/voicemail, no international calls.

Only available for recontract, new activations and port-ins on the $59 Friends and Family Go Mobile Plus BYO plan for 24mths with a Google Pixel 1 32GB, Google Pixel 1 XL 32GB, Samsung Galaxy S8, iPhone 6s 32GB or Telstra Signature 2. Not available with any other offer (including second service credit or port in credit) except Telstra staff discount.

Note: You may be able to receive an extra 5GB of data via the chat popup. See here.

Mobile Apple Google Mobile Phone Phone Plan Samsung Android

Related Stores

Telstra
Telstra

closed Comments

        • skysky on 22/11/2017 - 14:52

          @BensonP:

          Oh well, it was a stretch. Thanks for the update.

        • keongyip on 22/11/2017 - 15:52

          @BensonP: thanks for the update. did you end up getting the 128GB pixel?

    • Munki on 22/11/2017 - 13:23

      You actually managed to get the 128gb?!

      Damn!

      • dundasbr on 24/11/2017 - 10:27

        Same here, I went to a Telstra shop and the lady asked me if I wanted Pixel XL or Pixel and I said Pixel XL, she went to the back to the store and came back with the 128GB no questions asked :)

        • Munki on 24/11/2017 - 10:38

          Nice. Which store if you don't mind me asking?

  • AjsGuns on 22/11/2017 - 11:51

    Got my phone yesterday, didn't get any shipping information just rocked up. Put the sim in etc and still hasn't been activated 24 hours later. Spoke to Telstra chat last night and they said it is "pending" and will be done within 4 hours lol (so should of been done by 11:45pm last night). Hopefully it'll get ported today sometime…

    • Yoo05 on 23/11/2017 - 14:42

      they stuffed up my order as well, sent me the phone and later got an email saying order is cancelled. Called them and they said they didn't process the order for that plan…

  • willyroo on 22/11/2017 - 11:52

    2 goes at live chat and 1 go at retentions - no $10 discount. Will have to keep trying…

  • jonnoyeo on 22/11/2017 - 12:10
    +6

    So essentially steps are:

    If Telstra # - port to $2 3rd party Sim, else:

    1. Go to JBHifi, sign up for $49/month deal with Telstra, obtain $200 Giftcard.

    2. Later at home once JBHifi plan active, Launch Cashrewards or Pricepal

    3. Paste into newly launched window: https://www.telstra.com.au/latest-offers/employee-family-fri…

    4. Wait for chatpop to claim 5GB extra data, or $10 discount

    5. Choose phone of choice and transfer the JBHifi contract onto the new family and friends contract?

    • user99 on 09/12/2017 - 20:59

      Is this still valid and best option?
      I am aware the cash rewards are no longer available. I am referring about jbhifi gift card .

  • Camembert on 22/11/2017 - 12:16

    Tried to get the $10 loyalty discount and the rep claims they don't physically have the tool available to apply the discount as this deal provides the phone for free. Unsure how others are managing this so easily?

    • AjsGuns on 22/11/2017 - 13:50

      They didn't, the guy said it was a mistake.
      Best you're going to get is to sign up to the JB HI FI $49 plan then "upgrade" to the F+F $59 plan (this deal) and make sure you sign up via cashrewards.
      Essentially netting you a $200 JB HI FI Card, $105 back via Cashrewards, a Samsung Galaxy S8 and 20GB of Data with unlimited calls/texts for 24 months for $1416. Personally didn't do the JB HI FI card as I didn't want the S8 to sell out and I was somewhat skeptical of the ETC's (early termination charges) even though others say they don't apply since you're staying with Telstra and merely upgrading.

      • Camembert on 22/11/2017 - 14:04

        I ended up chatting to retentions and they offered me $19 off my home phone/cable bundle which I was happy with :) Ends up much of a muchness for me now, which is great.

  • aeezy on 22/11/2017 - 12:18
    +3

    those that got the cashrewards $105 as tracked in their account, was that only after you got a tracking number from telstra? yet to see anything in my cashrewards account yet but telstra is in my click history

    • sasangeleus on 22/11/2017 - 13:19

      Same

    • kojihama on 22/11/2017 - 14:28

      Took a few minutes after the order email came from Telstra.

    • running on empty on 22/11/2017 - 15:18

      I'm in the same boat as well, will be contacting cashrewards after the 7 day wait period if it still has not shown up

    • rartelif on 22/11/2017 - 17:25

      Same, seems that once you select 'BUY NOW' then you have to reopen cashrewards and paste the ordering web to claim this successfully (My mate did this way and got confirmation straightaway). We got to contact TA after 7 days I believe

  • simedog on 22/11/2017 - 12:47

    Thanks OP. Great deal.

