FREEMONTH
Black Friday Sale
First Month Free on all Buddy Telco NBN plans.
Obviously full price end of month but just leave if you want.
A ‘new customer’ is defined as an individual who has not had an active broadband service with Buddy Telco in the last six months or hasn’t been an authorised contact, residing at the same address as the primary contact, on an active broadband service with Buddy Telco in the last six months.
Buddy Telco is using the Aussie BB network to provide nbn.
IPv4 with CG-NAT and a static IPv6 /48 block.
CG-NAT works fine for most users. CG-NAT can break remote access to some home security cameras, some home automation products, home server such as a Plex server and NAS or if you want to host online P2P games. If your home security cameras and automation products use a cloud server you will not be affected by CG-NAT.
Static IP for IPv4 can be added for an extra $5/month and this turns off CG-NAT. You can do this from the Buddy Telco portal.
Buddy Telco are using a chatbot and live chat support.
Our Perth-based live chat team is available Monday to Friday, 11am-7pm (AEST). If you need help outside of these hours, our customer service chatbot offers a range of self-serve options.
Does Buddy Telco have a cancellation fee or notice period?
No - Buddy Telco does not charge any cancellation fees nor require any minimum notice period to close your service. While we would be sad to see you go, we understand that life happens and we want to make the process of closing your service as simple as the rest of the Buddy Telco experience. If you cancel your service mid-cycle, we will only charge you for the days you are connected. You can cancel your service in the Buddy Telco app.
Excellent, I’ll give this a go before I goto SL at the end of the month.