I think its a price error but its well worth buying it.
I think Woolies will honour it.
Not a big fan for the double blacks but for this price I ain't going to refuse.
Bought 2 packs and buying probably another 2 now.
Need to be logged into Woolies to see the special.
Here is a snapshot of the advertised price so you can show Woolies if they dishonour it.
https://ibb.co/i3tdcJ
refunded…
For anyone in the know, what would the tax component of this 30 pack be? Is it taxed at the same excise rate as regular spirits? I'm interested if Woolworths would be selling at a loss by honouring, or if there is a just a huge artificial mark up on RTDs/Premix.
Already mentioned on page 1. $60 before GST.
@alvian It's more than that actually, I ended up finding the info I was looking for. See here. $83.84/L of Alcohol for Spirits less than 10%.
It's per litre of pure alcohol, there's about 730ml of pure alcohol in 30 cans (375ml306.5%).
$61.31 to be exact.
Regular Price is way overpriced! That's enough money to buy a bottle of something that's actually good.
refunded ….
Well I am enjoying the free 10 pack so far 😇😇😇
Just got back from the store. After cancelling the online orders, someone from head office is phoning all BWS stores asking them not to honour the deal.
Just got an unrequested refund:(
Their support call centre is open until midnight if anyone feels like yelling
Refunded, waste of time
Yep refunded as well, lucky I went to Dan Murphy's just before they closed and got a price match before the price error was fixed =D
Are they allowed to just refund an order because of their error?
I just found this on their website. Seems this is their get out of jail free card.
Acceptance or rejection of an Order
5.1. We reserve the right to accept or reject your Order for any reason, including if the requested Product is not available, if there is an error in the price or the product description posted on the Site or an error in your Order.
Ok, it was a pricing error, and they refunded it. Not my ideal solution, but I can accept it, grudgingly.
However, I paid $34 by PayPal, and $10 in Woolies Rewards. They’ve refunded the $34, but for the Woolies Rewards part…
“A store credit of $10.00 has been added to your account. Please enter the coupon code *********** at checkout to redeem the next time you shop with Woolworths Online. Minimum spend of $50 applies. Coupon valid until 7 Jul 2019. ” (my bold)
It’s bloody cheeky to have a minimum spend which is MORE than the original item price.
they have done that to me before, email them and they will organise a egift voucher
Money refunded sigh…
Refunded >. <
I was able to get a pretty good deal at the store I went to. I met a fellow ozbargainer at the counter who had ordered 3. He kept saying to the staff that we had just met. I told them that we had known each other for 11 years and had met at uni :) He was very persistent and we got the deal because of him. All the staff and the manager were great. Thanks and cheers to everyone involved.
Cool story bro.
Needs more dragons though.
We have Dragons!!!!
What (profanity) bullshit. Got refunded.
Once again the negative votes are in full force… it was a genuine mistake, I took a chance and it didn’t work, it did for some so it was still a bargain. My positive vote remains.
And for the people complaining about Woolworths holding your money for a few days, if you can’t survive with that money being held, then should you be buying alcohol? They are not holding that money on purpose, because all the free cases of Smirnoff ice they gave away would outweigh any interest on your money.
They have refunded as a credit to my account which I can use only for online purchases, shouldn't they be refunding back to the gift card?
Called them to get e-gift instead of store credit
Thanks mate, good to know that they will accept that request, I will give them a call
Ramesh has advised me that they can legally just cancel the order:
And that:
You: But you are not going to do anything about it??????
Ramesh: it has been raised with the concerned team to fix that issue
Stinks - but what can you do????
Add Woolworths to my list of Mortal Enemies:
The Bad Guys
Foolworths
If anyone is interested the CEO's email address is [email protected]
Come on lol, we all knew it was a pricing error and the OP noted that from the start. It was a luck game to actually receive the order.
Of course they can cancel your order if it's covered in their T&C's.
Got this SMS now:
Dear Valued Customer,
Thank you for shopping with Woolworths Online.
Due to an issue with our website yesterday Saturday 7th July, we have been unable to complete your order.
We sincerely apologise for the inconvenience this may have caused you.
The issue has now been fixed and if you would like to place your order again please go to your My Lists and follow the steps.