  • AjsGuns on 22/11/2017 - 14:59

    Hmm, why does it say "conditional call forwarding" when I make a call? I remember someone saying forwarded calls are charged and not part of the plan..

  • keongyip on 22/11/2017 - 15:55

    to those who used Pricepal, did you see anything show up under activity details? nothing showing on mine and i'm not confident the click-tracking worked even though I activated it from the Pricepal site first. Thanks

    edit: thanks OP and to all who have given tips to secure this offer :)

    • WaffleCrusader on 22/11/2017 - 18:03

      Took 2 days for mine to show up under activity. :)

    • tyvod on 22/11/2017 - 18:25

      there was nothing under activity details after I signed up for Telstra but the cashback showed up after 2 days.

    • keongyip on 23/11/2017 - 16:53

      ooooh ok thanks guys I'll check again in a couple of days. I hope it does come through!

  • Hughesyboy on 22/11/2017 - 16:11
    +2

    I just signed up to Pricepal to get this plan with the S8 with the aim of selling it. Got an email immediately saying " Birthday Bonus - 48 Hours Only! For every $2 in cashback you earn we'll add an extra $1 as a bonus! But hurry its for 48 hours only." So instead of 150 i'll get 225 back.

    Not my birthday for another month but I won't complain. Got the $200 voucher from JB last week. Cheering!

    • jonnoyeo on 22/11/2017 - 19:17

      Got this as well :D

    • High on 22/11/2017 - 19:48

      When does it end?

    • regenade on 23/11/2017 - 00:21

      Did you get an email from Pricepal right after sign up ?

    • keongyip on 23/11/2017 - 16:54

      did you actually get the bonus though? I got the same email but it then said there were no offers…

  • funhaver on 22/11/2017 - 17:50

    Telstra sent me out 2 x Galaxy S8s even though I only ordered one…

    • thebargainhunter on 22/11/2017 - 18:21
      +3

      Mine accidentally got delivered with yours. Send it over and I'll give you $20 to cover registered post.

    • jonnoyeo on 22/11/2017 - 19:17

      This has happened to me with Telstra too!! They sent me 2x Iphones…!

      • mlkc838 on 22/11/2017 - 23:18

        What did you have to do with your extra phone? I was told by Telstra rep that my initial online order was cancelled that I had to make another order. Now I have 2 phones. What should I do?

        • Trantor on 23/11/2017 - 07:19

          i'd be making sure your initial contract was really cancelled first!

        • Ozabc on 23/11/2017 - 16:06

          I am interested to know as well.
          They canceled my order but cannot tell the real reason but still deliver the phone lol

        • mlkc838 on 25/11/2017 - 19:37
          +1

          @Ozabc: Telstra realised they screwed up and sent me a return envelop, so just I didn't pick up the delivery so it will just be returned to the warehouse.

    • Pomm13 on 23/11/2017 - 19:46

      I called them to advise I'd received a 2nd phone by mistake and they sent a courier round with a return bag but all the documentation talks about is a modem lol. Plus when I called to advise them of 2nd phone the woman spend 15mins trying to sell me tablets, more phone plans for my kids or hubby grrrr.

      • pogiguy on 27/11/2017 - 14:31

        so did you end up sending it back?

  • r32 on 22/11/2017 - 17:56

    I received my s8 today, activiated the sim and the bonus 5gb had not been applied. Tried chat again who added 5gb and $10 discount as the agent when I ordered it said yes to a discount then took it back. Agent applied it as it had been promised, fingers crossed they keep it. :)

    • Yoo05 on 24/11/2017 - 15:41

      are u current Telstra customer who just upgraded to this plan or you ported in???

      • r32 on 24/11/2017 - 16:33

        I ported in, went to Vodafone from boost. Then onto jb HiFi offer then friends and family plan

  • fatty on 22/11/2017 - 18:59
    +1

    After signing up My Account and the 25/7 app now shows:

    Plan early termination charge $708.00
    Device buy out $1176.00

    Your cost (excluding $8 mobile number portability option) to disconnect today is $1884.00

    Device buy out should be $708 as Total Minimum Cost in the CIS is $1418.

    My device was a Samsung S8. I'd suggest you check your account after the service has been activated. I'm on livechat about it now.

    • fatty on 22/11/2017 - 20:35
      +1

      So $49 is deducted each month against the device buy out balance.

      The previous F&F offer in May didn't have the device buy out original amount this high hence I was surprised at the amount. They set it at "market value".

