Is Any One Else Having Trouble with

I bought a Latex Pocket Spring Foam Mattress, from catch and it's a week overdue. Is that usual?

The listing said 1-2 working day dispatch.


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    I bought Rayban sunglasses for a birthday gift, they never turned up and it took Catch 6 weeks to refund me. Never again

  • +3 votes

    Most of the time it's 2-3 working days dispatch, but there is a case of a week before they dispatch.

    Better to contact Catch customer service. Note there is a chance it's third party seller, in this case, you contact the seller, if no response, contact Catch.



    Is that usual?

    What did catch say when you asked them?


    its probably not sold by catch but a 3rd party seller.

    just send them a message to follow up.


    Catch of day direct delivery good, but they are using as platform to sale other retailers goods ( normally are good) but sometime it's hard for them to control those retailers.


    Yeah, I didn't realize but it's a drop shipper, not the market place and not catch. There is a delay with the drop shipper but I have no eta as yet.

    I hope it doesn't take 6 weeks lol. I really need a new mattress.


    If you complain they will waive the shipping fee. It has happened to me with a pair of shoes.

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