nbn FTTP or HFC 750/50Mbps $87/Month with a Static IPv4 (New and Existing Customers) @ Carbon Comms

1790

🔥 Carbon Comms NBN 750/50Mbps – NOW $87/month 🔥

Unlimited Data • Static IPv4 • NO CGNAT
We’ve dropped pricing on our popular NBN 750/50Mbps plan – ideal for power users, WFH, gamers, and busy households that want speed and proper networking features.

✅ Plan Details

  • Speed: NBN 750/50Mbps
  • Price: $87 per month
  • Data: Unlimited
  • IP Address: Static IPv4 included
  • CGNAT: ❌ None
  • Contract: No lock-in
  • Connection: IPoE (no PPPoE)

💡 Why Carbon Comms?

Static IP included as standard (most ISPs charge extra)
No CGNAT – perfect for gaming, VPNs, Plex, cameras & remote access
Aussie-based support
Simple, honest pricing

📍 Availability

NBN FTTP / HFC (subject to address eligibility)

🔧 Hardware

BYO modem/router supported
Pre-configured routers available if required

🌐 Sign Up / Check Availability
👉 https://www.carboncomms.com.au

ALL EXISTING CUSTOMERS WILL ALSO GET THIS NEW PRICE!!

You can’t go wrong with Carbon Comms.
Questions? Happy to help in the comments 👇

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Comments

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  • +2

    Pricing on your plans look great, any feedback from anyone else? Im on leaptel and the promo is up and they wont budge…

    • +1

      This will be our everyday price :)

      • Cool! Can you guarantee this price for x amount of time…?

        • +15

          Until 30th June. After that remains to be seen since nbn change the wholesale pricing 1st July.

          • +5

            @Twix: @Twix I didn't even know that lol

            • +2

              @carboncomms: nbn 750/50 3-year wholesale pricing. The final wholesale pricing may change. It is up to the ISP if they increase retail pricing or keep pricing the same.

              FY26 FY27 FY28
              $63.93/month $66.80/month $70.14/month
    • +7

      Joined several months ago on the 500/50 plan. Looks like one of the cheaper ongoing price with no CGNAT. Couldn't be bothered changing plans around every few months to save like $10-15/month.

      When I first ported over, it didn't work straight away. Called their customer support number and only took like a minute of explaining the situation, the guy said my router likely had PPPoE enabled and to turn it off. Been working great since then.

      • its not just saving $10-15, most of the time saving over $20 on top of getting cashback

        I got around $150 cashback in 2025 alone.

        Switching is also just a 5-10 min phone call or just chat to them via their portal.

        • Some would just preder to pay the lazy tax it seems

          • @Bullion78: That's a bit rough. Many do the quick math, and it's not worth constantly returning to such a trivial task.

          • @Bullion78: Feels like some people are just running PR for this company and hating on any comment that doesnt agree its a good deal lol, look now there's even a Superloop post up.

            and the guy saying 'many do quick math' is funny, For 30 minutes per 6 months if you can save and get cashbacks of over $100, thats more than worth it, its not even a debate

    • +13

      Carbon Comms routes all your traffic to Sydney and you can get higher latency. IPv4 only and IPv6 is not available.

      Good deal for those in NSW or if the above doesn't matter to you.

      • What's the real world implication of this for someone in Geelong and who doesn't game online except for the odd session on Switch?

        • +3

          The extra latency won’t mean much in that case, gaming is the main affected thing

          • +11

            @TheFreaK: Most Australian gaming servers are in Sydney, and most international routing goes through Sydney anyway, so it's unlikely to make any noticeable difference for gaming.

            • @FluxThePirate: thats what i thought, Ping is 50ms in perth, what would change, if i used a local perth product, maybe ping is 45ms, its still crap and people that are pros move locations to get 1Ms. its not possible here

              • @PerthMan96: As someone who plays on single digit ping in Syd, coming across people from WA (in COD at last) is a PITA - their lagginess makes them almost impossible to kill (they sponge bullets, if the bullets even decide to register on them properly).

                Other games may not have this problem, so they may benefit from moving closer to the servers.

              • +1

                @PerthMan96: So for regular users for streaming and general IT uses, would 50ms be sufficient for Perth users?

