This was posted 6 years 3 months 16 days ago, and might be an out-dated deal.

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Unlimited NBN $19p/M 12mbps, $29p/M 25mbps, $39p/M 50mbps, $59p/M 100mbps @ Buzz Telco Prices for The First Year (No Contract)

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Unlimited NBN $19p/M 12mbps, $29p/M 25mbps, $39p/M 50mbps, $59p/M 100mbps @ Buzz Telco Prices for The First Year (No Contract)
Go to Deal
bonky on 09/01/2018 - 22:42 buzztelco.com.au (6460 clicks)
Last edited 10/01/2018 - 12:56 by 2 other users

Buzz Telco is now able to provide eligible new and existing customers with connections over the National Broadband Network.

Not sure if the NBN is available in your area? Click here to check our NBN Map or use our live chat below and one of our team will be happy to check for you.

Buzz Telco is currently offering never to be repeated discounts on our services for the first 12 months of service, on no contract, but be quick, this promotion will end Sunday, 14th January at 11:59 PM.

The plans are:

  • Basic Unlimited - Up to 12/1Mbps - $19 per Month
  • Standard Unlimited - Up to 25/5Mbps - $29 per Month
  • Standard Plus Unlimited - Up to 50/20Mbps - $39 per Month
  • Premium Unlimited - Up to 100/40Mbps - $59 per Month

Optional Extras:

  • Static IP - $5 per Month
  • Unlimited Call Pack - $20 per Month
  • Basic Home Phone - New/Port - $5 per Month

Terms and Conditions Apply, promotional pricing can only apply if you're connected by 31 March 2018.

Refer a friend is a one time $10 credit per referral. Referred customers must clearly state the persons name that referred them in the additional order information section when ordering online.

Internet Broadband nbn

Related Stores

Buzz Telco
Buzz Telco

closed Comments

  • The Magic Pudding on 09/01/2018 - 23:31
    +1

    I'm on Buzz, I'd given up on the copper landline years ago 'cause it only offered dial up.
    The unlimited 12mb works for me, that's possibly 1300 KBs, ahhhh the uppercase lower case stuff gives the creeping gripes. You can download a couple of Gigabytes in an hour.

  • WTF on 09/01/2018 - 23:32
    +32

    I would strongly advise those considering joining to read the prior posts below on BuzzTelco if you are seriosly thinking about joining

    https://www.ozbargain.com.au/node/334863
    https://www.ozbargain.com.au/node/342640
    https://www.ozbargain.com.au/node/326943
    https://www.ozbargain.com.au/node/329605
    https://www.ozbargain.com.au/node/329961

    Here are the known issues from prior posts:

    The company missed payments and got kicked by APPT for non paument then lied to people saying that it was a 'system outage' when they were responsible for it. Took weeks/months to get reconnected.

    Never connected many people who signed up and refused to refund the first months charge.

    Charged ppls cards multiple times and blamed it on a technicsl glich but then refused to refund in a timely manner.

    Didnt mention any of the technical issues on their website. Then blamed customers for clogging up their customer service line for their slow responses!!

    Promised people free modems but never delivered to many.

    I personally had to lodge a claim with the TIO (like many others) to get our money back after Buzz failed to connect my new service after over a months and stopped responding to emails.

    Honestly the worst isp that i have ever encountered.Buzz is the Roboguy of ISP providers - promises everything then delivers sh#t.

    • dcep on 09/01/2018 - 23:37
      +6

      at $19pm , my ass is tingling .. wanting to try even if it means getting fk over

      • WTF on 09/01/2018 - 23:43
        +10

        Yea i got sucked in by the low prices as well.

        BUT there is a reason that these jokers have to drop their prices so low to get people to join. You do realise Buzz is run by 5 people in a basement (btw that is not a joke its actually true)

        Your ass clearly likes a pounding. Good luck.

        • azazal on 10/01/2018 - 00:11

          https://m.realcommercial.com.au/property-offices-qld-brisban…

          You're not kidding. That office is HUGE!

