WDTV Live Free $50 Gift Card Promo (Valid with $99 Office Works WDTV Live)

2966

WDTV Live Free $50 Gift Card Promo (Valid with $99 Office Works WDTV Live)

Go to Deal

2pro4sho on 05/12/2012 - 20:57 wdpromo.com.au (11757 clicks)
Last edited 18/12/2012 - 18:37 by 2 other users

Promo not limited to WDTV Live, includes:

My Book® Live™
My Book® Live™ Duo
WD TV® Live™ Streaming
WD TV® Live™ Hub
My Net Routers – My Net N600, My Net N750, My Net N900 and My Net N900 Central

Only valid from purchasing at:
Comp Now, Harvey Norman, JB Hi Fi, Next Byte, Bing Lee, Officeworks, The Good Guys or Dick Smith

This is valid with the $99 Office Works deal: http://www.ozbargain.com.au/node/86172

Promo opened on 26/11/2012 and ends for purchases at close of business for the Authorised Retail Stores on 24/12/2012 (“Promotional Period”)

Purchase any Connected Life product*. Be sure to keep your proof of purchase in order to be eligible.
Fill out the form and provide proof of purchase

To be eligible to enter the Competition and receive a $50 gift card (the “Gift”)the individual must, during the Promotional Period, purchase any of the following Western Digital product(s) (“Eligible Products”) whilst stocks last from a participating (i) Comp Now, Harvey Norman, JB Hi Fi, Next Byte, Bing Lee, Officeworks, The Good Guys or Dick Smith retail store (for Australian residents) (collectively, the “Authorised Australian Retail Stores”) or (ii) Noel Lemming, Dick Smith, Harvey Norman, JB Hi Fi, Warehouse Stationary, Bond + Bond or Youbee retail store (for New Zealand residents) (collectively, the “Authorised NZ Retail Stores” and together with Authorised Australian Retail Stores, the “Authorised Retail Stores”):

In the 25 words answer thing, make sure to include:
Mention “Western Digital”
Mention the Eligible Product purchased
Mention a benefit of the Eligible Product

Credit to: Lovemybargains, stilted

NOTE: THIS IS NOT A COMPETITION. From the linked page:

Every valid creative entry will receive a $50 gift card.

PLUS be in the running to WIN a $1,000 gift card for the most creative answer.

Delay in rebate processing

"Thank you for your recent entry into the WD Christmas promotion.

The popularity of this promotion has been overwhelming, to the point where our claims centre has been inundated with entries.

As a result, all entries will be verified in the first half of January and the $50 gift cards will be sent to eligible participants by the end of the month.

Don't forget you are also in the running for the major prize: a $1,000 gift card for the most creative entry."

Electrical & Electronics Media Player Western Digital

24 Dec 2012

Related Stores

Western Digital

closed Comments

whitey on 28/01/2013 - 16:31

-1

298 +'s and zero -'s.
Nobody has gift card yet??
Something stinks here.
jimbler on 29/01/2013 - 07:04

I expect to see a "further delay" email in the next couple of days.
ozstevee on 29/01/2013 - 07:34

I would suggest someone contact actual Western Digital company,as I think the promo was outsourced and Western Digital would probably very annoyed with the promo company they paid. This dodgy promotion is destroying Western Digital's good will. Many customers will never buy Western Digital again . Not only for non-response of promo company to emails, but also the difficulty in uploading pics etc as proof of purchase. They show picture of iphone in guide to uploading pics, but site did not accept images anywhere near iphone size/resolution . I will contact Western Digital when I have the time. Not right this promotion, offering something, then making it so difficult . Smells of a scam by promo company to me. We the consumers have been scammed, but also I think Western Digital company has been scammed, as they probably paid good money to promo company which is not delivering as per expectations of basic customer service ie, answering mail, making site to redeem promo gift card acceptable to use, without having to waste hours trying to upload pics and googling for answers .
BH1 on 30/01/2013 - 07:22

Yeah haven't been contacted either I might email them today.
BH1 on 30/01/2013 - 07:29

From promo email:

"Once your entry is verified, your gift card will be delivered to the address you provided by 30 January, 2013.