                • @bobwokeup: Absolutely fine! 50ms is more than fine, it would be imperceptible.

                  Even for gaming, it's absolutely fine except for very "sweaty" multiplayer shooters.

      • +1

        thanks for mentioning this Twix, very helpful

        • +2

          Carbon Comms should have PoPs in other states and IPv6 mid-later this year however that's to be announced.

      • I'm currently in North QLD and Superloop route me through Sydney.

    • Joined in Dec. (250/100) speeds and uptime is fine
      In Sydney

    • +8

      I just found this deal and activated my service in my home. Here is my exp:

      1. They are using swoop/ABB backbone. The experience is similar.
      2. I think the don't have too many customer yet, if they have any issue, they will just give you a call.
      3. Only IPv4 is provided, no IPv6.
      4. I am a Chinese user, will often access Chinese sites. The routing to Mainland China is going to US first then to China. For people who heavily access to mainland China, I would recommend Superloop (and other telcos such as ABB, Buddy who are using ABB backbones providing the same routing and performance, so if you need to access Chinese websites quite often, they are not the best options).
      5. The price is very cheap and reasonable.
      • Thanks for the insights. Would you recommend Superloop?

        • If you need to access Mandarin websites very often, then go Superloop. The speed during busy time could reach 700/300 on a 1000/400 plan. Otherwise if you just need to access the US and Aussie websites, gaming, streaming, this plan fits you perfectly.

          • @pycckuujedi: Thanks for you insights. My wife is a Chinese user (accesses various clothes auction streams regularly).

            I just moved from Superloop to Leaptel based on advice from a year or so ago that Leaptel would be good for users who need access to mainland China.

            Was actually hoping to move to Carbon Comms after my 12 months with Leaptel is up so I wouldn't have to do the annual churn to keep internet costs down but might reconsider now.

            Sounds like I might be churning back and forth between Superloop and Leaptel every black friday sale - lol

            Do you recommend any other ISP good for Chinese users?

            • +1

              @Mugsy: Yes I can confirm Leaptel is great for mainland China. Same as Superloop. I do wonder about Exetel and Carbon comms on that regard.

              • @neonlight: Yeah, I would have thought that Exetel would have had good connections to mainland China given they're owned by Superloop… but my wife use to complain about the poor streaming quality of the live clothes auctions she looks at when we were using Exetel.

                TBH, I always thought it must have been the quality of the streaming services the auctioneers used and or my wife having too high a standard.

                I'll see how things go under Leaptel. I won't tell her that the service is meant to be good for mainland China. If she still complains, I'll just join Carbon Comms after my 12 months with Leaptel is up as there's likely no difference - lol

      • Hi, what type of connection are you using?

        I’m currently on HFC, which I don’t really have a choice about. I previously tried Aussie Broadband, but experienced frequent dropouts. I’m now with Superloop, which has been better overall, but I’m still seeing regular dropouts. From what I understand, this is fairly unavoidable with HFC connections, although the frequency can vary between providers.

        I’m also a Chinese user and regularly visit Chinese websites. My family mainly uses the internet for streaming dramas and movies.

        With your provider, how often do you experience dropouts?

        Thanks for sharing your experience.

        • If it is a physical drop outs, like you can't ping 8.8.8.8 on your computer, then no telco can help with that. However when I was living in QLD, we experienced this as well, it comes out the connection between the NBN box and the conduit is rusted therefore it is easy to be interfered. If that's the case, better to reach out to your telco and book an NBN technician to check the cables and connectors/cables. And if you need to visit Chinese websites, don't go ABB. ABB can do 700/300 during the idle time but during the busy time like 9PM, it can drop to 400/0.5 download and upload, with 20% packets dropping which is unusable. Superloop in the other hand can go 700/250 during busy time and 13% packets dropping, which is not good but acceptable.

          • @pycckuujedi: It more like drop out from NBN side or ISP.
            I get excellent speeds with both providers. ABB is slightly better, but the difference is minimal.
            The main issue is that with ABB I experience far more dropouts, and it genuinely affects my work.

            I’m on a 1000/100 plan, but the deal has expired. ABB is now more expensive and still has more dropouts, so I’m unsure what the next best option is. I don’t think calling Superloop’s retention team would get me a better deal either.

