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ANZ Rewards Travel Adventures Card - 80,000 Bonus Velocity Points ($225 Annual Fee)

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Usual criteria applies (not held same card within last 12 months, minimum spend) - read T&C for details.

Original source is an email from Virgin/Velocity I just received.

I don't think I've seen a sign up bonus this high on this card - I signed up a while back at 60,000.

Been happy enough with this card (and been travelling so much) that this is one of the very few cards I have kept longer than 12 months.

EDIT given some comments/suggestions.
Some key features and why I've kept the card past the first year - no forex fees, domestic return flight with Virgin (selected routes - options are shown on ANZ website), Virgin lounge passes x2. You can use BPay and still earn points, which is something many cards seem to be lacking nowadays.

You earn 1.5 ANZ Rewards points per dollar spent up to $2K/month. This converts to 0.75 Velocity points but can be transferred to other airlines too. What I personally do is sit on the points until there's a bonus offer from Velocity to transfer points over - 15% bonuses are very often, which ANZ normally matches bringing it to 30%. But once a year there seems to be a 15% bonus by Velocity, which ANZ increases by 35%, meaning a total of 50% more points. This can push the card past 1 point per dollar (0.75 x 150% = 1.125)

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  • I had so many issues with applying for this card. Got it in the end.

    BTW free flight only applies to lowest Gateway fares

  • Got my 80k bonus in frequent flyer account….so happy…

  • Cheers, approved

  • Judging by the comments, is this card still worth the hassle?

    OR should I wait for a better offer ? [Low spender,earn 50k annually & only recently started a job 4 months ago, would prefer Apple Pay & good push notifications whenever a transaction occurs ]

    • I applied two days ago, approved the next day. Was also thinking against applying for this one also but it's a good offer.
      I too also started a new job 3 months ago but still approved.

      • Yeah i just applied yesterday, they just emailed me asking for 3 months bank statements.Even Though i have provided previously @_@ hahahhha

    • Yes worth it, if you can make use of free flight and the passes or sell the passess.

      • How much can you sell the passes for?

        • Probably $30 each now.

          • @lilkid28: How do you sell passes ? aren't they simply electronic passes attached to your velocity membership/card ?

  • Got my points!

    Didn't realise it'll come this quick :)

  • -3

    possible to book the flights in someone else's name? (i wish to sell it to offset the annual fee, no use for domestic return)

    • nevermind, read The Air Travel Benefit Terms (PDF 56kB) per terms and conditions of this card and states on page 1, point 9 "Flights must be booked in the name of the person who holds the Eligible Account."

  • With the 2 virgin lounge passes, if you're a couple (one of whom is the primary cardholder), and you're travelling as a family with one child (in the 5 to 12 year age range), can you all get into the lounges? With the Qantas lounges you can with 2 passes (don't need a pass for your children), but a quick read of the virgin lounge terms seems to suggest you need a pass even for young dependent children. Anyone got any experience with whether this is indeed the case when you get to the lounge?

    • I haven't tried with single use passes but from personal experience:

      • It does depend on some factors
      • the T&Cs strictly do suggest you need passes for the kids (or to use passes when you are travelling without the kids) but they can be flexible and usually are
      • If the lounge is really busy this might be a problem/issue - much less so if you're travelling during a quiet time
      • It may simply be the case to check (in a polite way) and they likely won't have an issue..

      I've brought in an adult guest with 2 kids and not had an issue at the time (but I did ask and they simply said it wasn't a problem).

  • I'm tempted with this card as we need to build up our velocity balance though we have a rule of not taking any card with annual fee.until when is this offer?

    • Until the end of the month but you have to be approved by then so you better hurry!

      • Thanks but I ll pass still $2000 to spend on a qantas one, so might wait for a free one.

  • Alrighty! So everything went smoothly with me throughout the whole deal!

    Applied, Sent in 2 work payslips, and last 3 months of bank statements. Got approved a day or two later.