        • ilikeit on 10/01/2018 - 01:22
          +1

          LOL

        • Aniseed Steed on 10/01/2018 - 08:46

          @azazal: Their address on their website is Unit 10, 621 Coronation Drive
          Toowong QLD 4066          , which looks like this.

        • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 12:33
          -3

          We operate out of multiple offices, in multiple states.

          But a basement would be better, means I would get to stay home all day.. ;)

        • WTF on 10/01/2018 - 12:59
          +4

          @BuzzTelco: OP - ARE YOU NOT EMBARRASSED TO POST HERE AFTER THE SANIGANS THAT YOUR "COMPANY" PUT PEOPLE THROUGH ??

          WOULD YOU CARE TO ADDRESS THE MULTIPLE ONGOING CONCERNS WITH YOU COMPANY RAISED BY THE OZB COMMUNITY??

          OR ARE YOU SIMPLY PLANNING ON TAKING PEOPLES MONEY AND DOING A RUNNER AGAIN ??? PERHAPS YOU RUN OUT OF MONEY TO PAY YOUR LEASE AND FELT THE NEED FOR A CASH GRAB ??

          YOU GUYS ARE A TOTAL SCAM - PROBABLY BEST TO STAY AT HOME RATHER THAN RIPPING PEOPLE OFF

        • WTF on 10/01/2018 - 13:23

          @BuzzTelco: This is what you company posted on whirlpool in response to your outage in September. States only 9 people work for Buzztelco. Why does 9 people need multiple offices in different states. What a load of BS!!

          Mitch Baker
          Buzz Telco
          Service Provider
          reference: whrl.pl/ReZJct
          posted 2017-Sep-14, 7:29 pm AEST

          Hello Everyone,

          I am sorry I have not had a chance to jump on here and answer questions individually as I would normally.

          Here is what currently is happened/happening, to what I know and understand:

          (This is a no b/s, straight to the point post. No offense is intended, just blunt honest responses to a few questions I have seen)

          • This was NOT a planned outage, we were NOT given any heads up to this in anyway. It is pretty much like AAPT has just pulled the plug and we only found out after the first wave of calls came in that there was an outage.

          - There is only a team on 9 people at Buzz Telco. We have 4 on day shift, and four on afternoon/night shift. We are all going all out here to get everyone online ASAP. I started work yesterday at 7am, I didn't leave here until 2am. 19 hours of solid work just like everyone else here working their butts off to get you online.

          • The more you pester the staff with ETA of your internet you are literally delaying connection of not only your internet, but everyone else because we have just lost another employee to a 10 minute call from you.

          • We are very much aware of the lack of updates, but right now. Your desire to be updated every 3 seconds is not a priority, the priority is to get your internet on..

          • You will know your connection is already moved when you receive an email from the activation's team, with the new details. Please check your inboxes regularly, and also your junk mail box.

          • If you are HFC you are going to be offline for a little bit more, due to NBN's HFC issues that is NOT connected to Buzz Telco, or anything on our end.

          • We are so grateful for those who are back online that have guided others on the setup, we are trying to help them, but as stated before, ETA spam is just pushing the support calls way down the lists and it is hard to locate them and help them.

          • Speeds will not be your normal speeds right now, as the new systems were not meant to be used right now. But as we have no other choice, It was only switched on last night and we are throwing hundreds of connections at it every hour. It will return to normal over the coming days.

          Moral of the story; if you want re-connection faster, stop harassing the staff with the same calls over and over and over again, so they can actually get you back online. [love how you guys blame the customers for your incompetence]

          I would like to apologise for the entire cluster muck, that is happening right now. We are doing everything we can to fix the mess and get everyone onto the new network asap.

          I would like to think there will be more updates soon, but as I said above. Getting you online asap is more important right now.

          Regards Mitch.

        • crabcancer on 11/01/2018 - 03:28

          @RoughMetaphors:
          Hmm, interesting enough, I had a look using Google Maps at the address on my invoice.

          42, King Avenue Willawong, Queensland.

          For the life of me, I can see 40 which is a nursery (plants) and 46 which sells plant pots etc. There is no 42. Even more unusual (spidey sense tingling) is this not considered a rural/semi-rural area?