If you have any questions, please email us at [email protected]"
jimbler on 30/01/2013 - 08:39

Hmmmmmm…..just went over to the Western Digital Australia facebook page and found a post from this guy….

"Who else got scammed by Western Digitals Christmas Promotion. Did everything they asked, even the small print and today get a email stating that my entry did not meet the requirements! What a load of bull! I made sure everything was correct and to their requirements for the $50 voucher..now nothing. Western Digital, you have not heard the last from me!"

https://www.facebook.com/scott.r.drechsler

https://www.facebook.com/wdaust
Snoop on 30/01/2013 - 13:41

OK. Guess it's getting a little closer to time for action!!!
The Registrant for the domain 'wdpromo.com.au' is:
TARGETBASE MARKETING PTY LTD
and contact details for the marketing company are:
Melbourne Office
52 Budd Street
Collingwood VIC 3066
P: 1300 739 824 - 03 9473 1800
&
Sydney Office
Level 32, 101 Miller Street
North Sydney NSW 2060
P: 0417 208 441 - 1300 739 824
Obviously if you want more details, like email, etc. just google them!!!
- sonic2011 on 03/02/2013 - 22:57
  
  send email to the promoter which wd distributor synnex. [email protected] or [email protected]
  http://www.synnex.com.au/Default.aspx?tabid=42
- loulou1 on 04/02/2013 - 17:00
  
  called this number and they are no help. The lady said she will get someone to call me back. I asked when that was likely to be. She said she didnt know but she would try to get it done as soon as possible. Will not give a time frame. Who do we take this matter up with? Fair trading or something?
jimbler on 30/01/2013 - 14:42

"The response to this competition has been outstanding!"

"Registrations for the WD Christmas promotion have now closed, but don't despair! Keep your eyes open for our Back to School promotion coming soon."

Did anyone see a "Back to School" promotion? Probably still too busy trying to sort this mess out.
j1568 on 30/01/2013 - 15:41

Has anyone actually received their gift card yet? I am still waiting as well and have not heard from them since the last email about the delay.
- jimbler on 31/01/2013 - 08:42
  
  I think the question now is "WILL anyone actually receive their gift card"…..
[Deactivated] on 30/01/2013 - 19:41

+1

Still waiting…..came here to see that I'm not alone.
- CrushJelly on 31/01/2013 - 08:35
  
  Same
  - magpies73 on 31/01/2013 - 08:52
    
    There comes a time when social media can really be your friend in these situations…. I think that time may be approaching soon
    - congo on 31/01/2013 - 15:47
      
      Still waiting…
czechboi on 31/01/2013 - 09:27

Still nothing here from me since the 18th of December. No confirmation, no notification of invalid.

Not sure if it is time yet but I am thinking about contacting the ACCC about this matter. Surely this is an advertising breach of some sort.

Thoughts?
Break on 31/01/2013 - 10:08

+4

Just received a personal email reply…

We have checked our records and your claim has been approved. You should receive your cash card within the next week. Thank you for your participation in the WD Promotion! Kind regards WD Promo Team

Looks like progress, and just in time…
- czechboi on 31/01/2013 - 10:23
  
  Can I ask when you contacted them? Curious on how long it took them to get back to you.
  - Break on 31/01/2013 - 10:27
    
    +1
    
    Applied for the offer mid December.
    
    Sent my inquiry email Monday 28 Jan, so received the reply within 3 days.
- jimbler on 31/01/2013 - 10:25
  
  I guess we'll see then within the next week. There should be a flood of people posting on here again if what they say is true. Let us know if it arrives. I'm guessing there will be a TON of people contacting them if yours is the only one that arrives. :-)
- Snoop on 31/01/2013 - 10:41
  
  +2
  
  And did you just contact them through [email protected]? or WD directly or the marketing company?
  - Break on 31/01/2013 - 12:34
    
    +1
    
    [email protected]
    
    (I just replied to the original confirmation email)
    - congo on 31/01/2013 - 15:50
      
      This email no longer works?
Hero on 31/01/2013 - 10:51

+1

This is what I got in my email today. WTF!!!

