• expired

$40 Cashback on 12-Month $49 eBay Plus Subscription @ ShopBack (New & Reactivated Subscriptions)

48821

Nice timing with the eBay plus weekend starting soon.

  • Existing eBay Plus Customers will not be eligible for cashback on Sign Ups
  • Customers who cancel their Free trial will not be eligible for cashback
  • Monthly eBay Plus Subscriptions are ineligible for cashback

ShopBack rep -

Cashback will track initially at $0, but will be uplifted to the correct value once your annual subscription has been confirmed (after the free trial).


4pm Update — Shopback have added details here regarding stacking this promo with the $20 voucher.

27/5 Update — See here for updated information on Missing Cashback / No Tracking: Please lodge a missing cashback claim from your ShopBack account.

Referral Links

Referral: random (4057)

$30 for referrer, $10 for referee after referee qualifies.

Qualifying requirements for referee: 1. Made a minimum $20 online purchase (below exclusions apply), 2. Received a minimum $10 confirmed cashback online, 3. Added banking details to account.

Users will need to fulfil the referral criteria within 180 days from referee's sign-up date to unlock cashback.

Exclusions: Any other ShopBack new customer bonus offers; Purchases from Uber, Kayo Sports, DoorDash, Hayu, Accor Hotels, Intercontinental Hotels Group, ShopBack Vouchers (Gift Cards), Woolworths Gift Cards, Circles.Life (list subject to change)

Related Stores

ShopBack AU
ShopBack AU
Third-Party
eBay Australia
eBay Australia
Marketplace

closed Comments

    • @wekimekigugudan

      I kinda did feel a bit iffy about this deal, especially given that rep mentioned SB and eBay to allow stacking of $20 voucher with the $40 Cashback (which I think was a bit unachievable) that's why i made sure to do screen recording. But who knows if they would even honor it after seeing video or reject that too.

      • +1

        But who knows if they would even honor it after seeing video or reject that too.

        The jail free card for all cashback affiliates is: "The Merchant did not honour the attribution."

        • The response from consumers is strong for that boycott card

  • +1

    Mine tracked in around 36hrs but has tracked as calculating and they always get denied.

    I went through the app, in the app clicked promos, clicked goto deal for 20 voucher, signed up from there, returning ebay+ customer so no trial period.

  • I dunno if the system is automated and prompted this, or if it was just a crazy coincidence; but I sent a missing cashback claim in (just put N/A in the order id field) and literally a minute later I got the notifications coming through on my account/phone etc. that Ebay Plus has been tracked.. :O

    • +1

      Look at the tracking. It will say missing cashback reported

  • Rejoined around 8pm on Friday. No SB tracking as well. But got ebay confirmation and receipt straight after rejoin.
    Rejoin + $20 voucher + paypal, not a good combo

  • Link does not work when you click through on the ShopBack app. A red loading line stays on for the webpage after clicking the $20 promo link. Clicking via chrome or edge the ShopBack widget stays red.

  • Another report of tracking not working after 60h+

  • +2

    @gotyourback MIA. What should we put as the order ID for missing cashback? All I've got is the ebay message confirmations.

    • Same. I got 2 emails from Ebay, one confirming I joined and another confirming payment, couldn't find an order ID. Then checked my Ebay account, couldn't find order ID. Think I'll wait for further info here from Shopback.

  • +2

    Same as everyone else. Shows in my click history but no tracking yet and no confirmation from eBay.

  • +3

    60+ hours for me too. I signed up to shopback just for this offer. I now have feelings of regret.

  • +1

    Goes to Shopback live chat "Live chat starts from 9:30". Comes back at exactly 9:30. Opens live chat. "Oh no! I'm afraid no one is available right now, and I don't want to keep you waiting for too long."

    "Hence, please allow 2-3 working days for our team to get back to you via email. ⌛"

    Bahahaha. Shopback, gotta love 'em.

    • You should just lodge a missing cashback from within your click activities for ebay membership.

      • How? I have no order ID.

        • I just put ebayplus as order ID, also submitted it with screenshot of ebay plus membership page of start date.

    • -3

      We do love them. Thats why ozbaraginers use them and will keep coming back to use them.

  • Hmm I'll wait one more day before making a claim.

  • +33

    Hey all! I've heard from our operations team that tracking for eBay Plus orders are running a little late, we're getting the tracking pushed through ASAP so don't be worried if your tracking hasn't come through yet, the majority should come through today and we should have all done and dusted by mid-week. If you haven't received yours my the end of Wednesday, shoot me a message here and I'll take a look. Cheers!

