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nbn FTTP or HFC & OptiComm FTTP 500/50 $65/Month, 750/50 $74/Month, 1000/100 $79/Month for 6 Months (New Customers) @ Superloop

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nbn FTTP or HFC & OptiComm FTTP 500/50 $65/Month, 750/50 $74/Month, 1000/100 $79/Month for 6 Months (New Customers) @ SuperloopAffiliate
Go to Deal
Cashback
Far Cough on 11/11/2025 - 22:00 superloop.com (5643 clicks)
Last edited 11/11/2025 - 22:55 by 2 other users
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Looks like the Black Friday Deals are out

Speed Promo Price Previous Deal
500/50 $65 for 6 months $69 for 6 months
750/50 $74 for 6 months $89 for 6 months
1000/100 $79 for 6 months $85 for 6 months

Time to say bye-bye to Arctel weirdness, and I'm going back to SL as a "new customer" aka new name, email and phone number and bank details.

Blah blah 30-day cancellation notice, if the service is good and the price is right, there's no need to cancel.

Returning customers, who have previously been with Superloop and already received a six (6) month discount promotion, will not be eligible for a new promotion for a period of twelve (12) months.

Credit Card Surcharge
A 1% surcharge applies to all payments by card. You can pay by Direct Debit from your bank to avoid this charge.

Cancelling Your Plan
You can cancel your plan at any time for free by giving us 30 days notice. This can be done by phone, email or live chat.

If you contact us via email to process a cancellation, for security reasons, we will contact you over the phone before processing your cancellation. If you are unable to contact us over the phone, please reach out to us on live chat for assistance.

Get $95 of your purchase back with our Superloop cashback offers, which ends in 2 hours, so you might be able to stack it if you're quick.

OptiComm FTTP plans.

Superloop nbn Critical Information Summary.

Superloop OptiComm Critical Information Summary.

Terms and Conditions.

Superloop Referrals

Referral: random (1027)

Referrer gets 10% off for 6 months.

This is part of Black Friday / Cyber Monday deals for 2025
Internet Black Friday Broadband FTTP HFC nbn Opticomm

Related Stores

Superloop
Superloop

Comments

Search through all the comments in this post.
  • Zeee on 11/11/2025 - 22:05
    +2

    Damn just signed up through econnex 1 month ago

    • sicaboy on 11/11/2025 - 22:49

      I just checked, and Econnex doesn’t have Superloop plans.

      • Zeee on 11/11/2025 - 23:14

        I signed up from econnex for superloop

  • darrendaawesome on 11/11/2025 - 22:05
    +2

    Had superloop 500/50 last time but I never had speed above 250mbps and their speed boost never seem to work.

    • Bretttick on 11/11/2025 - 23:27

      What router are you using?

      Were you on 5g band?

      • darrendaawesome on 11/11/2025 - 23:31
        +1

        Cant recall the TP-link router model and yes I was on 5ghz. I doubt the issue is with my router as I've never had this problem with Exetel or Tangerine. Im consistently getting 500mbps with Tangerine now.

        • netsurfer on 12/11/2025 - 01:34

          Exetel is owned by Superloop, so it is kinda strange you don't have the problem with Exetel.

        • DeToxin on 16/11/2025 - 21:42

          I'm just finishing up my superloop 1gig plan and got the advertised speed regularly if tested with a hardwire connection.

          If you're using wifi there's a good chance it's not day enough to saturate your connection

    • Freestyle on 12/11/2025 - 00:36

      thats not their issue, thats your router or cable, if you call them up they should help you.

      • zfind on 12/11/2025 - 01:04
        +2

        Obviously not Superloop but I’m on 500mbps with Arctel and after extensive testing my 250mbps speed is “normal”. It only gets above that early in the morning. It’s not always our equipment it can be just shit infrastructure / provider.

        • Freestyle on 12/11/2025 - 01:12
          +2

          If they promised you a speed in the contract they have to provide it to you, otherwise you can refer them to the ACCC or atleast tell them you are going to do so then you'll get better help

          I've also been with Superloop and had a limitation where their boost wasnt working, then I was told to test it without connecting to my router so I had a cable directly from the NBN box to my PC and then the speed was normal so I replaced the ethernet cable and then it got fixed

          Just my use-case tho, others probably different.