      • dbglt on 24/11/2017 - 08:35

        I have the same payout figures as you… just wondering how the total disconnection cost is calculated to be greater than the plan cost over 24 months (i.e. 24*$59? ($1,416))?

        Did the Telstra rep have any explanation / fix it up?

        • fatty on 24/11/2017 - 08:42

          The total minimum cost is if you fulfill the contract.

          The CIS states there may be additional costs for the device repayment.

          If you had to bail, you'd pay out the 24x$59, but I'm unsure if you can port out until the contract finishes (without having to pay the additional service repayment).

  • allyroger on 22/11/2017 - 19:06

    I can confirm that you can get the 5gb bonus retroactively via chat. My order went through then i asked them a day later. i am a multiple telstra product customer.

  • rbaraz on 22/11/2017 - 19:33

    Just sharing my experience.

    I went to JB and ported in my number and got the $200 JB gift card
    I went to chat with Telstra to inquire/confirm that there is no ETC and the rep said there would be no charge to switch.
    He told me he will add the 5GB/month without me having to ask.
    I activated the cashreward and went through the order but I got a sorry orderfailed page at the end. The agent did warn me though not to take long on one page as it will timeout.

    I re-did the order and the cashrewards was still saying active.

    I completed the order and gave the chat agent my order number to process the extra 5GB

    The only thing I am worried about is that I had not received the email from cashrewards saying it's tracked. It could just take more time?

    I hope it will be, otherwise I think I can raise it up with them to look into it.

    I was skeptical about pricepal as I could not see any indication whether it is tracking it or not through the extension (unlike cashrewards which shows you it's green)

    Thanks OP and all who provided their help and info here.

    • rbaraz on 22/11/2017 - 19:36

      Thesale tracked email from Cashrewards just arrived

      Estimated approval date: 22/03/2018
      AUD 105.00

    • willyroo on 22/11/2017 - 21:13

      Today was also a productive day. I started with an Optus prepaid service, and a Telstra Postpaid service - the old $50 BYO M with a $10 discount with 5Gb of data.

      Tonight I have 2 Telstra postpaid services - $59 + $40
      I have 35Gb of data - there was a stuff up with the 5Gb bonus for each service so the chat agent added another 5Gb
      I have (err Mrs willyroo has) a Galaxy S8
      I have a JB Hifi $200 gift card
      I have $105 from CR due 22 March.

      Here's the JB experience

      • tszjc on 24/11/2017 - 10:09

        Can you please how to achieve it

  • compound on 22/11/2017 - 19:56
    +2

    Just reading through these comments. What a quest to get the best deal!

    Things people do to save a bit of money…

    Anyone want to do this for me? I'll pay you $50…

    • isthisreallife22 on 22/11/2017 - 22:55

      ozbargainlife

    • Mirage on 23/11/2017 - 17:48

      Lol, I just helped 3 colleagues in Melb CBD through the saga of JB plus FF plus CR. So mentally tired after that advising instructions to do this first then click here then do that next etc…

      You close by?

      • compound on 23/11/2017 - 22:21

        I'm in Sydney….

    • lovepub on 24/11/2017 - 14:33

      +1 who's gonna help going through the process

  • humanpudding on 22/11/2017 - 21:15
    +1

    Just an update, I activated a vodaphone $2 sim at 9am this morning from Telstra prepaid. Went into JB told them I'd like to switch to Telstra $49 20gb 1 year contract $200 JB hi-fi gift card. the bloke was really helpful. I had no dramas at all… telstra Sim activated in about 5mins? I Got home applied for the family and friends offer with the S8 2 year contract 15gb +5gb bonus $59 a month. Tried doing the cash back with pricepal no idea if it's worked as I had no confirmation. But the order went through gave the Telstra rep the order number he's processed the extra 5gb.. happy days cheers OP AND OZBARGAIN !

  • TheOneWhoKnocks on 23/11/2017 - 02:42
    +1

    So just to clarify. To upgrade from the JB Hi-Fi plan to this, do you use live chat? Then go ahead with the order and let the staff know the order number and they'll process it?

    • stratbargain on 23/11/2017 - 07:35
      +2

      If you're not fussed about cash rewards go into a Telstra store and switch so you get the phone on the spot

    • humanpudding on 23/11/2017 - 09:24
      +1

      Yeah I downloaded Pricepal as a web browser extension followed the steps, went through Pricepal website searched Telstra mobile. Page loaded waited for chat to pop up , asked the Telstra operator about the Christmas family and friends deal, clarified I won't be charged anything upgrading from the plan I was on. Mentioned the 5gb bonus data pop up they said stay in the chat whilst you process the order. Then give them the order number once orders gone through etc.

