Since the F1 season is done, I have been planning to cancel Kayo and grab a retention offer.
This shows up basically as the final screen once you cancel: https://imgur.com/a/I3pj3xl
I got $20 off for 5 months. I did check a few days ago (before the last F1 race) and was offered $20 off for 3 months. So it does vary even on the same account.
Possibly targeted.



I was offered $20 off for 3 months when I cancelled and declined as I have $20 off for 6 months thru commbank.