This was posted 2 years 1 month 16 days ago, and might be an out-dated deal.

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NBN100 (100/20) $79.99/Month (Normally $89.99/Month) for 6 Months (New Customers Only) @ TPG

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NBN100 (100/20) $79.99/Month (Normally $89.99/Month) for 6 Months (New Customers Only) @ TPG
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peternow on 03/03/2022 - 12:35 tpg.com.au (410 clicks)
Last edited 03/03/2022 - 23:02 by 2 other users

Not a massive discount, but $10/month (from $89.99/month to $79.99/month) off for new customers for 6 months on the NBN100 plan.

NBN Speed Tier*: NBN100
Speed Label: Premium
Typical evening speed# (7PM-11PM): 90Mbps
,# of simultaneous users / devices (approx.): 6-9

Typical Evening Download Speed is subject to change and is measured between 7pm and 11pm. Actual throughput speeds may be slower and could vary due to various factors including type/source of content being downloaded, hardware and software configuration, the number of users and performance of interconnecting infrastructure not operated by TPG. Devices connected by Wi-Fi may experience slower speeds than those connected by Ethernet cable. As these are new plans, the speeds stated here are currently based on an estimate. TPG will revise the estimated Typical Evening Download Speeds once it has collected enough data on the speed performance of these plans.

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closed Comments

  • John Doh on 03/03/2022 - 12:47

    Hows this compared to superloop? My superloop offer is over. Also I have no internet since 6 days after the brizzy flooding.

    • Morien on 03/03/2022 - 12:52
      +8

      The no internet part won't change if infrastructure has been affected. NBN Co will need to resolve that.

      • lightfoot on 03/03/2022 - 16:55

        no internet part won't change if infrastructure has been affected

        My thoughts exactly

    • DKPARTY on 03/03/2022 - 13:04

      How long did it take to change over? I cant really have any downtime during business hours as the Mrs is WFH.

      ABB is getting to pricey and Superloop is much better deal.

      • John Doh on 03/03/2022 - 13:28

        Superloop customer support is good, but it takes several hours wait to reach them or get a callback. In my case to transfer from tangerine to superloop they screwed up and took 2 days. because they dont have enough employees and until I called them they didnt even bother to look why a new connection didnt even get activated. But once called it was resolved within hours. Also it was very fast when I shifted to a different apartment and they also sent me the NBN device for free quickly as the new apartment didnt have one.

        • jv on 03/03/2022 - 14:20
          +1

          they also sent me the NBN device for free quickly as the new apartment didnt have one.

          NBN Co send that, not Superloop.

          • John Doh on 03/03/2022 - 14:29

            @jv: Ya right, what I meant was they contacted nbnco to get it done switfly.

      • lazydesi on 03/03/2022 - 14:29
        +1

        depends on your type of NBN connectivity.

        Superloop - I had FttP and it was connected in less than 5 minutes.

        • DKPARTY on 03/03/2022 - 15:03

          Im FTTC. Node is literally next to our driveway.

          • SimAus007 on 11/03/2022 - 12:07

            @DKPARTY: That's what FttC is, Fibre to the Curb (to the front of your home), then VDSL2 into your home over the original copper.

        • SimAus007 on 11/03/2022 - 12:04

          Superloop connected mine within a few minutes also on FttP, similar to Aussie Broadband who connect your service almost immediately.

    • BROKENKEYBOARD on 03/03/2022 - 14:08

      Look up Telstra/Vodafone as they have 4G backup

    • jv on 03/03/2022 - 14:18

      Also I have no internet since 6 days after the brizzy flooding.

      How did you post this comment without accessing the internet?

      • John Doh on 03/03/2022 - 14:32

        Wifi hotspot from mobile to computer.

        • jv on 03/03/2022 - 15:32
          -4

          So you do have internet then…

          • John Doh on 03/03/2022 - 15:56
            +1

            @jv: Since I said superloop and then no internet, I thought it was understood that it was no internet over superloop. Atleast others who replied did.

            LOL, I know you are kidding. lets get back to work.

            • jv on 03/03/2022 - 15:58

              @John Doh:

              Since I said superloop and then no internet, I thought it was understood that it was no internet over superloop

              Maybe, but then you added the word, 'Also'…

              • John Doh on 03/03/2022 - 16:00

                @jv: I did + your comment on the other page when everyone negged you just for telling the nr200p casing is good. So you get to leave me alone now.

