So apparently anybody with a sleep apneoa machine made from Philips is being recalled due to some potentially nasty stuff in the airways when you are using it (not great for a health device right). You can find more information here and here.
With the recall, of course I went out and purchased a new one (Resmed) due to the advice to NOT use it anymore. I was also told that there are 4 million of these devices sold in AU, which would take a VERY long time to replace/repair.
When I called them and told them about buying a new machine, they said my device has been 'flagged' to talk to management about a refund.
Now, I'm just wondering if anybody could give me some advice/strategies on how to talk my way better into getting this refund?
Thanks fellow OzBargainers!