    • Tracking has come through as "calculating" and that worries me, all previous calculating ones get denied.

    • +1

      So I was a bit eager, and visited ebay via the shopback portal, then clicked to the ebay homepage, and clicked the banner.

      I see the tracking is coming through, but would I still be eligble for the shopback cashback?

      • +2

        I'm not sure, we'll have to see, we weren't sure if it would work so made the direct link to avoid that possibility. If you don't get tracking by Wednesday arvo, shoot me a DM and I'll take a look and see what it looks like on our end.

        • Looks like it tracked. Shopback showing "Cashback tracked"

          Actually it shows "pending" right now.

      • +1

        Same like you, I was a bit eager and signed up before gyb addressed the big question regarding the $20 voucher. Mine tracked this morning, but I have not received the voucher. Had a chat with eBay, and they assured me that I will get it, stating that it might take 0-7 days. Lucky those who got it immediately.

    • Bought on sat, paid with paypal, no tracking yet.
      Fingers crossed!

      • Bought on 21st May (Sat) with PayPal, still no tracking as at 27th May (Fri).
        Will give another day or 2 before lodging a missing CB request.

    • Is there any update today GYB?

      • +2

        Hey mate, I posted an update here, hopefully helps to clarify for those who are concerned.

    • Hi GYB, waited till today but no tracking. I have not had tracking issue for while except thus one. I will log a missing claim as per your advise….

    • Hey GYB,

      FYI

      IT Did not tracked "today" 23/05/2022,
      Did not trcka tomorrow, 24/05,
      did not track the day after tomorrow 25/05,
      Still nothing today 26/05

      Lodged a ticket, little hope

  • -3

    Hi @gotyourback, signed up, but didn't seem to track for me :(. I used Paypal as payment method, if that makes any difference.

  • -8

    @gotyourback This hasn't tracked for me. I signed up on the 20th. How long should it take?

  • +1

    I lodged a missing claim and added "See screenshot" in order I'd field. Attached the screenshot of ebay Plus confirmation that I recd from ebay with time stamp.

    Within 2 minutes ebay plus Cashback is showing as pending with $0 which should later change to $40 once confirmed.

    • +2

      Don't want to scare you or anything but CMIIW if you lodge a missing claim on any store (not only limited to ebay), SB will give you a notification that it tracks showing 0 or 'calculating' as they are investigating your case. Doesn't necessary mean it actually tracked successfully, as the outcome may still differ to what you expect. Think of it as a placebo effect for worried customers that at least something appears there.

      • Yeah get that, but if you have followed the rules and taken the deal it does get tracking. Worst case of it still doesn't, you can always provide more evidence etc. Generally if you followed all rules and steps it does get tracked. Sometimes could be delayed outcome though

        • I did exactly the same, and received exactly the same. As soon as submitting the missing cashback claim, it appeared to "track" at $0.00 with pending. I think it's just an automated response, and means very little. I hope i'm wrong, but it doesn't guarantee we'll get the $40 cashback.

          I guess i'll give it a month or so, and if the cashback doesn't happen, i'll try and cancel the membership and get a partial refund from eBay.

          I have contacted [email protected] as GotYourBack suggested. Hope that provides me with better answers, since I can see the click activity, I took screenshots of the Shopback Website, and both emails I received from eBay (one for welcome to eBay Plus, the other showing my credit card was charged), so i'm crossing my fingers and toes here hoping it'll sort itself out eventually.

          • @Graffin: Submitting missing cashback claim and contacting them via email are essentially the same thing. You just created two tickets for the same request. Doesn't mean they will give you priority or anything.

            To be honest, based on what GYB said above and given some people are still waiting including myself, I would imagine they wouldn't investigate any specific case at this stage. Not until Wednesday at least.

            But yeah, fingers crossed. Hope we all get the tracking message soon!

            • @foxes28: Cheers mate.

              Yeah, the only difference being I could attach more than one screenshot to the email and was more detailed than the missing cashback claim with an order ID I didn't know and not entirely sure which click I purchased it on, because I clicked it a lot of times via the app and Chrome checking to see if there was a way to get the $40 + $20 voucher, and it seemed more straightforward in Chrome, so yeah… time will tell.

              Yep. Hope we all the get the tracking message with some sign that we will get the $40 cashback!

  • +1

    LOL i got three different trackings for eBay Plus Membership, I clicked through multiple times, But I only signed upto eBay Plus on 1 account where did other two come from ??