    Card received week after, activated in branch a day or two after that. (Slight annoyance due to Cup day holiday but meh)

    Surprised myself and blew through the minimum spend in 20 days (October is a naturally expensive month for me…But still…wowsers).

    Got an email today saying the 80k points will be credited within 2 months!

    Now to wait.

    • At what point did you provide your velocity number to them?

      • they will send an email to you with a code and a link to submit your velocity number. alternatively, as per other comments you can call them and provide over the phone.

        I just waited for an email and did it that way.

      • Oh yes! Forgot about this part as it all happened only a few days after I received the card.

        Got an email with the subject like 'Hi XXXX, Welcome n board!. Buried somewhere within that email was a section saying 'You're on your way to 80,000 velocity points, an 8 figure alpha-numeric 'promo code' as well as a 'Submit Here' image.

        That submit here image will end up taking you to website with a FAQS. The 2nd question contains another link which will take you to another page to finally enter the codes and your details…As a side note, the final website felt dodgy as, since its not a typical ANZ url.

        Or…Call them on the number which is also provided.

        They really make you go through a few hoops to get those details lodged~

    • Update: Got the 80k points as of 29th October.

      Wow. That was REALLY fast. Well within the 2 months that they stated.

  • -6

    Can I apply for this card if I've held the FF Black and Rewards Black in the past 12 months?

    Or is this a completely different category?

  • So i ended up calling the ANZ to make sure i was eligible for this offer as i has had a similar offer before about a year ago.
    I was assured by their phone staff member that I was indeed eligible for this offer - he then asked to submit the application for me which he did over the phone. I did not ask him to do this, he offered. I would of been more than happy to do it via the link.

    Once approved and having met the minimum spend criteria i noticed i did not receive the email containing the offer activation code - so i called anz again and got them to check - they checked again and told me i had met all the requirements and that it might take some time for the offer to come across.

    It turns out, after calling again (and again) that this promo was never applied to my application.

    They are now trying to give me the run around and trying to tell me its a targeted offer (total bs) not available to everyone and the other excuse is i didn't apply through the link, which would make sense except for the fact the guy on the phone offered to apply it for me.

    I've got plenty of email evidence and all calls are recorded so i'm hoping this gets resolved.

    Pisses me off, this is what i get for double checking with them.

    • +3

      Can't believe you trust a call centre over members of the Ozbargain community when all the information was provided in the post. All questions were asked and answered for.

    • Never accept any offer a banker gives you. Whenever I go to a bank they offer me all sort of cards, accounts, and loans which I reject (after E a bad experience years ago).

      • What was the bad experience?

        • Someone got me a 15k credit card with nil bonus and high fees and I didn't realise until I had spent ~$30k and got zero rewards, etc… Probably a los of $1k in rewards

  • +2

    For everyone who is wondering about the "Welcome on Board" email that has the Unique promo code and the link to enter your Velocity FF number, just make sure you are registered on the ANZ Rewards website as soon as you receive/activate your credit card.

    This email is actually sent by ANZ Rewards and not the ANZ banking.

  • +2

    It's not often (well actually the first time) that I'd cast a negative vote but dealing with ANZ through the application process was truly abysmal.

    While the actual product/offer may be reasonable, the process to go through (in my instance anyway) to try to obtain the product was surprisingly painful.

    The actual ANZ application process has a number of minor bugs - which wouldn't be a big issue but technically as there's no way to resolve some of them, you'd be committing fraud by having to put in incorrect information just to get to the next stage (e.g. if you own an investment property that doesn't have a mortgage, but you do have a mortgage on your house, the online system can't deal with that..)

    Once through, ANZ appear to have offshored the processing of your application. Again, no big deal and the people are straightforward to deal with but the ability to interpret what appear (to me) to be simple things like payslips was surprising.

    After doing a number of rounds of paperwork requests and having to explain things I finally gave up and simply asked for the application to be cancelled. It was clear I would be wasting more time on this app and if I wanted to proceed it would be better to start completely from scratch having now learned all the traps in the process to avoid.

