I'm new to posting here and hoping to get some information about my internet options given the poor NBN connection.
I recently moved to a new address, and the NBN FTTN connection is awful. It has been dropping out at least 10 times per day and up to 44 times. Aussie Broadband put me on a stability profile, and it didn't make a difference so they sent a tech out who claimed nothing was wrong with the line so it must be the router. I've reconfigured an old router and started using it tonight, and it is still dropping out.
I'm wondering what the likely issue is? I'm guessing it is something to do with the copper wiring?
Is NBN obligated to fix the issue if it is the line?
If it can't be fixed, what are my options for other internet services? My address doesn't have fixed wireless, but I was looking at modem plans, but these all have data limitations.
These are the stats when I run a line state test with Aussie Broadband –
Operational Status Up
Service Stability UNSTABLE
Estimated Distance to Node 906m
Attainable Rate Up 36.7 Mbps
Attainable Rate Down 10.1 Mbps
Attenuation Average Up N/A dB
Attenuation Average Down N/A dB
Current Sync Rate Up 36.9 Mbps
Current Sync Rate Down 10.1 Mbps
Loop Attenuation Average Up 81.4 dB
Loop Attenuation Average Down N/A dB
Noise Margin Average Up 10.3 dB
Noise Margin Average Down 7.0 dB