  • LolwutMikka on 11/11/2025 - 22:06
    +7

    Signed up last year for $69/12 months. Chances there'll be another BF 12 month offer? Would be nice to churn less frequently

    • Morien on 12/11/2025 - 03:04
      +1

      Chances of Superloop having a Blacker Friday deal? Probably nil. They haven’t had more than one concurrent black Friday offer before.

      Chances of another provider doing a 12 month offer? Absolutely possible, but entirely unexpected.

      • jaimex2 on 12/11/2025 - 16:18

        Hopefully Exetel do lol

        Ideally you just switch every 12 months and stay on the same network.

    • bdl on 12/11/2025 - 08:16

      Nice.

    • RaijnAU on 12/11/2025 - 09:51

      Same. I don't think I'll get another 12 month deal like that but hoping for some great cashback deals like Dodo had a few weeks ago on top of their 6 month promo.

  • shxhshzhz on 11/11/2025 - 22:06

    This or Dodo NBN500 $62.99 6 months?

    • sicaboy on 11/11/2025 - 22:50

      This

      • shxhshzhz on 11/11/2025 - 23:13
        +1

        Why?

        • Bretttick on 11/11/2025 - 23:28
          +2

          I'm on dodo get 510mb download wired connection.

          Around 420mb on wifi

        • netsurfer on 12/11/2025 - 01:39
          +1

          Dodo is owned by Vocus. I hope Vocus gives Dodo better treatment because with More and Tangerine (which basically resells Vocus), Vocus doesn't do the NBN churn right away, you generally have to wait till the next day. Vocus doesn't tell More / Tangerine when it is going to happen.

          Superloop, from experience, does the churn quite quickly. However, be aware of the 30-day cancellation notice. Customer reps may be able to help you to get that waived, especially if you are moving to Exetel (which is the same company). Superloop supports IPv6.

          Regardless of which one you pick, remember to opt out of CGNAT. TopCashback seems to have cashback offers for both of them.

    • frank100 on 12/11/2025 - 00:28
      +1

      But dodo seems to have huge problems with their ips most blocked in services such as chatgpt, Claude. Does not work it is blocked most of the time and need to use VPN.

    • cook99 on 12/11/2025 - 01:17
      +1

      This. I signed up to Dodo and have had 5 days or disconnections, dropouts and 5 hours of customer service hell. Trying to cancel for a refund currently, never again. Every other provider has been fine, not Dodo.

    • dufflover on 12/11/2025 - 05:59
      +1

      Purely our experience, had Origin Internet (HFC Superloop) and it very regularly had connection issues. Was on Dodo previously and churned back again, a lot fewer issues. Most if not all were base NBN issues.
      Enough Origin Internet issues to rethink about trying them again even being substantially cheaper than the rest during their half price 6m sale.

      This is Bayside Melb.

  • Lolitsjoel on 11/11/2025 - 22:10
    +7

    Damn, looks my last years Black Friday 1000 for $85/month is coming to an end finally

    • spirrowhack on 11/11/2025 - 22:31
      +1

      Me too. I went with the dodo 500.

    • Whatisthatvelvet on 12/11/2025 - 08:54

      Yep same. Churning away next week after giving my 30 days.

  • adamm12 on 11/11/2025 - 22:12
    +2

    It took me over 6 months and constant harrassment to get the cash from topcashback, didn't think it's their fault but Superloop's.

    • Far Cough on 11/11/2025 - 22:13
      +6

      yeah i dont bother with cashbacks tbh, never got anything unless i harrassed them

      • DriftSpectre on 11/11/2025 - 23:15

        I don't know about others but I have a dedicated browser just shopping with TopCashBack & ShopBack.

        For example, I use chrome for day to day but Firefox is my dedicated cashback app. I also always make sure I'm logged in to a website prior to beginning the cashback process.

        • Freestyle on 12/11/2025 - 00:37

          for Shopback and Cashrewards never needed that

          TopCashBack however, they never track anything, tried with app today instead of browser will see if its any different.