      PS. I'm still unsure if the Pricepal even worked because I've had no confirmation, so might be easier to just go to a Telstra store and sign up don't forget about the extra 5gb though :)

      • TheOneWhoKnocks on 23/11/2017 - 11:58
        +2

        Let me know if you get a tracking notification.

        • humanpudding on 23/11/2017 - 13:49
          +1

          I've contacted Pricepal yesterday about the situation. unsure if order was even tracked as i had no notification showing up or anything. They wanted a copy of my invoice from the Telstra 2 year phone plan order, which I've now sent through this morning and i'm currently waiting on a reply.
          -cheers

        • keongyip on 23/11/2017 - 16:56
          +2

          @humanpudding: thanks, please keep us posted :)

        • humanpudding on 25/11/2017 - 00:25

          @keongyip: hey, so i recieved my phone after 2 days. Activated the sim card realised i was missing the bonus 5gb data spoke to chat had to get them to add it into my account.. there was abit of hesitation at first but it's all sorted now.

          Haven't had a reply back from pricepal yet. It's looking highly unlikely that the tracking worked for cash back anyway. The S8 is great phone just trying to get used to it….now to find a case for it ! lol.

        • keongyip on 25/11/2017 - 15:13
          +2

          @humanpudding: Thanks! The first lady on the chat today was NOT going to have a bar of it and flat out refused to give me anything. All this despite having an interaction ID confirming that I was getting the 5GB and a $10/month credit. Eventually her team lead called me, put me on to someone in billing who then honoured it. I think the whole process probably took a good 3 hours on chats and phone calls on Thursday and today, but it was worth it and I'd do it again!

          Agreed - the S8 is pretty amazing but it needs a case! Also doesn't seem to feel as solid as the S7.

          Keep us posted on Pricepal. I still can't see anything under my activity which is annoying. But that's the last cog in the wheel to make this the best thing I've done this month :P

        • fafot on 25/11/2017 - 15:14
          +1

          @humanpudding: Same here - those PricePal guys are really slow and not giving any indication if they have or not tracking. Their website says "wait 7 days". Well Cashrewards giving feedback on the spot. PricePal should do better otherwise they will not have customers even at $300 cashback.
          Personally for me it will be Cash rewards from now on.

  • maddysen on 23/11/2017 - 03:37

    When I go to Cash Rewards, click Telstra, then Buy now..How do I get to the F&F deal?

  • beautysnippets on 23/11/2017 - 13:23

    Refer to @jonnoyeo 's post above:

    paste the F&F deal link into the newly launched window

  • jmu93 on 23/11/2017 - 14:05
    +3

    Had 6 months to run on an old S7 Telstra plan for $105/month
    Paid out the contract for about $300~
    Sold the S7 to fund the payout.
    So now I'm paying $50/month less with a newer phone and only extended by 18 months.
    Also I now get 15gb of data instead of 5gb (plus working on the bonus 5gb atm)

    • jmu93 on 23/11/2017 - 14:15
      +3

      Got the 5gb bonus too! Thanks OzB

  • bc33 on 23/11/2017 - 15:39

    When “upgrading” from the jb hifi deal to f and f online, do u still need to provide Telstra staff ID ?

    • Ozabc on 23/11/2017 - 15:54

      No, they do not ask you at all.

      • bc33 on 23/11/2017 - 17:34

        Great
        Thanks

  • rbkpersonal on 23/11/2017 - 15:42

    Sorry new here.
    Please help. I installed pricepal extension on chrome but the bar at the top when I visit Telstra is not opening up.

    How do I get this deal ? along with paypal cashback.
    Also how do I get the 5GB extra from rep ?

    Please help

    • Ozabc on 23/11/2017 - 16:00

      I have the same problem with pricepal.
      what I did is click telstra link from pricepal and go to F&F link from this deal on the same browser page.
      not sure if it will be recorded or not. no email confirmation for over 24hours already.

      you can wait for live chat to pop up and ask for extra 5GB. quite easy for most rep.
      they will ask you to finish online order and give them the order no.

  • jonnoyeo on 23/11/2017 - 15:53

    Having immense difficulty getting the $5 bonus.

    Are people doing this after they sign up?

    I'm trying to get them to agree before signing up - same thing every time is that 'we need more than 1 device attached to the billing account to do this'.

    Can anyone help with scripting that has been successful?