Thank you for your enquiry.

We have checked our records and because your claim did not meet the requirements of the promotion we regret to advise that your claim has not been approved.

We thank you for taking part in the promotion.

Kind regards

WD Promo Team

NOT HAPPY JANE!
- czechboi on 31/01/2013 - 10:55
  
  I would be asking them on what grounds it did not meet the claim
  - Hero on 31/01/2013 - 13:23
    
    I'm waiting for a response from them…I'm so tempted to return the WD player back to OfficeWorks.
ddhytz on 31/01/2013 - 12:13

Do they just randomly pick some of us for the gift card?
- ddhytz on 31/01/2013 - 14:16
  
  +1
  
  I just received WD email (I emailed them yesterday afternoon)
  "We have checked the status of your entry, and it has been approved.
  We shall start processing your $50 redemption Gift Card shortly and there will be a notification coming your way soon with a timeframe on when you should receive your claim.
  Thank you for taking part in the promotion!"
  - loulou1 on 01/02/2013 - 14:52
    
    this is the exact same response i got after emailing them on the 30th. The reply came the next day. But still nothing telling me when I will get the card.
[Deactivated] on 31/01/2013 - 15:35

I emailed them yesterday, and also received the 'approved' email today.

To those that received 'denied' emails, fight the good fight in getting them to come to the party. Try not to get emotional in your responses, and consider that maybe it's not the best idea to issue threats of returning the hardware - for real or not - after all, it's a pretty darn good unit. I'm sure that after some dialog a happy resolution will be reached.
congo on 31/01/2013 - 15:50
i got the following error when i emailed them back:

Delivery to the following recipient failed permanently:

[email protected]
- [Deactivated] on 31/01/2013 - 16:19
  
  I just used http://verify-email.org/ to test the above address and it's still valid.
jimbler on 31/01/2013 - 16:24

It's a pretty ridiculous situation. Surely they should be emailing people and letting them know if their claim was valid once they process it? It sounds like they are only processing them once you contact them.
- Break on 31/01/2013 - 19:53
  
  +1
  
  I had this suspicion too. Also, it seems strange that the wording of everyone's emails is quite different (even for exactly the same result).
  
  Has the feel of a very ad-hoc process where they had not prepared a comprehensive (or even consistent) feedback system, after the initial entry/confirmation.
kspec on 31/01/2013 - 23:27

Soo pissed its february and no email or any news about my
5xwdtv!!
$500 and i want $250 back!!!
Gonna email them noww
- KarnageX on 02/02/2013 - 17:45
  
  I think I read some where in their T&Cs during the promotional period that if claiming under the same name/address, it had to be different products but up to 5 WD products, so hopefully you used different emails, names and addresses for each one.
  
  Edit:
  Link: http://wdpromo.com.au/25words/theterms.html
  
  Multiple entries permitted, subject to the following:
  (a) only one (1) entry and claim permitted per specified Eligible Product purchased during the Promotional Period;
  (b) each entry and claim must be submitted separately and in accordance with claim requirements;
  (c) a maximum of five (5) entries and claims per person throughout the Promotional Period; and
  (d) each entry submitted must be substantially unique.
  - hazzad on 02/02/2013 - 17:59
    
    Deosnt say anything about address. From what was discussed at the time it was one entry per person per item. That is you couldnt claim multiple entries from the same item. Up to 5 unique entries.
    
    ive heard nothing of my 2 entries.
    - quarrymaster on 02/02/2013 - 19:36
      
      I thought (a) and (d) pretty much spelled out one person (c) couldn't claim more than one WD TV. But what do I know…
    - hazzad on 03/02/2013 - 10:30
      
      Doesnt say anything about address though. Just one person cannot claim twice and the additional rules state only one entry per unique item. So to me that says another person at your address can claim another unique item.
    - quarrymaster on 03/02/2013 - 10:48
      
      You'd think that would be the case, like house mates getting a hard drive each.
JakDac on 01/02/2013 - 00:20

sent them info re ombudsman
YOU CAN TOO
JakDac on 01/02/2013 - 00:22

[email protected]
JakDac on 01/02/2013 - 00:32

TRY IT (Answer)

We have checked the status of your entry, and it has been approved.