        • Aniseed Steed on 11/01/2018 - 07:55

          @crabcancer: 42 King Avenue in Willawong is actually a 4-bedroom, 2-bathroom house according to realestate.com.au: https://www.realestate.com.au/property/42-king-ave-willawong…. It was last sold in March 2014, and has been rented out since July 2014.

          It's also the address of Buzz Telco on the Telecommunications Industry Ombudsman website: https://www.tio.com.au/members/members-listing/BUTE22, and on the Australian Business Register: https://abr.business.gov.au/SearchByAbn.aspx?SearchText=5124…

          I have a feeling it might be Jeremy Chequer's home address.

        • Tuba on 12/01/2018 - 01:08

          @RoughMetaphors:Pretty good links to legal documents with I think it was the ACCC or ASIC, revealed a Jeremey Chequer is an undischarged bankrupt, it wont be his address, although he might live there.

      • lostn on 10/01/2018 - 17:08
        +2

        at $19pm , my ass is tingling .. wanting to try even if it means getting fk over

        Yeah but these guys are rough and don't use lube.

    • [Deactivated] on 10/01/2018 - 01:51
      +4

      Just for another prospective on this -

      I'm currently with BuzzTelco on the $59/mo plan and it's flawless. Drops to maybe ~80% speeds at peak times, but that's on par with most big ISPs. Very happy with it.

      Did experience the outage (took 2-3 weeks to connect due to it) and I agree the communication was terrible, but once it's connected it's a bloody bargain.

      Overall, it's a risk but imo it's a calculated one.

      • xsacha on 10/01/2018 - 09:22

        Same here. Would have to say it is the best ISP I have been with. No complaints at all. No issues with billing, no issues with dropouts. Only been with them 3-4 months so far.
        Signed up at 59/month 100Mbps unlimited. Have been getting full speed the whole time (8MB/s during peak).
        Telstra (my previous ISP) struggled to keep above 3MB/s and charged me much much more.

      • [Deactivated] on 10/01/2018 - 13:01

        Wait 80% of the speed?

        My speed during peak hours only drops around 5-10%. Not really on par with other ISP.

        • [Deactivated] on 10/01/2018 - 19:34

          80% was a bit of a safer estimate. It's closer to that figure most nights, the 20% drop would be about the worst I've seen.

  • BungHole on 09/01/2018 - 23:40
    +6

    Have the TIO on speed dial for when your over charged. Worst company ever

  • Chuppa on 09/01/2018 - 23:41

    Waiting until the end of 2019 for the NBN sucks… There won't be any great deals left!

    Stuck on 10mbps ADSL, and I'm only 2km from the Sydney CBD, paying more than a 100mbps NBN service! 🤬🤬🤬

  • itsmehuey on 09/01/2018 - 23:48
    +5

    Great, now we (existing customers) are gonna end up with even more unstable connections, slowdowns and dropouts..

    • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 14:13
      +2

      Most definitely not! Current clients always get priority or potential new clients.

      We have made sure the systems will handle new clients without slowing down, or effecting existing clients in anyway!

      • itsmehuey on 20/01/2018 - 09:14

        Okay you say that, but I've been getting dropouts like crazy.

        Anyone else getting dropouts on FTTB? I'm in Southbank, VIC.

  • ricodbn on 09/01/2018 - 23:48
    +3

    Don't do it, don't do it, don't do it.

    Sadly very small and some major issues still being experienced.

    • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 14:14
      +1

      That is horrible to hear!

      Have you contacted the support team to have your issues looked into?

      • ricodbn on 10/01/2018 - 16:33
        +3

        Hi
        Even more horrible to deal with no internet and phone even though its been paid 2 months in advance.

        When they are not inundated, they are pretty good with the issues but there are somethings that they cant control. I currently have no phone and when I contacted the team I was told that it would be off line until the 15th of January.
        When the major problem occurred last year, we had no phone for over a month.

        • WTF on 11/01/2018 - 10:48
          +1

          File a complaint with the TIO - It takes like 10 min and is the only way to get this mob to do anything.