    • Ozabc on 23/11/2017 - 16:12

      I think you mean 5GB data bonus.
      I did it before submit the order online but someone mentions that it can be done retrospectively as well.

      just try another rep in case they let you down. I find it is relatively easy to get it.

  • sasangeleus on 23/11/2017 - 16:13

    Pixel XL 32gb received 5gb bonus applied. Had 3 months left on a apple music sub which got canned which is a shame

  • Gryllis on 23/11/2017 - 17:57

    I asked for 5GB when I activated and the chat agent said I'd get it, but it wasn't actually applied. Chatted again tonight and they added it straight away. So no problems applying it a few days into my contract.

  • i37 on 23/11/2017 - 19:57

    I'm seeing charges for calls in the my telstra app. Previously thay didn't include unlimited calls in the recent changes section it was always $0. Has telstra mucked up?

    • rbaraz on 23/11/2017 - 21:32

      I saw that as well.

      I switched to Telstra on 21st through JB's offer to get the gift card
      A day later I signed up to F&F and noticed $15 charge for a total of 3 calls.

      I asked agent in chat as a side note and he said not to worry about it as they will do pro-rata charges and the max is what the plan value is

  • Actionman77 on 23/11/2017 - 20:12

    Chat window not popping up for me.

    • rbaraz on 23/11/2017 - 21:33

      Being blocked by ABP extension maybe?
      Try a different browser if you don't use cashrewards

    • mrjayviper on 23/11/2017 - 22:48

      sometimes it takes awhile before it pops up. what I suggest is you made your order first and open up another tab and head to the friends/family promo page.

  • mrjayviper on 23/11/2017 - 22:45
    +2

    thank you so much hamza and the people who helped me get $200 JB card + the Galaxy S8.

    • tszjc on 24/11/2017 - 10:08

      Can you please teach how to apply?

  • jaj024 on 23/11/2017 - 23:44

    thanks op. scored the s8 with extra 5gb data. live chat agent i got was pretty good just had to be extra nice when requesting for the extra 5gb and didn't sound very demanding.. received cr tracking 5mins after..

  • raytriplej on 24/11/2017 - 01:39

    I signed up three in our family plan, we were all on the 12GB $59 reduced to $49, 12mth deal. Three S8's arrived. I am impressed with the 20GB per plan as we pool family data. With 60GB hopefully we won't go over again. In store and online asked for my Telstra family and friends "connection" and how I heard of the deal. Luckily for me my brother works there.

    The first Chat lady refused the 5Gb and said nothing could be done. I disconnected and reconnected straight away and the next agent said no worries. I did the online order, supplied him/her with the order number and he/she promised to apply the 5GB bonus. That didn't happen so the next day engage with chat again and supply the transcript from the previous day and 5GB now applied for all three plans.

    There is something wierd going on with the call charges as we now have some national and mobile call charges showing on My Account. I am sure this is a minor confusion though.

    Thanks OP.

    • SickDmith on 27/11/2017 - 08:16

      Did you migrate three numbers into this plan?
      I wonder if there is any limit and if you are just getting 2x$200 JB HiFi gift cards and 3x new mobile phones? :)

      • raytriplej on 27/11/2017 - 12:26
        +1

        I had three numbers with Telstra in our family group. So moved three to this new deal and three s8s arrived

        • SickDmith on 27/11/2017 - 13:07

          Thank you.

        • SickDmith on 27/11/2017 - 20:36

          Also… I am sorry to trouble you again…
          Did you manage to get it down to $49 / month?
          I am seriously confused after reading this topic for two days… :(

        • raytriplej on 29/11/2017 - 10:23

          @SickDmith:

          No I am now paying $59 for 20GB x 3 contracts with 3 x Samsung S8 phones.

  • unity1 on 24/11/2017 - 09:20

    Hi, I took up this offer but want to sell the S8. Mine arrived this morning and the box has a Telstra logo on it. Could someone please tell me whether the phone is locked to Telstra? Thanks

      • unity1 on 24/11/2017 - 09:33

        Thanks

    • impoze on 24/11/2017 - 10:13

      interested to hear how much you are able to sell it for, please report back :)

      • raytriplej on 24/11/2017 - 12:43

        As quoted in an earlier post - mobile monster website is offering $600

    • P4phantom on 24/11/2017 - 10:22

      I'm also planning to sell it as don't need it so can offset the total cost of the contract but wondering:
      1.) are we allowed to re-sell it legally?
      2.) obviously I won't be opening it and selling it boxed pack but how the warranty would work for proposed buyer?!
      3.) reliable platform? - eBay, Gumtree or Facbook Marketplace

      can anyone comment?!?!

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