    All are "Calculating" , and "Pending" which should hopefully turn into $40, (i mean one of those three)

    • Same here. I clicked many times also. First on the app, but didn't want to risk going for the $20 voucher and missing out on the $40 cashback (or vice-versa). So, when GotYourBack said it was possible, I still couldn't find out how to do it in the app, so I went with Chrome (with the latest version of the Shopback Buddy extension), disabled AdBlock Plus and even turned off Anti-banner/Data Collection privacy within my internet security software so nothing would interfere with it.

      The clicks via Chrome appear to be logged. But, no tracking and it's close to 72 hours now. The only thing that worries me is that the Shopback Buddy icon never turned green. It stayed red and said it had access to the site. That's it. I took screenshots of each step and have emails from eBay with timestamps to prove I went through with it and credit card was charged.

      It shouldn't be this hard. It's like the whole CommBank Rewards mess all over again. Why does anything involving eBay have to be such a pain in the rear? Never have problems with any other purchases being tracked. Sigh.

      • Yea I believe the Shopback chromium extension is supposed to stay red during transaction, (happened with me too) But Once payment was done was green, somehow. I guess because I activated the "eBay Australia- upto 2%" cashback first too earlier.

        eBay plus Membership, and eBay Australia are different, I activated both to be super safe.

        Mines tracked three times,
        Did yours track three times too ?

        Like this https://i.imgur.com/MMybY2S.png

        I only made one payment for one eBay plus membership account though.

        • Mine still hasn't tracked.

          I would be worried if it said "Calculating" as well. The merchant metadata usually will specify the total spend amount, and among other essential info like purchase date, transaction ID, etc.

  • +6

    72 hours and not tracked yet. Regretting my decision.

    • Hey, I've posted an update here, hopefully helps to clarify, but as always I'm happy to help check on things for you via DM.

  • Is PayPal as payment method ok for cash back or do I have to use credit/ debit card?

    • +1

      I don't think it matters mate. Both CC and PayPal users are facing the same issues.

      You may be lucky, but unless you really really want an eBay Plus Membership, perhaps it's just not worth the hassle.

  • My ebay plus membership runs out on 26/05/2022. Can't seem to see any dates for when this ends. Anyone know? Hoping to renew using this on 27/05 when my membership has run out.

  • Hi guys
    I subscribed through shopback app on 20th May but didn't get any confirmation email from eBay or shopback regarding the order but money was taken out and it shows my active subscription when I log into Ebay. Anyone had the same issue? I've no idea how to reach out without order Id.

    • Seeing I paid with PayPal I found my eBay Invoice ID inside the receipt that PayPal sent.
      Hope this helps.

      • Yes it will as you can use the invoice as proof of purchase.

  • If you can’t manage click activity. Don’t run the promos!!! Too many follow ups all the time with these two major cashback sites. Get better or talk to the ACCC. If it tracks, you make money. If it doesn’t, we regret the transaction.

    • +1

      Rep has already told everyone to wait until Wednesday.

      • Wednesday. Still waiting.

  • I took the plunge just now despite all the mixed reports. I have faith in Shopback and their rep on here!

  • -1

    I trust in Shopback, that my transaction will track, always have back up with Igotyourback.
    🙂

    • Where is my violin ):

  • +1

    FYI, eBAY does not provide a tax invoice for eBay plus subscriptions. And if they tell you that one will be generated at the end of the month by their automated systems then they are misleading you. It is best pay for things on eBAY via PayPal, which does generate a tax invoice.

    I personally feel eBAY plus is rubbish. I am not a fan of cashback or shopback either because they make too much profit from items not being “tracked”.

    Also remember to neg this deal if it does not get tracked!

  • +1

    Hey OP, 4 days on still shows - Your click has been recorded and we are checking to see if you shopped at eBay Plus Membership.

    How long does it take? My cynical side thinks SB hopes I’ll just forget and the cash will never arrive

    • +2

      Same.

  • +5

    What a PR disaster this is for SB. Yes, it's probably eBay's fault, but the erosion of trust will fall on SB.

  • Purchased on 20 May at 9.49am and nothing has come through either. 96 hours now

    • On the same boat no tracking.

      • Same here, no tracking for me @ 60+ hours :(

        • Hey all, peep the update here, hopefully helps to clarify for you.

  • +1

    Purchased around 1.30pm on Saturday - shows up in click history but still no tracking like everybody else.

    I used the app and clicked via the link on SB for the $20 voucher and signed up that way - but still not being tracked.

  • Both my wife & I signed up, no tracking on both. I signed up last Friday (20/05), contacted the SB support and I was told to wait till July for the confirmation….wt…..feel like we are stuck now, signed up and no real chance of getting the $40 CB! Can't even cancel the ebay plus membership to get a refund….