          Once you lodge a TIO complaint, the company MUST respond within a time period or they get fined. If they dont respond, you have the option of escalating it which is even more work for them. Seriously go for it and give it to them!!

        • ricodbn on 11/01/2018 - 11:13

          @WTF: I didn't because I weighed up the options and thought I'd let them get back on their feet. Refunding customers was only going to hurt them more. Stuck with them- Generally no issues with the connection or speed. There is a REP post here regarding the new team and approach. Strangely nothing on the Facebook page (which was our only lifeline in the September debacle.)

          If issues persist, would have to leave.

  • dealhunting007 on 09/01/2018 - 23:49
    +7

    Had to go through TIO complaint for their poor shitty service, with no phone line since they moved upstream provider and couldn’t help even after making promises. Their customer service is worse as well. AVOID THEM

    I today signed up with telecube. Got connected in less than 6 hours and amazing customer service and speed (~93Mbps so far), where buzz telco used yo fluctuate alot and almost every week had to log speed issue cases.

    • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 14:16

      That isn't good.

      Im glad you have a new provider that has you online! The TIO are very helpful if you are not able to resolve your issues with the provider.

      • dealhunting007 on 10/01/2018 - 22:20
        +2

        They definitely were, especially uncovering the lies being told by Buzz Telco to myself and to them as well. First offering a solution then stepping back and saying we never commit.

        I signed up to BuzzTelco when started small, tried to give business an opportunity especially for the great customer service I received. No wonder since the big bang most of the early staff left who were great asset.

      • WTF on 11/01/2018 - 10:50

        Yea - TIO is great for dealing with jack-arse providers like you :)

  • [Deactivated] on 09/01/2018 - 23:53
    +5

    These prices are dirt cheap which makes the temptation high, but how on earth can it possibly be sustainable. Buy it on the understanding that Buzz could collapse at any moment and you will lose your internet connection

    • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 13:21
      +1

      Prices are cheap, because we have good deals in place.

      We can make the price high, and profit 10 fold like other providers, but that isnt want we do here. If we make savings, those are passed right back to the consumer!

  • pistachio1 on 09/01/2018 - 23:55

    I pay $89/month for 10mbps with Vivid. Sigh. It's more like 5mbps in reality. No Nbn here, not even in pre-stages.

  • No Child Support on 10/01/2018 - 00:01
    +6

    Wasn’t the speed that I was annoyed about, it was their customer service and how they handled the major outage in September last year

    • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 13:26
      +1

      Absolutely no excuse for the horrific handling of that situation!

      • Changes have been made since then, including an immediate email to all clients notifying them of any issue.
      • Back up systems in place to take over if a failure accuses.
      • Retrained staff to better handle situations like that.
      • Change of management to make sure we have the right person at the top to prevent incidents from happening in the first place.
      • staceyasinme on 10/01/2018 - 13:29

        What guarantees do you offer in relation to the speeds please?

      • No Child Support on 10/01/2018 - 14:02

        Great to hear! All the best moving forward.

      • aspirepranesh on 10/01/2018 - 14:59
        +2

        So let me ask you a question Rep : What's your recommended process for a faulty modem? Please don't PM me. I like this to be on an open forum.

        Curious to see how you would answer this question.

  • samehada on 10/01/2018 - 00:02
    +3

    What happened to their ASIC record about "under voluntary administration"?

    • nexus4 on 10/01/2018 - 07:44
      +1

      If it's no longer there then that would obviously suggest they are no longer in voluntary administration.

    • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 14:17
      +1

      This is news to me! I was aware of a notice to de-registering due to not receiving ASIC's letters (outlined below) but never have we been placed into administration of any sort.

  • Sydney84 on 10/01/2018 - 00:10

    I have been with them on basic plan from 7 months ago and am so happy with there service. I got real download speed and upload like they promised. I don't know why so many people complain with their service but so far have never had issue. Also when I called the customer service they were in Australia. I think this deal is really good and am so gonna call them to get this benefit.

