i cant work out how to submit my email for the 2nd draw within app
Win 1 of 28 Samsung Products (65" Q9 QLED 4K TV/ Galaxy Note9/ Galaxy Tab S4) or 1 of 112 Netflix Subscriptions from Samsung
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[Deactivated] on 03/12/2018 - 10:31 facebook.com (2891 clicks)
127 entrants, 12 wins (12 unique winners)
127 entrants, 12 wins (12 unique winners)
Dates
Closing Date
31/12/2018 11:59pm
Prizes
Description
As outlined.
No. of Prizes
140
Total Prize Pool
$79,014.56
Entry Requirements
Open To
Australia-wide
Entry Limit
Once per day
Entry Methods
Mobile App, Facebook
Prerequisites
n/a
TO ENTER
Engage with the "Discover Netflix’s Tidelands with Samsung" bot on Facebook Messenger (camera must be turned on) and click on three pieces of ancient pottery to reveal if you are an Instant Winner. Entrants who have not won an Instant Win prize will be provided the opportunity to provide their email address to enter the Second Chance draw.
Max 1 entry per day.
Max 1 prize per person (SA residents excluded).
PRIZES
PRIZE VALUE QUANTITY Samsung Series 9 65" Q9 QLED 4K TV $6,299 4 Samsung Galaxy Note9 128GB Blue $1,499 16 Samsung Galaxy Tab S4 4G 256GB $1,379 8 12-month Netflix Premium subscription $167.88 112
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closed Comments
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Same, doesn't come up with my keyboard when selecting it.
Once you type the email address, get rid of the keyboard, and the submit button will be showing, good luck.
@howsthat: A bit hard when the keyboard doesn't appear up to type the email address in the first place…
I was having that issue until yesterday, but could enter today. Possibly been fixed since it was affecting a lot of users.
How do you turn the camera on?
the camera doesn't work properly
Very weird competition… I did it on my phone and it worked ok, took a while to find the three pieces of the vase. I spun around my chair a few times looking weird :-)
So it says i've won a Samsung Galaxy Note9 128GB but i can't enter my e-mail address :/
I contacted them with a screenshot and I've provided details that they requested and they'll get back to me with details on how to redeem my prize. Thanks for the comp OP.
Hopefully this info helps someone else if they end up in the same situation.
how did you contact with them? i have same situation. i won 12 mont netflix subscription but i could not enter my e-mail
Through the same contact on Messenger where you start the comp.
@Phalaxis: I also just won the Samsung Galaxy Note9 128GB. I could enter my email and hit submit but I didn't receive a confirmation email or anything.
Did you hear back from them?
@walterwhite: The next day I got an email with the subject "Provisional Instant Win - Samsung x Netflix Tidelands Contest" asking for a copy of ID to confirm I meet T&C's.
Congrats on the win.
@walterwhite: I'm in the same boat - won a Note9 yesterday morning, was able to submit my email, but still haven't received confirmation. Did they end up sending an email to you eventually?
Mine keeps coming up with "unable to show effect please try again later"
I have camera turned on and have updated the app :/
Edit: never mind got it to work but needed to update FB app as well :)
I capture the pieces and then all it does is ask me to share it to facebook?
Did you get it to work yet dylo?
No :( , I will try on another device though!
Hopefully you can get it working.
Is this comp only available on mobile phone? I don't have a phone.
Do you have a tablet that has a camera? A mobile/tablet with a camera and Facebook installed is needed.
I cant submit my email address at all on my phone. It just freezes up.
From what others have said this appears to be fixed now.
Thanks op i won one of the samsung note 9's
Congrats Harry.
Won Note 9! Was able to enter my email without a problem. Thanks gnv9. 👍😆
Congrats porleng. Good to see some others winning Note 9's.
WOOHOO won a Netflix subscription thanks gnv!!!
(No problem entering email)Congrats Cristobel.
thanks phalaxis, and to you :)
How do you know if you’ve won. Is it an instant win with notification after you’ve shared you photo. Or do you get a email later saying you’ve won. Can’t seem to work this Comp out.
It will tell you what you won after you open the treasure.
Once you've collected the 3 pieces and tapped on the jar it should say no treasure or found treasure, then an option to enter email for second chance or to claim your instant win.
Not sure about sharing the photo as I haven't come across that.
It says I won and on the same page it says I didn’t win so I got both on the same page it also said put your email in to collect prize and also said submit email and enter tomorrow I don’t know what’s going on.
It’s all good they fixed it I won a note 9 yay
Congrats.
Thanks 🙏
I won a Netflix sub! Haven't received an email yet though, was it an instant code for the other winners ?
I won earlier today and haven’t received an email yet.
I’m assuming it will come through Monday :)
Where do I click to message the bot?
In the About section of the FB page click Get Started.
I'm so confused.
