Had a few purchases of Catch Connect sims through Cashrewards and one was approved for payment on the original date but the other two seem to be delayed or extended.
Their original approval dates were in July but extended to August. I now see that one has been further extended into August and the other has an overdue marker.
Anyone else having this problem with Cashrewards & Catch Connect?
Thought I may not be alone on this as many here took up the offers.
I wonder if they are trying to back out on the deal?
Yes, I have one with the overdue marker/exclamation mark
Hi xywolap and thanks for the post. Please note we're fully aware of delayed approvals with some Catch Connect transactions. Unfortunately we cannot act on them without Catch Connect's green light. We've escalated this with them directly and awaiting confirmation. If your transaction is tracked and pending, you have nothing to be concerned about. We are doing our best to have this sorted this week. I will report back here with an update as soon as I have more information. Thank you.
Thanks TA, appreciated. I have reported the overdue one to CR.
Hi again. All Catch Connect overdue transactions from May sales should now be approved to members :)
Mine are all sorted. :-)
Same, the ETA of the pending cashback keeps getting pushed back. I've noticed at least 3 changes now.