Hi OzBargainers, this is my first post on this forum and I'm looking for your advice.
I went to a new and used car dealer in north-west Melbourne last week, test driving a Nissan 2013 MY11 (odo 140k, V6 CVT transmission, selling at nearly $13k), the car was nice and clean except some dents (I know it's used car so don't mind). We went to a deal with a sales person, asking for warranty and extend the rego. Contract came out with 3 months warranty and 3 months rego extended. I made a $500 deposit on that day and bank transfer the rest day after. Sales person told me it will take a week to get the car clean details, service and roadworthy… I was not expecting that long for a used car but it is ok to me.
The week after I rang the sales person and said to pick up on Friday as the service team very busy. Now he said the car is not ready and need another week to do. Asked why and he have not answer me yet. Call him few times during the week and got no answers/ call back, only text messages saying delayed/ busy and do apology.
So my questions are:
Is it usually take a week or more to get a used car ready to drive away? How long you guys normal waiting for? My last bought at other local used dealer was 45 mins and drove away.
Potential major issues found after sold the car? Or they could not get parts to replace due to RWC requirements?
Can I request full refund and buying another car?
Any advice are welcomed.