I logged a case with Paypal as an well-known Online Shop had delivered Items totally different to what I ordered. But the Claim has been declined as follows:
———"The case was closed in the seller's favour as the item wasn't damaged, different or missing any parts as described by you."—-
First of all, Why the Paypal support team can not understand the simple fact that,
Would a client go further effort in filing a case with their Resolution center and consequently submitting evidences, photos etc at Paypal requests if it not worth a trouble ?
or Do they think we are so bored at Lock-downs ?
or The Clients are so dumb to see the difference in items ordered to what delivered ?
The most funny things is that Paypal has all my Items in their invoice with description including Part-No, but still they are not competent to go through the evidence I sent through their portal to spot the difference.
I am not sure if I can show my evidence in this Forum, but I believe it is really worth to show my frustration in case as it is so simple to understand the difference even with the list.
P.S: I am not sure what the Vendor has communicated with Paypal, but they have responded to my recent query stating that my order is still being prepared (ordered in June) and no comments on the Items delivered. The agent who advised that my Order shipped, has not been responded so far. Apparently, It is a mix-up at the Store. But where the PayPal stands in !!!!