                • jv on 03/03/2022 - 16:01

                  @John Doh:

                  I did + your comment on the other page when everyone negged

                  thank you….

                  So you get to leave me alone now.

                  fair enough…

      • SimAus007 on 11/03/2022 - 12:10

        I'm guessing a phone.

        • jv on 11/03/2022 - 12:37

          A phone with 'internet'?

          • SimAus007 on 11/03/2022 - 13:39

            @jv: Haha, exactly, it's a technological breakthrough.

            • jv on 11/03/2022 - 14:03
              -1

              @SimAus007: John Doh however stated that they not have internet.

              • SimAus007 on 11/03/2022 - 14:37

                @jv: Yep, it's true.
                It would be rare for anyone not to have some form of the internet now, even if their fixed wire internet fails (except those in remote areas).

              • Stormwalker on 12/03/2022 - 13:08

                @jv: I'm not sure why you are splitting hairs over whether someone has connectivity through the NBN or a mobile hotspot. Either you're trolling someone who has already been inconvenienced by a flood (which would make you an absolute catch-u-next-tuesday), or you're being a pedant.

                In any event, it didn't take a huge mental leap to work out that OP is talking about their Superloop connection being affected, and wanting to know how that may impact their ability to churn.

                • jv on 12/03/2022 - 16:34
                  -1

                  @Stormwalker:

                  I'm not sure why you are splitting hairs over whether someone has connectivity through the NBN or a mobile hotspot.

                  Not splitting hairs.

                  Just highlighting they said they had no internet but posted on an online forum.

    • myoda on 03/03/2022 - 14:46

      Been doing the 6 months deal churn

      ABB -> Superloop -> Tangerine

      ABB have 2 months free deal "Origin Energy" deal so in your case I'd join that deal for 2 months, then see what else is good.

      Note, Tangerine have ~2 day connection time, and require you to enter Username and Password in your modem. ABB and superloop switch was same day during business hours.

      TPG are also good, however worth noting they require 30 days notice to cancel which catches a lot of people out.

      • John Doh on 03/03/2022 - 14:50
        +1

        Tangerine was same day for me and I dont remember entering any user/pass in the modem. I was on 100/20 plan and the white NBN device.

      • peternow on 03/03/2022 - 21:31

        Is it ABB with origin energy or origin energy as their own ISP?

        Also, accident and not associated with tpg.

        • SimAus007 on 11/03/2022 - 12:13

          Origin Energy billed/branded, but fully run by Aussie BB, including the call centre.

  • jaygee on 03/03/2022 - 12:50

    Tip: if you get the 6 month contract rather than no lock in, you can avoid the $99 set up fee I believe

    • dts88 on 03/03/2022 - 13:53
      +1

      just chat with CS, they dont have this 6 month contract things anymore

      • jaygee on 03/03/2022 - 14:44
        -1

        Literally says on their site though?

      • B3 on 04/03/2022 - 22:07

        Can you explain what you are saying?

        I always thought they had a choice of a 12 month contract or paying $99. Has that changed?

  • sfac on 03/03/2022 - 12:50
    +1

    Too expensive

  • gimli on 03/03/2022 - 12:52
    +2

    What abt me?

  • Mortgagetightass on 03/03/2022 - 12:57
    +3

    I switched to More telecom as it's 30% off for 12 months (no contracts) (if you have a commbank debit) currently on 100/20 for $69.30 a month…

    6 days in, no issues, getting 102/18 at peak regularly

    • John Doh on 03/03/2022 - 13:29

      Great to know, will shift to that. Hows the ping?

  • ozbs25 on 03/03/2022 - 13:02

    Don't know about the price but TPG have been pretty good overall for us for a long time. TPG seem to get a bad wrap but we've been happy with how things have gone. I'm happy to pay a little bit extra to stay with what I know. Would like to try to upgrade but gigabit NBN is was too expensive right now.

  • Kinjiru on 03/03/2022 - 13:06
    +2

    I normally try to be positive, but we warned that it recently took us 18 days and 7 phone calls to get set up with TPG with a new apartment we moved into. I can't say I rate their contact centre and the service they provided as we were given the run around constantly.

