Gold nbn 100 $75.90 ($10 off) for The First 9 Months + Free Modem @ Kogan Internet

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First time sharing.. please have mercy.

LIMITED TIME OFFER⁺
nbn™ 100 Now $75.90 Per Month
For the First 9 Months

When you stay connected for at least one month. $75.90/month for the first 9 months. $85.90/month thereafter. Offers end 31/3/2019 unless extended. T&C's apply.⁺

⁺Kogan Gold nbn™ 100 offer: Available until 31/3/2019 unless extended, changed, or withdrawn. Discount available to approved new Kogan nbn™ customers subject to a service qualification check (‘Eligible Customers’), and existing Kogan Bronze nbn™, Kogan Silver nbn™ customers, who sign-up to a Kogan Gold nbn™ 100 month-to-month plan ($10 off plan fees). Discount is applied months 1 until month 9 (inclusive) if you remain continuously connected (‘Discount Period’). Applied as a recurring monthly credit. If you cancel your Kogan nbn™ service during the Discount Period, credit applicable to the month of cancellation will be forfeited. Min monthly spend is $75.90 (with optional free modem). After the Discount Period, min monthly spend is $85.90 (undiscounted plan fee). Must stay connected for at least one month.

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Comments

  • -1 vote

    I was so excited when I saw $10 Monthly…

  • +7 votes

    Internet is decent (on the 50mbps plan) but if you have any issues be prepared to spend hours on the phone with a not very helpful customer support.

    •  

      Thanks for sharing! Would be good to get a few more people's experience with Kogan. Will need to organise NBN (FTTP) in the coming weeks.

      • +3 votes

        Go with ABB.

        • +1 vote

          Only if you want to spend $127 + plus the cost of a modem if you need one…

          If people are reporting the speeds to be ok and from what I can tell Aussie support involves very long wait times on the phone and no response at all via email I can't see any valid reason why not to chose Kogan.

          • +3 votes

            @Ruprect: $127? Costs $99/month for unlimited 100/40 with ABB … unless I'm missing something.
            Also, what model of modem is Kogan giving, would it be a model you would have bought?
            ABB have a free month offer at the moment .. and don't need to lock in for 9 months to have that. That's worth more than the Kogan modem to me.
            Also, how does Kogan's NBN network compare to ABBs?
            Not saying one should choose one more than the other .. just that all facts should be laid on the table in order to make an informed decision.

            •  

              @noz: I meant $127 + Modem if you need one extra over 12 months. Bit of a brain fade as I typed it out.

              No doubt about it. This is a good deal comparing it to almost anyone else at the moment.

          •  

            @Ruprect: I am with 'Kogan mobile' and have purchased products from Kogan.com.au. most Kogan products are fine as long as you do not need to contact their customer service. I have called ABB support 4-5 times in the last 6 months. Usually, I get to speak to a real person in 3 mins. max I had to wait was 6 mins. I pay $120 a year more with ABB (compared to TPG & others) but I get my query answered/resolved in less than 10mins + they have a call back service (that option comes up after you hold for 1-2mins) so you don't have to be waiting. btw, the 100mbps plan is $99 (not $127).

            •  

              @dan0909:

              Usually, I get to speak to a real person in 3 mins. max I had to wait was 6 mins.

              you do realise the recorded annoucement isn't actually a real person?

              I rang them numerous times Nov-Feb The sales call was the quickest at under 5mins.
              The support calls were 15-60mins before answering, with most around the 30min mark.

              I just called now as a test, I was 14th in the queue (much better a few weeks ago when it was in the 20's). the estimated wait time was 14mins…..I hung up after 20mins and I was still 5th.

              I have no doubt they used to be quick, but not any more.

            •  

              @dan0909: Then you have not rung them recently. Support has blown out to around an hour on hold most evenings. Tickets via the Portal and emails are into the never never. Used to be within 48 hours but not any more. Check out Whirlpool, they even have their excuses and promises to rectify.

              Ok to spruik for Aussie in a Kogan Special comment section but you need to make sure its accurate.

      • +17 votes

        if u're setting up nbn fir the first time, it's worthwhile to pay more for provider with excellent customer service(CS) as they would be troubleshooting and setting up new "infrastructure". once its setup and running fine, you can switch to other provider with lesser CS quality. fact is, once a line is stable, u won't need to call them up at all. my 2cents..

    •  

      Yep it's been good speed wise (50). I've never had to deal with their support fortunately.

  • +1 vote

    Imagine the customer service you'd receive when something goes wrong.

    Eff that.

  •  

    Do they give u a static ip or cgnat?

  • +2 votes

    It looks like it's a month-to-month plan so you can just leave after the 9 months is up.

  •  

    Is the free modem the same one as vodafone? Probably some cheap substitution

  • +2 votes

    They allow BYO modem and actually give up the login method which most ISP’s hold very close to their chest or refuse to give up at all.