            I’ve contacted NBN multiple times. Both ABB and Superloop worked with me to collect evidence, including tracking the number of dropouts over specific periods. Unfortunately, NBN rejected the case every time. Their response was always that when they ran their tests, there were no dropouts. I appealed for over six months, but each appeal was rejected, so I’ve essentially given up.

            Do you also use HFC? If so, do you experience frequent dropouts as well?

            At home I use a mesh Wi-Fi system. Upstairs (Level 1) the Wi-Fi speed is excellent, but downstairs—only a short distance away—it drops to around 200–300 Mbps. I use an iPhone with Wi-Fi calling, and every time there’s a dropout, my calls get disconnected. Some of these calls are important, and sometimes I miss incoming calls and can’t call the number back.

            My mobile service is with Telstra, which should be the best available, but despite that… it’s honestly becoming very frustrating.

            • @nng526: @nng526, I've been on HFC for 20+ years at 4 locations. The method they use to spilt the connection, water and the old cabling is mostly why some places like yours get it. In my most recent place, I noticed that we started to get frequent drop outs. Long story short, it took a bit of a group effort (by posting on the local community page, explaining they needed to put in a ticket every time there was an issue) to get it all fixed up. I must say, I was with ABB then Telstra, I am not really sure who got it fixed and it also could have just been because of all the tickets locally logged. It was pretty much half our suburb that had issues. It took over 6 months but, in the past 2 years there has been no unscheduled dropouts….

              I am pretty sure yours will be a similar issue with the network itself (NBN) being at fault. I did speak with the tech who identified the issue and ended up being a combination of some of the wiring but mainly that the amplifier (or what ever it is called) needed to be replaced.

              • @Spaldo: I just can not convenience NBN people come to pay me a bloody visit. they been collecting dada over month, and the indeed, ABB help instructed me to download software and using their own modem, and submit those evidence to NBN, but they still reject the request, i donno what to do to fix this problem, it is really doing my headin, such as when my my family video streaming, or i am on Teams meeting, or when kids doing online class. It just so incovenient….

              • @Spaldo: so I should contact NBN or my current ISP to be start with?
                Please shine me some light, how did you make those people come and examine? I am all ears, ta.

                • +1

                  @nng526: It will need to go via your ISP.
                  Suggestion, port to Launtel for a month, their CS is excellent. If issue still exists, their CS do a great job troubleshooting.
                  If the issue NBN line, chances are nothing they can do directly BUT they can log issues with NBNco and follow-up, unlike other ISPs.

                  You noted that you were in Strata property. Are neighbours having same issues?
                  Other: When you are having drop outs, try call ISP right then so they can run line test immediately while issue is occuring.

            • @nng526: If you are using FTTP, it should never drop unless there is a maintenance or a major fault. I am using FTTP but I was using HFC which exactly having the same issue. And yes it is something with NBN not the telco. However the telco still need to find an NBN technician to do the troubleshooting. If you live in a house, it is better to see if you are eligible for FTTP upgrade.

              • @pycckuujedi: My last place was Fttn then Fttp, everything was honkydory, until my current place, initially they dont even have NBN, i live in strata place, I waited more than 6 month finally the only type I got is HFC, and i checked price to upgrade to FTTP, it will cost me 23k, too expensive to upgrade these days.

          • @pycckuujedi: Curious, where are you getting these packet drop stats? if it's during a speedtest, could your router be configured to drop packets ? I know some QoS can drop packets instead of requeuing .