  • Blackpuddytat on 03/03/2022 - 13:17

    Does TPG support IPV6 yet?

    • Plimsol on 03/03/2022 - 13:21

      Nope

  • Rakddon on 03/03/2022 - 13:49

    does TPG have voip?

    • jv on 03/03/2022 - 14:22
      +3

      You don't want to tie up you VOIP with your ISP. Makes it much harder to switch providers…

    • B3 on 04/03/2022 - 22:10

      Believe they have VoIP which only works with their ISP supplied modems and nothing else.

  • Jack D Price on 03/03/2022 - 13:54
    +3

    In this day and age, feels a bit archaic to sign up for a contract.

    • jv on 03/03/2022 - 14:22
      +1

      Superloop do contracts.

      If you disconnect your service during this promotional Offer period, you will have to pay a disconnection fee equivalent to half the balance of the contracted plan fees.

      I'll be leaving them just because they have the nerve to offer me a fixed contract with penalties…

  • stevelo on 03/03/2022 - 14:51
    +1
    1. Does TPG still charge $20 advance (not refundable)
    2. Does TPG still need 30 days advance notification of disconnect?
    • [Deactivated] on 03/03/2022 - 15:07

      Yes and yes. If anything went wrong, expect nothing can be done from their end.

  • couger on 03/03/2022 - 14:59

    Tpg requires 30 day notice when move to another supplier, been charged yesterday when I moved to More. The $20 was used as a credit to offset the charge.

  • [Deactivated] on 03/03/2022 - 15:06
    +2

    Nah. I would stay away from TPG though I used it for quite a few years. I was pretty happy with their NBN speed but really their support sucked.
    It was good until it wasn't. The were quite a few incidents and I was eventually pissed off and decided to leave. The first thing was that some guy in their team took my IP address. So you can see how (profanity) up their management could be that anyone could pull a production IP address out of the pull and rendered the customer connection dropped. I contacted their support and the agent though he knew better than me, and insisted sending an technician instead of checking their side. The technician was good, and agreed with my finding as the connection was established but packets were not forwarded after one hop after the gateway. Virtually had to escalate for such obvious error. Moved house and they promised $20 discount for 6 months but it was not honored. Making it worse, they silently changed the speed from 100/40 to 100/20 and lied to me it was NBN. Other than that, they changed some config of the router remotely and rendered it disappearing from the network randomly. Contacted the support again, they sent me a new router but the new one behaved exactly the same. So I got annoyed and bought an AX88U myself. But then I lost my phone number as they would not disclose their VOIP configs. I was not happy since I've no idea how other provider would look like. Then all of a sudden, my internet started to dropped quite a few times a week, I contacted the support and was told it was NBN there was nothing they could do. That was the last straw. So I cancelled the service and their customer manager contacted me trying to make me stay asking me why I was leaving. I listed those points and got a replied of nothing could be done again. So I asked her what could be done? Silent. And I asked her the last question any tips for porting my phone number out, and you guess what, I was told to contact my new provider. "Okay, now you see why I would leave…"

    So good luck to go for TPG.

  • nige0090 on 03/03/2022 - 16:17
    +1

    This might help someone - when we started working from home, I noticed that my NBN would lose connection a few times per week and would take a minute or two to reconnect, which was obviously very disruptive. TPG visited several times and tried several fixes.

    What actually solved my problem, was to install a small UPS for the router and HFC cable modem.
    It might just be a coincidence, but my connection has been completely stable since.
    I think that my mains power supply must have brief brownouts.
    Enough to cause the cable modem to lose its connection, but otherwise not noticeable .

  • onomatopoeia on 04/03/2022 - 09:43

    I've been with TPG for more than 9 years. I moved recently and they have been helpful too for the reconnection. They refunded my unused credit in my old account and also assisted NBN connection at my new place. Their customer support is good and when I faced an issue connecting to the internet at my new place, they quickly found out the issue was the missing NBN box(which the previous tenant might have took it with them). They quickly deliver the box the next day and continue to ensure I have internet the next 2 days.

    My only complaint is their account/payment page has been the same old design the past year, it's not mobile friendly but I seldom login to the page unless I need to change payment method.

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