          Already tried on browser again with the Adidas deal last week and it never tracked as well lol

          • SimAus007 on 12/11/2025 - 06:24

            @Freestyle: I use TopCashback weekly, only using a browser (Edge) and I've never not had anything track. Works well in my experience.
            I also use Shopback, no issues with them either.

            • Big L on 12/11/2025 - 10:44

              @SimAus007: Genuine question: if they're not tracking, what's in it for them and the company offering the rebate?

              I thought it was all for the data and spending habits, hence why the banks are in on it.

              • SimAus007 on 12/11/2025 - 13:03

                @Big L: They want it to track, cash back company take their cut of sales commission from the retailer, and we get what's left after their cut has been taken.
                That's where they make their money.
                What banks are in on it? If you are talking about Cash Rewards, ANZ owned that but shut that down over a month ago now, and there is no bank that owns Top Cash Back or Shop Back.
                I think the usual reason sales don't track is down to user error.

                • Big L on 12/11/2025 - 15:00

                  @SimAus007: When I said tracking, I meant shopback or topcashback tracking the user and their spending habits, etc.

                  Westpac push shopback pretty hard on their app, it's not just for client engagement or rebates for them.

                  • SimAus007 on 12/11/2025 - 16:48

                    @Big L: Ah fair enough, not with any bank that pushes it, so I've never seen this.

            • Freestyle on 12/11/2025 - 13:35

              @SimAus007: yeah not sure, I obviously dont close all my tabs (too many i cant do this each time) I disable adblock but have other extensions running that could effect it

              But its topcashback specific, on the same browser never had any issues with the other two

      • Whatisthatvelvet on 12/11/2025 - 08:55

        Can't say I've ever had an issue. Everything has tracked and paid out fine for me.

  • cloudie9 on 11/11/2025 - 22:17

    What is defined as new customer? if I left them July, still counted as new customer?

    • lilviss on 11/11/2025 - 22:19

      Same question but I left last week

      I know abb etc is 6m

      • weirdcatalert on 11/11/2025 - 22:31
        +2

        new customer is 12m, from their t&c -"Returning customers, who have previously been with Superloop and already received a six (6) month discount promotion, will not be eligible for a new promotion for a period of twelve (12) months."

        • lilviss on 11/11/2025 - 22:32
          +4

          Fwohh
          Thats rough

        • ZJack on 12/11/2025 - 09:13

          Wonder if that’s 12 months from date of port away

    • MeesusEff on 11/11/2025 - 23:38

      Before last Black Friday, i was on Superloop, and wanted their BF deal, so i gave my notice and signed up under my husbands email. It worked but they took their revenge by starting the plan 3 weeks earlier than my chosen date so i wasted almost a whole month which was already paid for.

    • ltzJack on 12/11/2025 - 10:18

      T&Cs say 12 months, but I asked customer service and they said if you’ve been away for more than 6 months, you’re considered a new customer. From my own experience, I cancelled Superloop in March and rejoined in October (7 months later) using the same personal info and still got the new customer discount.

      To be safe though, I’d still suggest signing up with a different name, email, and bank account just in case.

      • A Chinese Meal on 13/11/2025 - 10:58

        I was with Superloop until late May this year before switching to Leaptel. Have just switched back to SL yesterday (so slightly under 6 months) and was still eligible for the new customer discount.

        If you've recently left Superloop, it's worth calling them and asking if you'd be considered a new customer. Their overseas customer service was surprisingly helpful when I called but I'm sure YMMV

  • punkel on 11/11/2025 - 22:23
    +5

    Prefer 500/50 Leaptel for $79.95 a month (12months)

    Previous BF SL deal was for 12 months

    • tenpercent on 11/11/2025 - 22:27
      +1

      Why do you prefer paying more for the same speeds? Just because you're locking in 12 months?

