Asus RT-AC68U Router - Warranty Status

jeeg on 19/01/2019 - 20:30
Last edited 20/01/2019 - 01:19 by 1 other user

Hi all, I have an Asus AC68u router that was replaced by Asus several weeks ago as part of the RMA process. The original unit was faulty and I returned the unit to the computer shop who then submitted the unit to Asus for RMA. However the process took a long time and I have to buy another router in the interim as a stop gap measure.

Now that the Asus is back from RMA (it is a shrink wrap unit with the manufacturing sticker stated Mfg 2018), I would like to sell this as I quite like the replacement router that I bought. Several people have asked about the warranty of the router but I couldn't tell.

Anyone know how to check what is the warranty status of an Asus product? I tried to google but could not find links that actually worked. I submitted a ticket to Asus but no reply.

p.s. I checked with the computer store where i bought it from and what they say is that the replacement unit is new and if the router broke again within the 3 years that i bought from them, they will help with the RMA. If the router breaks after that period, they will no longer be involved.

Thanks

Computing ASUS Wireless Router

Comments

  • thatonethere on 19/01/2019 - 22:57

    I guess if Asus bothered to record the serial number it would only be covered for the remainder of the warranty.

    Best case for Asus is the warranty is 3 yrs from manufacture date.

    • jeeg on 20/01/2019 - 00:36

      Thanks for that.

      I supposed I could "register" the router under my name (since I have an Asus account) and that should tell me how much warranty it has left but I am hoping I don't have to resort doing this since I am thinking of selling this.

Login or Join to leave a comment
Login Join