            • @johnnytran: The packets dropped somewhere between China and the US. My router and Aussie ISPs usually have no QOS with the packets from the US. The ICMP packets from my router to China always showing in the US server end from tcpdump, however can easily being dropped from the US to China. The reply back from China to the US and the US to Australia has no issue. This behavior highly depends on the bandwidth purchased by the US ISPs, for example, if an US ISP purchased premium quality bandwidth such as CN2 GIA from China Unicom or AS9929 from China Unicom, that shouldn't happen, otherwise if they just purchased some really crowded bandwidth such as CN163, then the stability gonna to be really terrible. There are several reasons that the traffic doesn't routed directly to China:
              1. China Telecom stopped running their business since 2021 or 2022. Before some ISPs can purchase CN2 bandwidth directly from China Telecom but now that is no longer possible.
              2. China Unicom does provide AS9929, however it is pricy and mostly of the telcos does not optimize specifically for Chinese users, so they don't do AS9929 directly access.
              3. China Mobile is the cheapest one and mostly telcos selected to route to China Mobile(CM) directly via CMI (China Mobile International). However China Mobile has a poor connection within China Mainland. Mostly services running in China Mainland are hosted in CU(China Unicom) and CT(China Telecom). Force all traffic routed via CMI may not have the best results. Superloop did that a while ago (since they taken over MyRepublic), the latency was good like 170ms-ish, but the packets dropping between CM to CT/CU is really bad.
              4. Routed via HongKong is another option, however the bandwidth between HongKong and Mainland China is way too expensive. OCCOM is doing that but their HongKong routing is overloaded easily as their business expanded.
              5. The best way is to route CT, CU via AS9929 (CU premium bandwidth, cheaper than CN2 of CT but faster than CMI of CM), and route CM via CMI. However I didn't see any telco doing that so far.

              • @pycckuujedi: Are you just looking at ICMP? Some hops could be configured to down prioritise/drop ICMP when underload which could be the case here. And then you have some hops which won't respond to ICMP at all (e.g. some game servers). If it's not affecting your service at all i think it's okay as packets dropped at one hop will be retransmitted, as long as there's no loss at the final destination you're good? (it's been many years since i studied networking)

                In one of the games i play, i don't recall being connected to a server within China specifically but i have been connected to Hong Kong and around other parts of Asia. Leaptel had the lowest ping there, if you haven't tried them yet i'd recommend.

                • @johnnytran: Not just ICMP, I used TCPPing, or even VPN tunneled ping to connect to China. For some games, they are very sensitive to latency and packets dropping, so they used expensive BGP servers, which means all 3 major ISPs are connected to the same server. BGP protocol will determine how to route to and from the targets. In this scenario, even if China Mobile is likely to be the primary link as it has the best latency. However that's not the case for mostly Chinese users, as China Mobile only has a small market share and it is very expensive for the traffic routed between different ISPs in China. If the servers hosting APPs and videos only have China Telecom or China Unicom servers, or some P2P applications such as WeChat video calls, then that's a problem.

      • Silly question.. how do you find out the routing details going from where you are to chinese website? Curious to find out how my current provider routes to china.

    • +2

      I have been with them for a few months, and I have had 0 issues with the service.

      One time I asked them to price match a black friday deal with Superloop and they did it. Got called up by one of their local guys to sort out the details.

      I'm on the 500/50 plan and did a speedtest on ethernet:

      Hosted by GigaComm Pty Ltd (Sydney) [1162.44 km]: 22.072 ms
      Testing download speed……………………………………………………………………..
      Download: 441.41 Mbit/s
      Testing upload speed…………………………………………………………………………………………
      Upload: 41.10 Mbit/s

      • Just asked George at CC if he could price match the 1000/100 to Superloop for $90 ($85 + $5 Static IP) and he said no :(

  • I'm currently with Leaptel on a 500/50 plan. Considering jumping ship to this. I'm a bit unclear as to whether Leaptel want/need 30 days notice? Any experience?

    • +4

      No 30 day notice required in my experience

  • +1

    do you offer ipv6

    • +4

      IPv4 only.

  • +5

    Does Carbon have a POP in each state, or only in Sydney still? Could be an important factor for those wanting good latency for gaming from outside NSW. That's what swayed me towards Neptune, rather than Carbon.

    • +4

      Carbon Comms has a Sydney PoP.

      Neptune has a PoP in VIC, NSW, QLD, SA and WA.

  • +1

    Any plans for a POP in Melbourne?

    • +4

      Within the next 9 months will be Layer 3 with ABB

      • For everywhere, not just Melbourne? Is that then the equivalent of having local POP's?

        • All States

          • +1

            @carboncomms: Including Tasmania? being an island state makes things difficult for them.

      • Is there a mailing list or something to be alerted when this happens? That would get me on board with switching

        • +3

          I will more then likely create a post for all again when it's ready

      • Is there a Perth PoP? If not, I am not interested. If there is, I'm very interested.

