Porting from Optus to Kogan completed. Sim doesn't register on network.
Last edited 18/02/2018 - 16:37
I requested to port my number from Optus to Kogan (vf) last night. Both pre-paid same account details etc. Should be standard.
My old sim went dead at 17:59 today. But the Kogan sim doesn't register on Vodafone Network (multiple restarts the tried a different phone, the whole 9 yards).
Called Kogan, waited 50 minutes, who claimed it was a faulty sim, asking me to reorder sim and call back for a sim swap which could take days.
Thus I am without mobile access.
If I just give up on Kogan and request to port to Amaysim, would it be faster?
Update: After 5 calls to Kogan support, they figured out that my number was not assigned, whatever that means, which results in my sim not registered on Vodafone network and subsequent porting requests all failed.