It takes me to a chrome tab where it says "launch Facebook camera app" but I click on it and nothing happens.Try updating both your messenger app and Facebook app :)
Yeah it's working now - had to change default from "Open with Chrome" to "Open with Facebook"
No luck for me today :(
Winner of a Netflix subscription :) Thanks gnv, great comp! Congrats to all winners.
Is it just me or is it allowing me to do it as much as I want?
Ok, so I have tried this on both my phone and tablet and can't seem to find more than 1 pottery piece. I don't know what i'm doing wrong..
Won a 12-month Netflix Premium subscription! :) Thanks!
Won a Note 9! This has made my entire week. Thanks so much gnv9 for sharing this!
Yesss! well done I love a good ozbargain big win
Congrats lisa.
Netflix subscription winner winner chicken dinner
I've been trying to enter this for a a while now. There's severe lag when I'm trying to look around but I haven't seen any pieces of pottery anyway. I've only just started using a phone (only for competitions like this and it's not even mine).
Netflix for me
Didn't win anything :(((
Pray for me guys :)))
Good luck
Thank youu!! 😊
Not having much luck getting this working. Only gets to the photo effect page with 1/3 devices, and then I can collect the first piece of the vase, but then can't see any more. Am I supposed to swipe the screen or move the phone around? (tried both) Any other tips on finding the pieces? All I see is the reeds and the mermaids swimming at the bottom.
I have exactly the same problem. Still can't figure it out.
Same sort of motion as if you're shooting a video
Rotate your phone side/side, up/down
Same, I got 3 pieces yesterday, but can only get 1 today…strange/buggy.
This is the best advice. https://www.ozbargain.com.au/comment/6754152/redir
If you can't follow the woman around by moving your phone, or the reeds don't seem to move out of sight/Tay static, then maybe reboot your phone and try again. Worked for me.
I can't seem to win for days now :(((
For those having trouble finding the pieces, they're always in the same position.
I hold my phone up straight just before the effect happens, and then once it starts, turn the phone (like you're taking a panoramic photo)
One piece at the 2 o'clock position (behind reeds)
One piece at the 10 o'clock position (behind reeds)
The third pops up in front of you after about 5 seconds.They're also at the same level as the horizon, so no need to spin around everywhere looking.
I get one instantly when it starts. The reeds never move, it's the same AR, except the woman swimming by every now and then. Shouldn't I be able to follow her if it was AR? It's like it's stuck. Lemme reboot.
Reboot fixes it!
Yeah, that's odd.
Thanks for the instructions but I just can't seem to find them. The lag is what makes it hard to search but I haven't been able to spot a piece anyway. When you say "hold the phone straight up", do you mean hold it in front of your face or towards the ceiling?
Hold it in front, as if you were trying to photograph the horizon.
Thanks. I'll try it tomorrow.
Been trying since day 1 with no luck, thinking they might be all gone :(
Anybody received there Note 9 yet? Also for Netflix sub winners, was the code emailed to you? My wife one that and hasn't heard back yet.
Would one normally get prizes before the competition has finished? I don't know, I've never won anything…
Depends on the Promoter I guess.
Received Netflix code 2 days later
What was the subject of the email? Did you get any email before the code arrived?
It was from plexus subject was Samsung x Netflix tidelands contest
Haven't received note 9 yet.
Thanks OP, I won a Netflix subscription
I won a Note 9 too, but like everyone else, my screen froze. Took a screenshot and messaged Samsung - fingers crossed they honor it!
Should be fine. Congrats!
Can i ask how long they took to respond? I messaged them a screenshot on Saturday and then again today, Monday morning but i still havent heard back and im worried as today is the last day. I even rang the 1300 number on the T&Cs but they had no idea about the promotion.
Was sorted out within a couple of days. Being end of year, i would allow a little more time. Did you message Samsung directly through Facebook?
@Phalaxis: Yeah i did via messenger, i didnt expect a response Saturday but i had hoped id hear something today.
My luck to win an awesome prize at the end of a comp and struggle to get it validated! Hopefully ill hear something before the end of the day…@cheekychief: I was following up on delivery ETA the other day and they said the competition reps were on holiday. If all goes well you'll get an email from Plexus to validate your eligibility.
all the best everyone for the final day's play
has anyone received their prizes yet? I emailed on 21/12 and they replied but haven't heard since
Nothing here yet.
Thanks it's good to know I'm not alone. Trying to find the balance between nagging emails and waiting but the comp finished on 31/12, however not everyone is back to work yet so it's a waiting game
Also haven't received anything yet.
Nothing here 😴
Emailed for an update. Received this response:
Hi ,
My sincere apologies for the delay, some of the representatives who are running this promotion are actually still on leave which explains the delay we have experienced. We have gotten hold of someone else who can assist us so that representative is following up on the prizes for us.
I will be in touch as soon as I have an ETA!
Many thanks,
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I won 12-month Netflix Premium subscription, can't complain!