        • Not yet.

          • @Twix: Coming soon™?

            If there is no Melbourne PoP, I doubt Perth is in the planning.
            This RSP is dead to me.

  • Hi OP, I'm currently with another NBN co. with no locking contract, what should I do to switch to your plan?

    • Just follow the sign up form process online

      • OK. Should I contact the old co to cancel the NBN?

        • +3

          Signup to Carbon first. Your old ISP should send you a cancellation email. If not, call your old ISP after Carbon is online.

        • +4

          Depends on your current ISP and their cancellation terms, as some require notice.

        • I recommed to always let your ISP know in advance. Their accounts systems don't always link live and in turn can bill even when no longer connected to them. Saves the hassle of chasing a refund.

  • 1000/100 for $99 but 250/100 for $105. Any catch?

    • @seriousquokka no catch but we can business 250/100 at $85 with Bronze eSLA

      • What's the difference between business and non-business, except that business gets an SLA and is somehow cheaper?

        Would love to sign up to 1000/400 for $125, do I just need an ABN?

        • @freefall101 no ABN required. it's the eSLA only difference

          • @carboncomms: Since eSLA plans are cheaper, is there any advantage to having the non-eSLA plan?

  • -6

    Cheaper deals available if you don't mind churning when the special discount is over:

    $78.90 for 12 months with Kogan
    $79.99 for 12 months with Dodo
    $79.99 for 6 months with TPG

    https://www.whistleout.com.au/Broadband/National-Broadband-N…

    • +5

      Carbon and Neptune have a static IP and no honeymoon periods. ~$7 per month extra for static IPv4 and local service is worth it for many of us…

    • +3

      not even close to comparable!

    • How about Exetel at $80 a month and it’s permanent price and every person you refer gets you permanent $1 a month off ? I’ve referred 8 now so my monthly bill is $72 a month. 500/50 plan on HFC.

      • +1

        CGNAT and no way to get rid of it :( unless something has changed

      • Keep in mind that Exetel require 30 days notice to leave them (or churn) & they will charge you for the month if you leave/churn early.

  • Does Superloop require notice before I change provider?

    Can I just input day before end of my current payment date so it changes over before new billing cycle?

    • @kev98 on the end of the form you can select the start date. Would recommend at least 1 day before.

    • +6

      30 days for Superloop however you can challenge it and Superloop should wave it. Read this comment.

    • +5

      Superloop will try to charge you for a month of termination. I've heard of folks fighting it and winning based on the laws around being unable to continue to deliver the service during the final month after churning (see Whirlpool forums), YMMV. (edit: Beat me to it, Twix :-))

      • +1

        I’ve called superloop twice and on both occasions they waived it with no questions asked.

    • When I churned from superloop to leaptel, I put in the start date 1 month in advance.

      Then sent a message through the online chat at night about wanting to cancel in 1 months time.

      Got a call almost immediately, and confirmed to cancel Superloop. IMO my experience was pretty good. Ymmv

      Edit: I got pro-rated as well (leaptel start date overlapped a little), and did not get charged for next month by superloop. Again, ymmv.

    • Yeah superloop is awful for this

  • +6

    Newsletter
    A short sentence describing what someone will receive by subscribing

    Please update the website properly, especially when its live and in production.

    • @ScoutOP what do you mean sorry?

      • +2

        Please check your newsletter section in the website

  • +18

    I'm upvoting purely for offering the deal to existing customers.

    Any ISP who only offers it to new customers certainly doesn't deserve loyalty.

    • +9

      @Nukkels we will always offer existing customers and new customers the same rate.

  • whats their stance on torrenting? do you guys fold under pressure, sorry to ask its just a smaller company so id like to know

    • +1

      @Roe Jogan honestly i haven't heard anyone have any troubles

    • Is that even a thing, any more? 1% of 1%… and those users have NO clue what they're doing, deserve the heat they get. A cheap education.

  • How much do you charge for the new development fee? I know its a charge from nbn, but ive just moved into a new rental where neither the landlord nor the previous tenant (of FIVE years), bothered to set nbn up, and I've been quoted from $250 to $300 for this one off fee.

    • +1

      nbn charges $300. Who said it's $250?

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