I bought a $300 Apple gift card a few weeks ago - came up as invalid when I tried to redeem it.
Contacted Coles support about it and they say it has already been redeemed so no refund.
I then contacted Apple support who confirmed that the GC was not redeemed.
The error message that comes up when trying to redeem the card is different than the one that appears when I scan one of my already redeemed cards, so I’m certain it was not redeemed.
I sent off another email to Coles support but I don’t expect them to be helpful.
How do I get my $300 back? Should I open a case with Fair Trading or NCAT?