RaceCarGifts goes uncontactable

I purchased a voucher for 4 Rally Car Hot Laps through OurDeal that was to be fulfilled by RaceCarGifts.

I made a booking before the voucher expired, and although the booking is for a date after the voucher expired, RaceCarGifts were happy to take the booking.

The RaceCarGifts website http://racecargifts.com.au has since been taken down by the ISP because "some customers of racecargifts.com.au may not have received the product they purchased. It also concerns us that previous contact numbers for the company are now not being answered."

The site now shows contact details of the owner, although the email address provided bounced when I tried it today.

I have approached OurDeal today for a refund of the purchase price of the voucher.
A friend purchased the same deal through Scoopon. They were decent enough to acknowledge that RaceCarGifts had 'closed it's doors' on 4th April and have tried to assist purchasors with obtaining a refund.

The OurDeal vouchers expired on 20th April - I'm very miffed that OurDeal has made no effort to contact purchasors.

Regards,
Andrew

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closed Comments

  • Hi Andrew,

    I believe that the owning company of RaceCarGifts.com.au which is run by <MOD: name removed>, went into liquidation. The rally cars were up for auction on GraysOnline.com.au about 3 or 4 weeks ago.

    You may want to try contacting the administrator but regretfully the banks will be first in line and consumers usually take last place. If you paid with a credit card, then contact your bank, as you should be covered through the card scheme.

    Hope this helps.

    Phil

  • As it happens, OurDeal subsequently refunded my purchase which I am happy with.
    We are still chasing my wife's refund for her purchase.

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