We shall start processing your $50 redemption Gift Card shortly, however there will be a notification coming your way soon with a timeframe on when you should receive your claim.

Thank you for taking part in the promotion!

Kind regards
WD Promo Team
- czechboi on 01/02/2013 - 09:10
  
  When did you email them? Just curious how quickly you got a reply?
Hero on 01/02/2013 - 15:48

Has anyone else been rejected? Am I the only one :(
- czechboi on 01/02/2013 - 15:59
  
  I have not had any reply as yet
  - Hero on 01/02/2013 - 16:22
    
    Email them to find out.
    - czechboi on 01/02/2013 - 16:39
      
      I emailed them yesterday. Most people seem to be getting a response within two business days. I will wait till Monday then email them again.
[Deactivated] on 01/02/2013 - 16:48

+1

This, from my post on WD's Facebook page here: https://www.facebook.com/wdaust

"Hi WD. Can you advise when the $50 gift cards from the Christmas promotion will be mailed out? It's been over a month……"

Like ·
2 people like this.

Western Digital Australia: "Hi Tony, All the claims are currently being processed and you should have confirmation of your gift card in the next 24 hours."
4 hours ago · Like

Note that it says "you should have confirmation of your gift card in the next 24 hours", and not "you should have your gift card in the next 24 hours"
Foos on 02/02/2013 - 14:10

stillllll waiting.
kirynflare on 02/02/2013 - 18:44

+1

I called up and asked, and they will be sending out confirmations for delivery of gift cards by Friday :) So hold on tight!
- jackofspade on 02/02/2013 - 22:08
  
  +1
  
  So "next 24 hours" is now "next 7 days". I think the reason that they are taking so long to process is because they are nitpicking all claims to find a reason to reject it.
  - kirynflare on 02/02/2013 - 22:31
    
    When I called up, they mentioned there was a delay in loading the gift cards with the $50 value. They were very polite, and asked me to wait until this Friday, so I guess there's no real harm in waiting that little bit longer?
CrushJelly on 02/02/2013 - 19:48

All the replies via email seem to be very ad hoc and not automated in the least…
qak on 02/02/2013 - 21:59

Hmm - just looked at my original email and it says: "Once your entry is verified, your gift card will be delivered to the address you provided by 30 January, 2013" … how long does verification take? Would not be happy to find out NOW that my entry failed the conditions …. anyway I was pretty sure the data fields were being checked on input to make sure the required words etc were actually there?
ttwaite on 03/02/2013 - 13:21

Can someone tell me what email address their reply came from. I cant seem to find anything in my gmail so i would search through it with the email address if someone can post it up.
- [Deactivated] on 03/02/2013 - 15:21
  
  Try searching Gmail for "promo" or "WD". The address was "[email protected]". I've also recently corresponded with "[email protected]".
ttwaite on 03/02/2013 - 16:09

Had a look and have received nothing leaning towards it being accepted or denied. Only correspondence ive had with them is the thanks for submission we will review your entry to validate it message.

Smells of either Citibank organizing these cash-back cards or they are hanging on to earn some interest :(
- ycon on 03/02/2013 - 23:00
  
  Also got the same- acknowledgement that they recieved, but no actual 'confirmation' I was eligible… Sent them an email, will let you know what they say.
sonic2011 on 03/02/2013 - 22:37

We need to call / email the promoter synnex pty ltd which is WD distributor. Im still waiting their response.
- quarrymaster on 04/02/2013 - 08:12
  
  How do you find out the distributor is also the promoter?
  - Snoop on 04/02/2013 - 08:35
    
    The promoter is, as per my post above, TARGETBASE MARKETING PTY LTD.
    It's where the wdpromo.com.au website is registered to!
    - PainToad on 04/02/2013 - 15:44
      