Kind Regards
Woolworths Online
1800 000 610
www.woolworths.com.au
Same :(
I called up and got my refund via egift card instead. Hopefully I'll get my cashreward component in my account then made a profit from all this 😅
Liver saved for another day.
I'm in shock. My local picked 3 x 10 packs last night for pickup this morning. I did not expect my order would be fulfilled due to all the refund comments. Hit and miss i guess. The Gage roads fiasco was cancelled last time:
https://www.woolworths.com.au/shop/productdetails/631046/gag…
Signed up to OzB to say thanks to OP. Got 1x30 delivered this morning, though I ordered 2 and the other was cancelled as out of stock. Still a good result IMO.
I mean good price but the drink tastes like shit
Whose faeces did you taste to undertake your comparison?
Thanks OP. Picked up 3 this arvo
Placed 2 separate orders (same account). One was cancelled, the other one I picked up successfully this afternoon.
Just picked up two lots of these 60 cans from a bws tonight just by showing the screen shot of woolies
Paid $43.80 for 30 cans x2
Is anyone else still waiting for their refund via Paypal?? - mine says it is still pending!!!!
I emailed Brad Banducci and got the following trite response:
Dear Sainter Dad
Thank you for taking the time to write to Brad relating to your online purchase on Saturday 7th July, he has asked that I respond on his behalf.
I sincerely apologise on behalf of Woolworths for our need to cancel your order and the inconvenience this has caused you. Unfortunately we experienced a technical issue with our website which resulted with incorrect information being displayed. Please be reassured this rarely occurs and preventative steps have been taken to ensure that we minimise the likelihood of reocurrence.
Please beware that when customers enter an agreement with Woolworths Online they accept our terms and conditions which are posted clearly on our website, https://www.woolworths.com.au/Shop/Discover/about-us/terms-a…. Our terms and conditions clearly state in point 14, that we are able to cancel orders on the rare occasion there is an error in the price or product description:
(b) there is an error in the price or the product description posted on the Site in relation to the relevant Product in that Order; or
(c) that Order has been placed in breach of these terms and conditions.
14.2. If we cancel an Order in accordance with:
(a) clause 14.1(a) or 14.1(b) (where product is unavailable or there is a pricing or product description error): we will provide you with reasonable notice of that cancellation, and will not charge you for the cancelled Order. If any payment has been taken for the cancelled Order, then the full payment amount, including any Delivery Fee, Bag Fee, Crate Service Fee or other fees and charges, will be refunded to your original payment method or through an alternative means.
(b) clause 14.1(c) (where you are in breach of these terms and conditions): we will provide you with reasonable notice of that cancellation. If your Order is cancelled before the day of delivery or collection, then the full payment amount paid, including any Delivery Fee, Bag Fee, Crate Service Fee, and other fees and charges, will be refunded to your original payment method or through an alternative means. If your Order is cancelled on the day of delivery or collection, provided we are not also in breach of these terms and conditions, then we may charge you a cancellation fee of the lesser of $20 or the value of the payments made, in addition to the charges for any perishable Products that were ordered. If any payment has been made in excess of $20 plus the charges for any perishable Products that were ordered, we will refund that excess amount to your original payment method or through an alternative means.
Kindest regards
Emma Prentice
Emma Prentice
Head of Customer Hub
M +61 (0)401695339
E [email protected]
PO Box 8000, Baulkham Hills NSW 2153
1 Woolworths Way, Bella Vista NSW 2153
Mail Point: NG.D8
Placed two orders. Both cancelled. One has been refunded, the other Woolworths have just said "Should be there and is maybe just still transferring between the banks" - 6 days after the first refund. They've asked me to wait a couple more days and say they have a record now of my first contact about this so we will see what happens. Bit of a stuff around though, how hard is it refund an order made on 07/07 by 16/07?
Still chasing my money. What joke
![[Nationwide Except QLD] Smirnoff Ice Double Black Vodka Cans 30x375ml $44 (Was $136) (Possible Price Error) @ Woolworths Online](https://files.ozbargain.com.au/n/13/389513.jpg?h=ae6615cc)
issued a refund with an online coupon.. that's not how i paid :/