      • punkel on 11/11/2025 - 22:28
        +5

        Australian support v offshore

        Leaptel isn’t locked in

        • Far Cough on 11/11/2025 - 22:57
          -1

          ive never needed nbn support

          • mrkorrupt on 11/11/2025 - 23:40
            +16

            @Far Cough: ive never needed insurance until you do
            ive never needed a dash cam until they reversed into me
            ive never needed a job until I didnt have one
            ive never needed public transport until my car didnt work
            ive never needed health care until i got sick
            You will never need NBN support until you do then once your on the phone line listening to hold music then you need fast local support

            • sicaboy on 11/11/2025 - 23:52
              -1

              @mrkorrupt: Telstra's customer service is nice.

        • CatmanAintDead on 11/11/2025 - 23:36

          this isnt locked in either no?

    • Hinee on 12/11/2025 - 09:00
      +1

      Justifying your neg by saying you'd rather spend almost 20% more at a competitor is a wild take.

      • punkel on 12/11/2025 - 09:53
        +4

        Negged more so for the 30 day cancellation

  • noz on 11/11/2025 - 22:27
    +71

    30 day cancellation notice period should be outlawed by ACCC.

    • frank100 on 12/11/2025 - 00:30

      Yes somebody file a lawsuit
      Internet cannot be luxury but necessity and you cannot force anyone to stay with you

    • higherdestiny on 12/11/2025 - 06:11
      +9

      This.

      Superloop's 30 day cancellation notice requirement classifies as a dark pattern (forced continuity - see link below). This opens them to potential legal ramifications should it be proven that this practise results in financial loss or a breach of consumer rights for a customer. I'd suggest it regularly causes both.

      (https://www.qld.gov.au/law/laws-regulated-industries-and-acc…)

    • protecon on 12/11/2025 - 09:59
      +5

      "Thank you for writing to us about Superloop. We appreciate you reporting your matter to us. When we take action, it's to remedy market problems that cause widespread consumer or business detriment. We also act if these problems harm the competitive process. The information you have provided is helpful to that work.

      The ACCC isn't a complaint handling body so we can't resolve individual disputes. However, while I acknowledge that you are reporting broader concerns about the conduct of the business and have made a record of this, we can offer you information on next steps to assist you to resolve this dispute with your telecommunications provider."

      I reported them to the ACCC last year for this policy

    • sareth on 12/11/2025 - 12:36
      +1

      It's not enforceable anyway. Just block and/or chargeback if they try.

    • donman92 on 12/11/2025 - 15:47

      I managed to get a month free by submitting the 30 day cancel notice then cancelling it in the last minute and continuing their service under a cheaper deal. But still, (profanity) superloop for doing this.

    • welcomeUniverseWorld on 12/12/2025 - 08:41

      I find it helpful to cancel in advance. If I am going to stay with superloop for 6 months, I let them know pretty much 6 month in advance.
      Super loop customer service:
      Phone: 1800 578 737 (Everyday 8:30am - 10:00pm AEST)
      Live Chat: Via the chat bubble. I find the chat bubble helpful.

      This way I am never in the loop for that 30 days and always hunting for next churn

  • ce5himm on 11/11/2025 - 22:29
    +4

    am leaving SL because end of 12 months. can not wait to be a new customer to join another. any good deals/suggestion?

    • punkel on 12/11/2025 - 10:12
      +1

      500/50 with Leaptel - $79.95/month for 12 months

      • ce5himm on 12/11/2025 - 10:22

        That's on my top list. They are awesome too. Thanks

        • Kyogre89 on 12/11/2025 - 13:44

          Maybe wait a few days to see if they have a Black Friday deal

          • ce5himm on 12/11/2025 - 13:47
            +1

            @Kyogre89: Surely I will wait until the last minute to decide which one to go. Still a bit time till actual BF

  • Alee91 on 11/11/2025 - 22:36

    I ma paying 74 for 100/20 from last BF deal, no upgrade. Anyone got any retainer promo from SL?

    • Mr Buggles on 12/11/2025 - 09:19
      +1

      I got offered $80 for 500/50 for 6m to stay, gave 30d notice and am switching to Dodo for $63 and $100 cashback from Topcashback. The lack of interest in retaining existing customers by all NBN providers is just rude.

  • LaelapsUnleashed on 11/11/2025 - 22:40

    Amazing Find! Just signed up for 1000/100 and got the $95 cashback and $30 cashback from the Viofo dashcam. Thanks again

    • sicaboy on 11/11/2025 - 22:55

      what's $30 cashback from the Viofo dashcam?

