Hi OZBs,
Missus bought some Christmas gifts yesterday at Westfield and forgot the bag there. She realised quite late in the evening by when the stores had closed. Went in there today morning and checked with the store and lost & found centre as well but no luck. Clearly, someone has taken those. I am new to credit cards so trying to know if there is any feature which accounts for such a scenario. Can somene experienced suggest please?
Thanks for all your comments in advance!
Thanks exploring that angle, good catch with the name though. I didn't have this in mind when created it :)
Stolen or just binned by overnight cleaners, because as far as anyone can tell without opening up the bag/items, they were abandoned/discarded.
So you want to claim a refund on your credit card because you left your item somewhere in the shopping centre. Is that correct?
Some cards offer purchase protection for lost goods https://www.americanexpress.com/au/security/shopping-protect… I found this out while trying to see if i had price drop protection, which I unfortunately don’t have
It does seem to have purchase protection. Will give a call to st george to find out. Thanks!
Take the wife to lost & found and keep walking
Which credit card did she pay with?
St george
Which card specifically? They all come with different levels of insurance and protection. It is very unlikely she will be covered however
Amplify. She is definitely covered as she used my card :)
https://www.stgeorge.com.au/content/dam/stg/downloads/accoun…
Purchase security insurance policy
Purchase security insurance is a cover available to St.George Bank cardholders.
This cover provides four months of complimentary insurance for Level 1 Cards
and provides three months of complimentary insurance for Level 2 Cards (‘period
of insurance’) against loss, theft, or accidental damage over a wide range of new
personal goods purchased anywhere in the world, provided the entire purchase is
charged to the cardholder’s eligible credit card account.
This insurance provides automatic protection for personal goods when their
purchase is charged to an eligible credit card account unless the personal goods
and/or claims are excluded by the definitions, Terms and Conditions, or exclusions,
or the cardholder fails to comply with the claims procedures.
They have been stolen. Report to shopping centre security to see if they have footage of perpetrators for the police. Credit card company I don't believe can help in this situation.
I assume your username refers to your wife's inability to hold onto shopping bags?