Optus $10 Discount Question

HelpfulMilk on 05/10/2018 - 09:51

Hi there,

Aeons ago I had a $10 discount applied to my sim only plan as my home phone and internet was with Optus as well.

My plan is about to end so I'm looking to renew my contract however Optus is not allowing the $10 discount to be applied.

Can anyone confirm if anyone has been successful in applying their existing discount to new sim plans or is it now gone.

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JimmyF on 05/10/2018 - 11:03

Aeons ago I had a $10 discount applied to my sim only plan as my home phone and internet was with Optus as well.

Its the other way around, the $10 discount is applied to the home internet bundle, NOT the mobile plan offering.

My plan is about to end so I'm looking to renew my contract however Optus is not allowing the $10 discount to be applied.

Correct, as above.

https://www.optus.com.au/promotions/bundles/10-dollar-discou…
Porker on 05/10/2018 - 17:10

I have the same deal. $10 off mobile phone provided I have an internet connection/account also in my name.

Optus confirmed with me that the $10 discount will sit against my mobile account forever, but will only be applied when the system identifies an internet account in my name.

As mentioned above, no internet account = no discount.