  • deathjr on 11/11/2025 - 22:44
    +2

    Currently on superloop and paying 89pm for 1000/100. My previous offer was $79pm for 6 months.
    I hope leaptel has a good offer soon so I can swap over.

  • augernised on 11/11/2025 - 22:50

    My Superloop 6month offer is almost up from the last one they ran - just switched to Arctel yesterday who are running 500/50 for $65 a month also. Not affiliated, wouldn't even know where a referral code is even if I wanted to give it out, just did my research and sharing

    also doing 1000/100 for $80 if thats your flavour

    • zfind on 12/11/2025 - 01:07
      +2

      I’ve had terrible speeds on Arctel, half of advertised through most waking hours. Also OP is referring to Arctel weirdness, YMMV…

      • thirdeyechai on 12/11/2025 - 01:33

        I'm on Arctel 500Mbps download in Melbourne and thought my speeds were a bit average. But after doing some testing when connecting directly to my modem I was getting 520Mbps down. Only when connecting through my router was that number reduced to 380Mbps.

        This is my first time on this speed tier and my router is somewhat old so it might be a limiting factor. Obviously your situation might be completely different but just though I'd share my experience in case it helps.

        • zfind on 12/11/2025 - 12:35

          For sure helps give data points for future use!

          I tried all sort of combinations - found that my router had 100gbps LAN ports so got a new one. Tested it wired, wireless, across devices, heaps of settings. Along the way found out my AppleTV just doesn’t seem to be able to access more than 30mbps but that’s not Arctels fault, but in the end I did manage to get close to 500mbps wired but only early morning. I get congestion is a thing but when you’re practically only getting 250 for most of the usable hours to me it’s falsely advertised.

          • thirdeyechai on 12/11/2025 - 16:08

            @zfind: Yeah half the advertised speed definitely sucks 😔

      • augernised on 12/11/2025 - 16:52

        just ran a speedtest and got 510/47, 5pm sydney

        no issues with arctel so far

  • BargainsGrabber on 11/11/2025 - 22:54
    +2

    Thanks! Signed up before the cashback ends at midnight

    • Far Cough on 11/11/2025 - 22:57
      +1

      anytime brother xx

    • sicaboy on 11/11/2025 - 22:58

      Good call!

      • sicaboy on 11/11/2025 - 23:39

        I’m also having my cashback tracked.

    • sicaboy on 12/11/2025 - 00:57
      +1

      Guess what!! It's $110 now after it expires!

  • Sharesun on 11/11/2025 - 22:59

    Lost a billion. I just changed to it a week ago.

  • DriftSpectre on 11/11/2025 - 23:11
    -1

    Signed up after that amazing Telstra deal. TopCashBack tracked within 5 minutes.

    Thanks OP.

  • DeanCoin on 11/11/2025 - 23:23
    +1

    Pretty disappointing offer from Superloop, I feel that they went too aggressive in their September speed enhancements and this is a weak Black Friday special for Superloop a few $$ and the same 6 month term is hardly anything to jump up and down for even if they made it 12 months that would’ve been better. Superloop no longer can pride themselves on great support, check product reviews and sort by recent very awful feedback coming through.

  • narrowroad on 11/11/2025 - 23:23
    +3

    i just do not like superloop. 30 day notice period. i hate being locked in

    • zerog101 on 11/11/2025 - 23:26

      Do you just give 30days and after 30 days you sign up to another provider ? No extra costs right?

      • Oztx on 11/11/2025 - 23:38
        +2

        You have to give 30 days notice, and then they will call you to "confirm cancellation" and will try to persuade you to stay, so it's not enough that you do it electronically, you also have to spend 3-5 mins with customer service and keep saying "no thank you, i want to switch" everytime they come up with an "offer". It's annoying.

        • MeesusEff on 11/11/2025 - 23:40
          +2

          I submitted my cancellation request on the AI chat. 1st time on the 5th, then when i followed up on 8th,it said nothing noted on my account, so i did it again. And just got the email saying my cancellation date is the 5th. Good i dont have to talk to them

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