      "It's where the wdpromo.com.au website is registered to!"
      Web Development companies often register websites on their clients behalf. Doesn't mean the company has any involvement in the actual clients running of the site/business.
  - sonic2011 on 04/02/2013 - 15:33
    
    The Promoter is Synnex Australia Pty Ltd (ABN 40 052 285 882) of 92 Carroll Road, Oakleigh South, VIC 3167, acting on behalf of Western Digital Inc.
    
    see this link http://wdpromo.com.au/25words/theterms.html and see no. 24 & 25 (the last one)
Snoop on 04/02/2013 - 08:39

I honestly think, thanks to those that were going to try rort the system, that they are probably delaying the gift cards while they check that people didn't return the products to the stores after they'd made the claim!
There were even people on here saying that this is what they were going to do!!!
- ddhytz on 04/02/2013 - 12:09
  
  Other companies usually ask for a sticker on the box. But WD did not.
  How do they check if the device has been returned to the store?
  - Snoop on 04/02/2013 - 13:06
    
    They've got a copy of your invoice… It has all the details they could ever need!!!
    (Store, Date, Invoice number, etc.)
    - quarrymaster on 04/02/2013 - 14:32
      
      But they won't have the docket of the returned item.
    - j1568 on 04/02/2013 - 14:47
      
      If the store is willing to check for them, they don't need the return docket. The stores will have details on whether an item has been returned based on the original invoice.
      
      Still waiting for WD to reply to my email sent last Thursday.
      
      Looks like they have gone quiet on this as no recent replies on their facebook as well.
    - jimbler on 04/02/2013 - 15:14
      
      I'd be surprised if they weren't on top of everything because they've been extremely efficient so far.
    - Snoop on 04/02/2013 - 15:27
      
      Sarcasm?
    - jimbler on 04/02/2013 - 15:35
      
      +1
      
      Indeed
    - czechboi on 08/02/2013 - 10:16
      
      Same here. Sent them two very polite emails in the last week and still nothing.
  - FarQ on 04/02/2013 - 21:08
    
    the dlink router cash back asks you to cut our the serial no: from the box and send it in…..
sonic2011 on 04/02/2013 - 17:42

This is the email that I got from Synnex…they're pretty fast to response my email than WD promo team.

Dear {name}

Thanks for your email!

Your concern has been escalated to WD. The WD team will contact you soon.
If any further question, feel free to contact Synnex again.

Synnex Marketing and Communications Division
- quarrymaster on 04/02/2013 - 18:51
  
  +2
  
  Excellent palm-off.
chir0nex on 05/02/2013 - 00:06

Still no word from them!
czechboi on 05/02/2013 - 09:17

Sent WD Promo team two emails in the last week and no reply as yet.
- j1568 on 05/02/2013 - 14:30
  
  Still haven't heard from them since last thursday. Doubt anyone will be getting their gift card soon even those who have received email stating that their entry was approved.
  
  I have been a WD supporter for years but not any longer as I will probably look at other brands going forward after this debacle.
jackofspade on 05/02/2013 - 14:31

+3

Dear ?,

WD is happy to inform you that you have won a $50 gift card.

The card will be sent in the next two weeks to the address that you nominated when entering the competition.

You'll be pleased to know the card is a debit card and can be used to buy anything where EFTPOS is accepted.

Thank you for entering the WD Christmas Redemption Promotion. We hope you're enjoying your new WD product.

If you have any enquiries, please email [email protected]

WD team.
- quarrymaster on 05/02/2013 - 14:32
  
  Got one as well. It's all happening.
- daniel46211 on 05/02/2013 - 14:32
  
  Jynx.
- lyra on 05/02/2013 - 14:39
  
  Ditto
- Snoop on 05/02/2013 - 14:44
  
  Yeah, likewise!!!
- GregFiona on 06/02/2013 - 20:04
  
  Same here ;)
daniel46211 on 05/02/2013 - 14:32

+2

Just got this email… Won? Really… I redeemed 4 units, but only received one of these emails - will update.

WD is happy to inform you that you have won a $50 gift card.