    • bert-lifts on 10/01/2018 - 00:56
      +1

      Because you're extremely lucky you don't share a node with heavy users and/or it's not over provisioned. Keep in mind that could change at any time if more users sign up in the future. Then your speeds will go to shit too.

      • xsacha on 10/01/2018 - 09:31
        +1

        Yes that is what I am most worried about with this deal. So many more users will sign up that may produce congestion.

        So far I always get consistent 90/38 speeds on buzz.

        If you are on Aspley POI please don't sign up :)

  • jv on 10/01/2018 - 00:10
    +27

    Notice

    ASIC proposes to deregister the Company under section 601AB

    ASIC may deregister the Company when two months have passed since publication of this notice.

    Date of publication: 10 January 2017

    https://insolvencynotices.asic.gov.au/browsesearch-notices/n…

    • Wystri Warrick on 10/01/2018 - 00:55
      +4

      jv you've done it again :)

    • WTF on 10/01/2018 - 01:11
      +3

      Nice one JV!

      Lets see how the store rep explains this tomorrow.

      Oh wait …they run away and dont respond to issues..

    • D3m3ntia on 10/01/2018 - 03:57
      +3

      Pfft. That was an ASIC notice from 2017 and obviously it didn't result in dereg. Aside from that section of regulation being defunct, all it shows is that the company is in contempt of providing the regulator with sufficient documentation.

      Begs the question though, if a company can't get their proverbial together to satisfy a regulators requirements, can it get it together for less important parties?

      • jv on 10/01/2018 - 07:52
        -1

        Pfft. That was an ASIC notice from 2017

        I’ve already made that clear in my post.

        • D3m3ntia on 10/01/2018 - 08:01
          +9

          You didn't really make anything clear at all. It was just a block of text that you copied and pasted from an old ASIC notice.

        • jv on 10/01/2018 - 16:12

          @D3m3ntia:

          You didn't really make anything clear at all. It was just a block of text

          To most people, it was as plain as text.

        • D3m3ntia on 10/01/2018 - 19:36

          @jv: can't be bothered, someone else can take this if they're interested. Thanks for playing

        • WTF on 11/01/2018 - 21:45

          @D3m3ntia: Its clear to me. What else do you want or need here.

    • cloudy on 10/01/2018 - 08:36
      +1

      Wow, thanks jv,that’s enough reason to neg, you can lose ur money and get nothing. Bargain if they deliver, theft if they don’t. And at these prices they lose money for every connection for a year, as the saying goes, if it’s too good to be true it probably is.

      • xsacha on 10/01/2018 - 09:33

        Documentation issue last year that was resolved. If it resulted in a deregister it would have happened before April last year.
        As this bargain suggests, it didn't.

        • cloudy on 10/01/2018 - 11:05
          +1

          I'd like to believe it, but it's well documented that the connection cost of ANY one to the zNbn is $35, before CVC, so any plan selling less than that is really too good to be true. It's loss making without, from what I see, any other source of revenue, that is unsustainable and will probably end up in bankrupty, so when such plans are offered, I smell something fishy.

          My sense is, sign lots of people up, take upfront fee, and go bust, people lose out.

        • xsacha on 10/01/2018 - 12:44

          @cloudy:
          I really don't care if they go bankrupt. I am paying very little and getting a better service than Telstra.
          If they go bankrupt next month I will just switch to another company.
          I pay month-to-month and can leave at any time and had no upfront charges, unlike every other company that has connection fees.

          Again, they don't have upfront fees.

          So far so good.

    • MountFranklin on 10/01/2018 - 08:55

      They deserve a neg

    • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 13:32

      Thank you for posting this again..

      It was a notice for registration as the letters sent be ASIC were not responded to, due to moving into a new office and not updating the address with ASIC.

      A client brought this information to our attention and it was dealt with the same day it was posted.

      This is now public record, and will still be there awaiting for the next person to post it, so I can explain this information again.

      • [Deactivated] on 10/01/2018 - 13:37

        Rep, can you reply to my pm?

        • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 14:18
          +2

          Your messages was responded too, sorry for the slow response, juggling a couple threads today!

