Dell 32 Plus 4K QD-OLED Monitor - S3225QC
https://www.dell.com/en-au/outlet/refurbished-dell-32-plus-4…
Insufficient quantity item removed from title — Mod
Still comes with 3 year burn in warranty so I probably won’t be too worried
not a deal.
with edu pricing the S3225qc is $763.83 brand new, $24 more only.
My one has the not rare issue of the screen not turning on/NO OSD but is detectable, this monitor should have been recalled. From what I have read people go through replacements and the issue pops up within a couple of months. Also read there is an updated version that started being produced in October that fixes this issue.
There was a recall last month. These refurbs are probably recalled units with some fix applied.
I must of fell through the cracks haha will start the returns process when this year quietens down.
Update.
Well the Dell support officer I am talking to at the moment is doing default troubleshooting. So I definitely don't feel like they are treating this like a recall.
@unhinged: Oh no, I just noticed your comment, sorry for being so late. Yeah, Dell Support are kinda useless in this regard, so I suggest contacting Rabiatul.Adawiyah@dell.com whose e-mail signature is from "Global FQM Execution | Global Customer Delivery, Dell Technologies | ISG Remote and Field Support Services". I received notification of the recall directly from that individual, so I tried verifying if it was a scam. I tried searching on the Dell website about a recall - nothing. I then asked about it via the Dell online chat support who basically told me to reply to the e-mail I received, haha!
This is the text from the e-mail I received. Best of luck!
Customer Advisory Regarding Alienware AW2725Q monitor – no display
(Dell Technologies Internal Reference ID – Dell Technologies ET005287)
This Customer Advisory is to inform you of an issue involving Alienware AW2725Q monitors which may encounter a no display issue. Dell Technologies is recommending immediate proactive replacement of the monitor(s) to maintain optimal performance and to avoid experiencing this issue.
Although you may not have encountered the issue described in this Customer Advisory, Dell Technologies strongly recommends that you respond to this advisory as soon as possible.
Implementation Procedure
Service Tag(s): [*******]
In order to arrange for replacement, we will need, by Service Tag:
![[Refurb] Alienware AW2725Q 27" 4K 240Hz OLED Monitor $749 Delivered @ Dell Outlet](https://files.ozbargain.com.au/n/86/938186.jpg?h=8d5387c0)
Customer Company Name/Team Name (if applicable)
Contact Name
Phone Number
Email address
Shipping address, including postal code
Once you provide Dell Technologies with this information, we will assign a project manager to arrange for the replacement monitor(s) to be shipped to you. After you replace the identified monitor(s), we ask that you return the original monitor(s) to us using the instructions provided inside the replacement packaging or as advised by your assigned Project Manager.
Please Note: Be sure and keep the original cables and cords to utilize with your new monitor shipment.
Please Note: Participation in this proactive offering requires original parts returned to Dell Technologies, unless otherwise indicated. For parts only shipments, if a return is required, you will receive a return shipping label with your replacement parts or you will receive information, regarding arrangement with instruction for return, by an assigned Dell project manager. See terms for keep your hard drive or keep your component opportunities as relevant.
Recommendation and Further Assistance
If you decide to take no action at this time, please be advised that this product may encounter a no display issue. As always, we continue to stand behind the warranty and service contracts applicable to your products. Impacted monitor(s) can be replaced through the standard support process during the applicable support or warranty period. As a reminder, Dell recommends that you regularly back up your data as part of prudent computing practices and maintain system performance and security.
If you need assistance or have any other questions, please contact Dell Technologies Tech Support. Dell Technologies provides several online and telephone-based support and services options. Availability varies by country and product, and some services may not be available in your area. To contact Dell Technologies for sales, technical support, or customer service issues please visit:
https://www.dell.com/support
Select the contact method that best suits your needs
Please reference LKB000349186 regarding this notice
Dell Technologies appreciates your business. We are constantly working to help customers better protect their most important asset: their business data.
I have just returned one from a crackling and buzzing sound at the rear, noticeable in a quiet home office set up from arms length away from the monitor. Not sure if it's related to this issue.
@muzeeb - hello my friend
Weak refurb pricing considering the AW2725Q is $100 more for brand new