Can't Sign into Cashrewards This Morning?

LRED27APPLE on 02/03/2021 - 07:22
Last edited 02/03/2021 - 07:22

Is anybody else having issues signing into Cashrewards this morning?
I’ve tried my wife’s account as well with no luck.
Thx

General Discussion

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Cashrewards
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Comments

  • s4233307 on 02/03/2021 - 07:34
    +1

    Same here I can't log in on the app or the website

  • rain-e on 02/03/2021 - 07:39
    +1

    Me too. Worried I was hacked for a second there

  • RED27APPLE on 02/03/2021 - 07:58

    Thank guys! I thought it was just me
    Hopefully back up soon

  • chrisie on 02/03/2021 - 08:19

    I also can not log in to my cashrewards A/C which I used on the 26/02 .
    Not HAPPY !!!

  • m1108 on 02/03/2021 - 08:23

    Can’t login, says incorrect password or email.

    Tried reset password link thinking it had been hacked, says no email exists.

    Guessing (hoping) it’s just a cr issue!

  • m1108 on 02/03/2021 - 08:24

    Just tried logging in again, and now working for me

    • cynicalmike on 02/03/2021 - 08:26
      +8

      yes working again. that was the worst 5 minutes of my life.

      i think we all need $5 compensation for the pain and suffering.

      • xuqi on 02/03/2021 - 10:23
        +3

        8-12 weeks wait, and a couple of emails to support for your request to be tracked.

  • netjock on 02/03/2021 - 09:59

    Maybe they ran out of money?

    Or they had a data breach.

    You know the usual for cash back sites.

  • kerfuffle on 02/03/2021 - 10:04
    +2

    They seem to have launched their new website; probably why you couldn't log in this morning

    • Muzeeb on 02/03/2021 - 10:09

      This. I'm guessing it was for in-house technical reason. TA will confirm after a few coffees.

    • chrisie on 02/03/2021 - 10:13
      +1

      You would think a "Good" company would advise their customers of any up and coming events.

  • pharkurnell on 02/03/2021 - 10:33
    +6

    They accidentally paid out to someone and have had to shut the systems down incase it happened again.

  • AwesomeAndrew on 02/03/2021 - 10:56
    +1

    Seems fixed now, I can log in.

    • Quantumcat on 02/03/2021 - 11:21
      +6

      Awesome, Andrew!

  • vitb1 on 03/03/2021 - 19:33

    I still can't sign in..

    • rompastompa on 03/03/2021 - 19:36
      +1

      Working fine for me. Try logging in via incognito if you're using a browser to confirm whether it's your account or your browser.

      Reach out to tightarse or support if you're still experiencing issues.

      • vitb1 on 03/03/2021 - 20:58
        +1

        K so it seems that my old pwd is too long for the new update.. what a pain. Resetting pwd helped :/

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