  • +6 votes

    I recently switched from Aussie Broadband to the Kogan 50/20 plan (with the free TP-Link VR500v), and it has been surprisingly good, with stability / speed / pings on par with Aussie (typical speedtest below), and no congestion in the evenings (have been testing with multiple streams of Kayo and Netflix every night for two weeks):

    https://www.speedtest.net/result/8078185576.png

    Good to see this deal is available to existing customers too.

    • +1 vote

      Good to see this deal is available to existing customers too.

      That's what I do like about Kogan, they give the benefits to existing customers.
      I remember our 365day 3GB medium plan automagically kept increasing data to I think it's now 13Gb, for no extra charge, no having to apply for it or other hoops, it just magically got added.

      As for Kogan Broadband, I got my luddite sis to sign up to the 50/20 plan (as she's got 3 kids). It's only been a bit over a month, but apparently it's been good. The kids reckon it's been quick. The one time they've called support to do the setup, apparently "they were alright, better then Telstra!" (which doesn't say much :-)

      I'll wait a few months to see how they really go.

    •  

      How long did it take for you to switch from ABB to Kogan?

      •  

        Signed up on a Tuesday afternoon, and I was up and running with Kogan Thursday night, so about 48 hours (FTTN).

    •  

      How long did it take for the modem to be delivered?

  •  

    on a previous kogan internet deal someone mentioned a clause and how it may affecting using a VPN? https://www.ozbargain.com.au/comment/5837548/redir
    haven't checked if this is an issue. anyone know?

    • +1 vote

      A VPN doesn't disguise the origin of a use or communication

      it does disguise a use or communication. but they know the origin is you.

      • +1 vote

        I guess the clause would mean user should not try to disguise other origins to be from Kogan's. As in, run a vpn/AP service for others to hide behind you.
        Basically, if it origins from your IP, you are responsible. I use VPN on Kogan NBN, it works, no complaint.

        • +3 votes

          yes, I suspect it's legalese for no running TOR exit points, Hola/proxy services, etc

          Sounds like a "you do something that causes us or our netowrk issues, you're outta here" clause. I bet most/all ISP's have similar clauses.

    •  

      What do you use a vpn for?

  •  

    Any idea if they allow free plan changes? I'll go onto 100/40 (line is capable of about 65) just to experience the maximum my line can offer but as the novelty wears off I'll probably drop back to 50/20.

    EDIT: Their website FAQ states:

    To a lower speed

    When changing to a lower speed plan, the new plan will come into effect immediately.

    You’ll get credited a pro-rated amount for the higher speed plan you’ve already paid for, and get charged a pro-rated amount for being on the lower speed plan for the >remainder of the month in your billing cycle.

    No mention of a cost so I should be fine.

  •  

    Just changed over from ABB a couple of days ago… Will be going back to ABB next month I will think.

    Getting about 40mbps down during peak with Kogan on 100mbps plan. Never below 90 with ABB. Oh well, was worth a shot.

    •  

      Hmm damn not good. Where are you located? I just got NBN in my are and signed up to Kogan 100 today

  •  

    How long does kogan take to connect?
    I'm on a prexisting FTTP so hopefully that makes it quicker to just use the next available port but haven't heard anything for a couple of days since ordering.
    Although I did order the free modem even though I don't need it, unsure if that's slowing things down

    • +2 votes

      Looks like yes from this: https://whrl.pl/Rfkcb2
      I registered on Tuesday but didn't hear anything since the first confirmation email yet, either. Gonna give them a call today..

      • +2 votes

        Thanks for that. Yeah I called up and after 5 mins on hold I got to speak to someone, who put me on hold for another 5 minutes while putting the order through. Another 5 minutes I got a message that my connection is now active

  •  

    Half an hour after calling them, I got connected.
    I'm in Adelaide, speed and ping are not bad during peak time (8pm Friday): https://www.speedtest.net/result/8131434859 https://www.speedtest.net/result/8131440078
    But looks like they have some issues with routing to Telstra: https://www.speedtest.net/result/8131445502
    And the terrible international speed: https://www.speedtest.net/result/8131449072 https://www.speedtest.net/result/8131451532
    Originally with ABB, LOL ping increased from ~13 to ~40, OW ping increased from ~40 to now ~47.

    Overall, it's actually pretty good for the price. But if you want the premium, choose ABB.

  •  

    I churned from ABB to Kogan last Wed. The process was smooth. It was done early in the morning so I didn't notice any downtime. Only problem was that the modem still haven't turned up so I am using my old one also, never had any email/message regarding login details. Lucky, ABB has no authentication so as Kogan otherwise I would be have no internet for sometime.

    I'm on the HFC 100mbs plan and the speed is decent, around 80~90ish most the time. And they are using Vodafone.

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