Credit Card Pre-Authorisation Hold Not Released after More than 2 Months (Car Rental)
Hi Oz-b, does anyone know if there's a time limit on a credit card pre-authorisation hold?
I rented a car from Budget Rent A Car in May and again in June and there are still 2 holds; one is from May and the other from June 2019.
Its a Latitude 28 Degrees Travel card, so I called them up and they said to take it up with Budget Rent A Car.
Unfortunately I'm not in Oz at the moment and won't be back until probably early September. I don't have the rental agreement numbers since I've already paid for both rentals in full and tossed the invoices. I'm thinking I'll probably have to visit Budget Rent A Car when I arrive back in Oz.
From the rental FAQ: "Final charges will be processed after completion of the rental including a card transaction fee of 1.29% (including GST) and if applicable, the unused portion of the pre-authorisation will be released by Budget. Please note the pre-authorisation may take up to 7-10 business days to be released by your bank. Budget will not be held responsible for any overdraft fees based on this policy. Please check with your bank for more information."