    Very disappointing as on paper it looked like a straightforward process to meet the criteria.

    • My wife also had a painfully long application process.

      She applied online, and supplying all the docs requested in the online application (i.e. 2 recent payslips + proof of other income, and to be safe: proof of assets).

      Call 1: Next day they call asking for EITHER a payslip from 3 months ago, OR a bank statement, to demonstrate income for last 3 months (as her payslips do not show how long you've been employed). So she supplied the old payslip. The also asked about her credit limit with other cards, as she decreased one slightly that week, and due to lags in the credit reporting system it didn't match exactly what the expected, but she explained exactly what it was now, and why. Up to this point I don't see a problem with their customer service.

      Call 2: A few days pass, and then they call asking for a bank statement for the last 3 months as well, despite being told previously that an old payslip would be sufficient. So that's just wasting a customer's time, IMHO. So she supplies a bank statement.

      Call 3: A few days pass, and they ask her to call back. She does, and they literally process her application on the phone, going through it, and making her wait as they do it. They ask about her credit limit again, and she has the verbatim repeat the exact explanation she gave in call 1. Then she says that she's already supplied all of this information, and ask why are they asking so many question for now when she's had previous cards with ANZ and the application was so quick? They said it's because of the royal commission into banking, and they have now been told to thoroughly check all the details for proof of income. In the end she supplies no new information, has 15 minutes of her time wasted sitting on hold whilst they go through her application, and gets approved.

      The problems/thoughts I have with this are:
      1) One call back to request more info is fine, but if you supply the requested information (which she did), then calls 2 and 3 should never have happened. It is simply disrespecting your customer's time to have them supply all the requested details, and then make them wait on the phone whilst going through their application, and to keep re-asking them the same questions. In fact, they already had her payslips from 3 months ago (from another ANZ card application), so I'm not even sure that call 1 should have happened.

      2) The tightening of the application process: What's ridiculous to me is that the royal banking commission hasn't made any new rules (AFAIAA), it's primarily about enforcing the rules the banks already have. So all the banks should have been conducting these types of verifications anyway up to this point, but it's pretty self-evident that they've been slack on that. But that's something for banks to sort out internally, by improving their processes, improving training, and employing enough people, it's not something for banks to push into customers, because it's banks who have not met their obligations, not their customers.

      3) I frankly cannot see banks issuing anywhere near the usual number of credit cards in future if they're going to make their applications this painful. It just does not and will not scale. Again, more a problem for the banks.

      4) The ANZ callbacks always came from a private phone number (caller ID barred), and the accents and background noise sounded to her like it was coming from an overseas call centre, and then they would ask her to verify herself with full name and DOB: so basically, impossible to distinguish from a scam call. For this reason, she'd ask to call back, would google the phone number to verify that it actually was an ANZ number, and when she called that number would get people with notable Australian accents. So really when they call back, they shouldn't block the caller ID, and should provide some info to verify that they are ANZ, before asking the customer to verify themselves, and if possible it should all be done through one local call centre.

  • +1

    I, too, was intending to apply for this card but found the application process abysmal.

    ANZ claims that the process should take around five minutes but as a result of the failure to provide a complete and accurate list of the information that needed to be entered it took me several hours to get through the application process. The partially completed form accidentally closed twice, losing all the information that had been entered, and there doesn't appear to be any way of saving a copy of the form before it is submitted.

    However, the last straw was when the bank refused to accept my most recent tax return and tax assessment as evidence that I had income of at least $35,000 because in addition to dividend income the met the requirement I was also in receipt of a superannuation fund pension which, of course, is not taxed.

  • +1

    seems to me that all card issuers are becoming more diligent now with the new credit reporting system and rules. never had an issue with anz. tip if you have existing anz cards best to call them after submitting online quoting the ref no. and getting it approved on the spot over the phone .

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