The card will be sent in the next two weeks to the address that you nominated when entering the competition.

You'll be pleased to know the card is a debit card and can be used to buy anything where EFTPOS is accepted.

Thank you for entering the WD Christmas Redemption Promotion. We hope you're enjoying your new WD product.

If you have any enquiries, please email [email protected]

WD team.
- Break on 05/02/2013 - 14:40
  
  Just received the same (automated) email in addition to the personal email received last week. progress…
- sonic2011 on 05/02/2013 - 15:18
  
  same here only got 1 supposed to be 3 gift card. will reply the email soon.
- kspec on 05/02/2013 - 15:43
  
  I redeem 5 units and only received one email as well!!!
  http://i48.tinypic.com/ame34k.jpg
  
  Grrrr
  - noz on 05/02/2013 - 17:39
    
    +3
    
    "Multiple entries permitted, subject to the following: (a) only one (1) entry and claim permitted per specified Eligible Product purchased during the Promotional Period; (b) each entry and claim must be submitted separately and in accordance with claim requirements; (c) a maximum of five (5) entries and claims per person throughout the Promotional Period; and (d) each entry submitted must be substantially unique."
    
    From the above it sounds as if you can buy 5 items, but they have to be 5 different types of items. So if you buy 2 or more of the "Live Streaming" devices, only 1 is eligible.. But if you purchase 1 of each type of different product, you could claim them all, up to 5 claims.
    That's how I read it to be anyway.
  - the.piemaker on 05/02/2013 - 18:06
    
    Ditto. Though, I did receive 5 separate confirmation emails when I redeemed them back in December.
    
    "Congratulations. You've won a $50 gift card. It's our gift to you.
    
    Hi Jane Doe,
    
    Thank you for your entry. Once your entry is verified, your gift card should be delivered within two weeks to the address you provided.
    
    Don't forget to share your success with your friends so they can win too!
    
    If you have any questions, please email us at [email protected]
    
    Plus! Your entry will also be considered for the Major Prize for the most creative entry, where you could win a $1,000 gift card.
    
    Good luck!"
    
    Sent them an email to double check as well but so far no response yet.
    - noz on 05/02/2013 - 21:39
      
      +1
      
      That's not surprising that you received 5 confirmations, because it was an automated system. As the text says "Once your entry is verified…".
      Now that the entries have been checked, they have been found to not match up with the conditions of entry.
    - blah-blah on 05/02/2013 - 22:17
      
      ah so true, pays to read fine print
      
      glad I don't have to email them for buying 2, just need to read OzB lol
jimbler on 05/02/2013 - 15:17

Everyone's a winner. Got mine as well. I wonder if anyone got rejected.
- kspec on 05/02/2013 - 15:44
  
  Read above.. Someone didnt get it
PainToad on 05/02/2013 - 15:49

Still haven't got mine. Sent a very cranky email yesterday.
- jimbler on 05/02/2013 - 18:12
  
  +2
  
  There may be a delay because you won the 10K prize?
snappy1234 on 05/02/2013 - 18:46

Got my email today….all good.
King Tightarse on 05/02/2013 - 18:56

1 out of 4 for us.

We bought 3 Live TVs and one MyBook live NAS so we used three names but they only announced that one of us had "won" a $50 card after previously saying all four entries were successful and would be receiving a $50 card.
Bargain at $50, didn't want them at $100.
Thing is, they have taken so freaking long and blown every deadline. We would have returned the other devices had we known. Will be looking at fair trading/ombudsman real hard if they fail to come through with the others.
The poor handling of this promotion really surprises me. I had every confidence in WD that this would be a painless no bull promotion because…. it came from WD. IE I had a positive impression about the trustworthiness of the brand. "Had", as in past tense.
Never expected to have to check up so many times, be bullshitted about fake deadlines, strung along so much.
Won't trust them so carelessly again.

This was posted 11 years 4 months 13 days ago, and might be an out-dated deal.

WDTV Live Free $50 Gift Card Promo (Valid with $99 Office Works WDTV Live)

Related Stores

closed Comments

Related Products

Top Deals

New Deals