      • [Deactivated] on 10/01/2018 - 13:45

        Hello?

        • gladbear on 10/01/2018 - 13:49
          +1

          better get used to them not replying!

  • michael_123 on 10/01/2018 - 00:17
    +10

    Add me to the list of people who had to go through the TIO to reach a resolution.

    You never realise how much you depend on the internet until it is gone. When you have no service or a trickle, you will be wishing you paid that fraction more to get a reliable connection and customer service.

    • Savas on 10/01/2018 - 10:26
      -1

      In what way do you depend on the internet? Do you have some kind of medical devices connected to it?

      • michael_123 on 10/01/2018 - 11:17
        +2

        Maybe I used too strong of a word. Access is taken for granted (at least by me sometimes). Music, news, weather, maps/traffic, email, opening times, shop phone numbers, etc.

        It isn't the end of the world if you don't have it but it gets annoying if you have no access when you are expecting to and there is no firm time frame as to when it will resume.

    • ricodbn on 10/01/2018 - 16:38
      +1

      I hear you. I did not go to the TIO but can understand your situation.
      We DO depend on the internet. Beyond streaming, etc. we were stuck with a child that couldn't access the school site, a tafe student who couldn't access the material and myself who could not work as I could not access the required servers or internet. It was very frustrating and also expensive once we got mobile data.

  • crabcancer on 10/01/2018 - 00:17
    +5

    Caveat emptor.

    Signed up with them on the last deal. Waited for 3 months for connection. Have opened 2 support tickets.

    1st reply was there was a delay on the modem supply side. Was offered an audiocodes instead of a Netcomm. Based on whirlpool forums review, the audiocodes is a POS. Specifically mentioned I will wait for Netcomm modem. A month later, support ticket was closed. Issue was marked to be resolved. No communication about modem being sent out etc.

    Opened a support ticket to ask about above support ticket. Was handled like an AFL ball. Passed from one department to another. Finally in end November, requested (no! Demanded) that my contract be cancelled due to non participation on their part. Currently still waiting for refund (was told 3-5 working days). Obviously their days is the equivalent of a human month.

    • Flamo on 10/01/2018 - 08:48
      +1

      I had to go through the TIO to get my refund, even then it took them 10+ days to refund. Before that, support tickets requesting the refund were completely ignored. Ridiculous!

      • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 14:20

        Sorry to hear it took a while to have a refund issued! The TIO does not make anything happen quicker, it actually slows the process down a fair bit.

        Glad to hear you have the refund back, and you used the TIO to help get your there! Best of luck with your new provider!

        • khell on 10/01/2018 - 20:17
          +3

          HAH, there would have been no refund if the TIO hadn't been involved.

        • crabcancer on 11/01/2018 - 03:24
          +2

          Well, I am still waiting for my refund at this moment in time. Only been 2 months considering that I requested for a refund on the 11/11/2017.

          I probably agree that the TIO does not make things happen quicker but at least they make things happen.

    • 5reeloader on 10/01/2018 - 10:50
      +2

      1st reply was there was a delay on the modem supply side. Was offered an audiocodes instead of a Netcomm.

      Similar experience here. AFTER they sent out this modem "of similar specs" that was supposed to be compatible with my service type, they informed me that this modem (Audiocodes) was NOT Voip enabled. The Audiocodes can't do everything the Netcomm was supposed to. Very misleading.

      • Aniseed Steed on 11/01/2018 - 08:02
        +1

        Sounds like the old bait and switch routine to me.

    • jackofspade on 10/01/2018 - 11:54
      +1

      I also never receive the Netcomm modem.

  • twobit on 10/01/2018 - 00:17
    +2

    Dont do it. Avoid like the plague. If you do go ahead, do not use their voip.

    • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 14:21
      -2

      VoIP is the devil!

      But we appreciate your warnings, VoIP can be a tricky thing.

      It will either work without issue, or everything will go wrong with it, there is no in between with VoIP.

  • hasher22 on 10/01/2018 - 00:25
    +2

    Ok, I am glad I went with Mungi. Just read the reviews on this company. It's very sketchy.