    • Have you had an eBay Plus trial before? Based on comments above, I think the reference to July implies that your "free trial month" needs to run and expire first. And then confirmation follows on from that.

      • I have been an ebay plus member before, expired couple of months ago, rejoined, so no trial period this time.

        • Me too. I think that comment about the July timeframe was based on an assumption that you haven't.

    • Hey! Posted an update here, hopefully helps to clarify!

  • Just signed up. Now waiting for tracking to be confirmed (nothing yet). I also don’t know if I will also get $20 ebay credit.

  • +5

    I got this email:

    Hi XXXX!

    Thank you for shopping via ShopBack and we hope you have enjoyed your latest purchase with us. Your Cashback has been credited into your ShopBack account.

    Your Transaction Summary     
        Date    Store   Order Number    Cashback         
        2022-05-23  eBay Australia  1344926413022   A$0.00       
    

    Looks like your order(s) did not qualify for cashback. Some of the major rejection reasons are:

    Purchased item(s) are under categories not eligible for cashback or did not meet the T&Cs. To see the store's current Terms and Conditions, please click on the particular Store in the table above to find out more.
    Usage of promo codes or voucher codes not listed on ShopBack.
    Added items to cart before clicking through ShopBack

    In my account it is still listed as Calculating / Pending

    • Did you select the $20 voucher option like so many of us?

      • I signed up on another one without the $20 voucher (to accompany the $3 bonus on $30 spend today from SB), But in that account, first payment failed, so had to pay eBay second time which was charged fine to my card, Hopefully the eBay honors me CB for both accounts.

        As usual screen recording done for all sessions

      • Yep

        • eBay is definitely the culprit here.
          They are nullifying the cashback as if you had used an unapproved coupon code.

    • Same

    • Hey! Happy to take a look at what's happened here, could you send me a DM with your email address and a screenshot of this email? This can be done by either uploading the screenshot to OzBargain Files or via Imgur. Super appreciated!

    • I got the same email. No mention of my Plus Membership.

      I did buy some LEGO from eBay but didn’t bother using the Shopback app since I didn’t think I’d get any cashback for it anyway.

      Likewise, in the app next to “eBay Plus Membership” shows Pending : Validating. Showing $0.00.

      I’m confused. Seems to track clicks I don’t make but 72+ hours later, still not tracking clicks I do make.

      Seems anything to do with eBay Plus always ends up being a headache.

      I do have screenshots of the Shopback website I clicked on and the emails from eBay that show Welcome to eBay Plus and another that shows the charge on my credit card.

  • +8

    We’ve got an update from the team taking care of this one. Just to clarify, tracking for eBay Plus subscriptions isn’t as automated as other stores, so for that reason they’re going to be a little more delayed than even typical eBay purchases - I’d say leave 3-5 days from your subscription date for us to get the tracking for you. This means if you purchased Friday, your tracking should now be viewable in your Lifetime Earnings.

    Another callout is if you’ve signed up using a free trial meaning that the cashback will track at $0 until the trial has ended, you likely won’t receive a notification for tracking. The tracking will still be viewable in your Lifetime Earnings, but you might be waiting on a notification which might not come through, so be aware of that.

    Again, happy to help via DM if you have any specific q’s, but note that I’ve gotten a fair few DM’s since Friday so might be running a little behind getting through the backlog. Cheers!

    • +1

      I signed up for ebay plus on the 20th at 9:52am (not trial). Should I wait another day or DM you?

      • +2

        Once 5 days has passed from your time of ordering, send me a DM so I can investigate.

        @RichardF89 @USER DC @gimme @mcha16

    • +1

      Hi GYB, I purchased Friday at about 2pm WA time but still not tracked

      • Wait until tomorrow 2pm (after 5 days pass)

    • For those who have not signed upto trial, are they supposed to get it tracked as "Calculating" initially ???

    • +2

      I signed up on Friday evening (no trial period) and nothing showing in my cashback overview/lifetime earnings. Only seeing it in click history.

  • If $40 shopback doesn't come through, can we cancel the Ebay plus membership and ask for refund ?

    • Good luck with those empty headed people man, I think you'd end up banging your head against the wall so many times before they refund you (if any) amount.

  • Oh crap. I just joined ebay plus via shopback but wasn't tap the 20 voucher button, just shop button. Did I just missed $20?

    • yup

      • damn

    • Dont worry, at least you'd be getting $40 cashback better than others who get nothing

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