    I am paying 70 for 100mbps with Mungi and I am 110% happy from day 1. They connected my NBN within 2 hours.

  • Mister Plod on 10/01/2018 - 00:28
    +1

    heh that price makes for good bait - i signed up too quick before researching… just sent a cancellation request. good thing i didn't pay them yet :/

    • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 14:22
      +1

      Our relationship was amazing while it lasted!

      Hope to see you again soon!

  • dsp26 on 10/01/2018 - 00:29
    +1

    Just sent them an email.

    Do you guys think theres any chance I can sign-up to the promo pricing now and have them commence the service in March 2018 when the NBN rollout s complete for my area?

    • fuzor on 10/01/2018 - 01:24
      +3

      Haha with almost everyone telling you to stay away, you're asking this question…No one can answer a question like that, maybe you can give it a try and report back later.

      • dsp26 on 10/01/2018 - 09:12

        I'm not too worried about everyone elses horror stories at this price point.. the property is getting connected with FTTP.

        But got a reply, comment below for anyone interested

        • 5reeloader on 10/01/2018 - 10:54
          +2

          Can't blame you tbh. I'd read up on all the threads/posts and decided to bite the bullet anyway. My advice would be to keep a record of details and TOS of your preorder and NOT settle for anything less than what you originally signed up for.

        • dsp26 on 10/01/2018 - 11:53
          +1

          @5reeloader: Thanks for the tip. Noted!

          Have made reference to ticket number and url in my order comments, and replied to the ticket with the completed order and invoice number!

    • shmahoo on 10/01/2018 - 07:28
      +3

      sounds like if you sign up now they probably won't even connect you until March or later, so you're probably good to go on this deal !!

      • Store RepBuzzTelco @ Buzz Telco on 10/01/2018 - 14:24

        Im hoping for no more then 24-48 to have people online!

        But if you pre-order for March, im sure we can work something out!

    • dsp26 on 10/01/2018 - 09:10

      Hi XXXXXX

      That should be fine as long as your are connected by 31 March 2018.

      Kind Regards, Matthew Smart.

    • xsacha on 10/01/2018 - 09:35
      +1

      RB, I actually did this. Signed up before NBN was available.
      They kept the price and I avoided the whole AAPT issue that everyone on here is complaining about :)

  • gr33nhouse on 10/01/2018 - 00:36
    +4

    Warning. It is not worth it and accept that you will not see your money back.

    These scammers are hopeless and plainly, not worth the trouble. I had terrible speeds and inconsistent connections, was charged multiple times and did not get a refund from them.

    Customer service and support is non existent. These guys are too small and if the price seems to good to be true, in anti ozbargainer style, it is. Do not do it!

  • Pleasure Paulie on 10/01/2018 - 00:38

    Is this available to existing customers?

    • MeesusEff on 10/01/2018 - 03:39

      Check your email, got one that says next invoice we'll be charged these prices for the next 12 months. I might upgrade to the 50mbps since it's cheaper than my current..

      • InspironN5110 on 10/01/2018 - 08:44

        Do you know if we'll still retain the $10 reduction per month (from the earlier promotion) after the 12 month price drop?

        • MeesusEff on 10/01/2018 - 09:34

          Hmm, good point. I'm on a 2 year contract so I think mine would be, if you are month to month might pay to ask them

        • 5reeloader on 10/01/2018 - 10:58
          +1

          @kza2610: > The discount will last the life of your service plan.
          Fingers crossed.

        • MeesusEff on 10/01/2018 - 11:18

          @5reeloader: haha that was the deal that got me to sign up and everyone had rave reviews before the outage so I picked 24 months. But thankfully when Nbn was available IN October for me the set up ran really well.

        • MeesusEff on 10/01/2018 - 14:53
          +1

          @5reeloader: I just spoke to someone on live chat (no waiting time), and I went up to the 50 plan. But I asked what I will be charged after the 12 months and he said the original plan you signed up for. Forgot to save a transcript of that chat for future reference though, damn!

        • ricodbn on 10/01/2018 - 16:40

          Not sure - but this is still cheaper.

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