Uber eats deal for stocking up at Coles unlimited uses, spend $40 and save $20 per order plus delivery fees and service fees. Could be targeted but it's showing up on all of my accounts.
Save $20 When You Order $40 or More (Excluding Promotions & Alcohol) @ Coles via Uber Eats
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Lim1letter2shor on 10/01/2026 - 16:32 files.ozbargain.com.au (1874 clicks)
Last edited 10/01/2026 - 16:39 by 1 other user
Last edited 10/01/2026 - 16:39 by 1 other user
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Yeah it's great I've ordered 5 times already for my non perishable items aha
but you’re paying delivery and service fees which are around $10 and then on top there’s markups on each item
Not with a free trial to uber one
@im1letter2shor: Yes you are. There's still about 6 bucks of fees on my local.
Edit: just checked, the 6.99 delivery fee was comped. The 4.96 service fee was very much not comped.
Delivery free with Uber One, service fee for my orders has only been ~$3 (using scheduled order). Markups for many items are only ~10%, and some items I've ordered have even been cheaper than in-store. Can also pay with discounted Uber Eats gift cards.
@MiscOzB: Yeah there are many discounts (mainly 20% off) which make some cheaper than in store and some of those never go on sale at coles. So if you only order $40 worth of discounted items even with the fee you're getting a minimum of 35% off
@Big-Deal: @MiscOzB @Big-Deal That's only the case if they ultimately charge you the discounted prices.
That's not what they did to me yesterday. They scammed me for full price on the discounted items in my cart (that are still discounted when you look them up on the ubereats coles web site today), and I've got the invoice showing the full prices to prove they did this. And now uber claims they're not the price-setter, that's Coles, and Coles is claiming "take it up with uber" who just points me back to Coles.
@AnotherBargainHunter: Yeah uber is the worst company in the world whe it comes to that, coles has nothing to do with it. Wondering how it happened though, did you schedule an order and prices had changed (should still be charged original order price) or were there any replacements (charged at the replacement price at the time of shop in store)? Only way of proof is screenshotting order details right after placing order because they only send official receipt after order is delivered
@Big-Deal: The prices right now are the same as they were when I ordered.
There's no way if asked to pull pricing logs that they can prove otherwise.
I did not schedule the order, it was an immediate delivery.
One item was missing from my order and I discovered the overcharge when I went to the receipt. The missing item was removed but EVERY OTHER ITEM was charged at full price, not the discounted price at which it was advertised when I ordered and still is advertised today.
I raised to the ACCC that the problem may be related to their system failing to correctly apply discounts when recalculating an order if they need to change it due to an ordered item being out of stock.
@AnotherBargainHunter: FWIW I’ve previously ordered from Coles via uber and had this exact issue. Was a couple months ago - good to know they’ve done nothing to fix the issue. Don’t think I had any substitutions in the order.
@AnotherBargainHunter: I had to delete my Uber account after I unsubscribed to Uber one and they still charged me for the month.
Pls spare your deliver bois and girls today. It’s soaking hot 🔥
You know this doesn't necessarily sound like a bowling joke right?
How will they afford to pay for air conditioning if you deny them work?
I worked today and it was super hot. The AC in my car needs a regas, so it blows hot air.
Oh well it was good
must be targeted i am not seeing it on my account
None for me. Probably because I’ve already had it last month.
My offer didnt even have minimum spending
Found this coupon code
cba206j4xpka
Worked for me
Only 2 uses tho. But works on all grocery orders.
Legend!
Thanks Legend, worked for me
“Already been redeemed” - maybe from CommBank offer - I used it last month 😂
thanks, it worked for me will use tomorrow!
Thank you!
Thank you!
Thanks legend.
Only worthwhile on the 20-30% off items to make it cheaper than going into the store. But after putting through a few $20 off $40 orders noticed that the list of items 20-30% is getting reduced. Mostly the big ticket items like meat have been taken off.
No it is up and down varies by week or so I think
to make it even worse they marked up the meat. last week I got grass fed scotch fillets for $11ish with a 30% discount, and now the same steak is about $23 lol. Uber is a sh#* show without discounts.
can't buy coles from doordash anymore
One tip on these flat $ discounts is that you can contact the delivery driver and ask (nicely) for them to refund an item. This makes it so that you still get the whole $20 off but reduces the amount you spend out of pocket by the item price. For example, if your cost after discount ends up being $25 after fees and you get a $10 item refunded you only pay $15 for the rest of the order.
I mean there is an option to opt for a refund for out of stock items before driver shops. Don't need to contact driver its automatic
I think they mean deliberately refund an item and pretend it's out of stock
In the past, when this happened, the discount actually got removed when the order total fell below the discounted minimum spend.
Happened to me a few months ago too. 1dontknow is wrong here and giving bad advice. Username checks out
Can't speak to what happened with your order but here's proof ordered today. I've done this 10+ times never have the discount invalidated. Paid $4 for milk, avocados, black beans, yoghurt and bread, delivered.
@1d0ntkn0w: If an item is not in stock it should refund the discounted amount not the full amount. It sounds weird to get the driver to lie that something isn't in stock. Ubereats must have not set up their system properly yet as previously doordash refunded the discounted amount.
@wisb0: No they actually do refund the full amount. ie disregarding the coupon and also any discounted price you paid. For eg if you got a $10 item which was dicounted to $8 you'll get $10 refunded. It gets a bit complicated if the total goes below 0 though
@wisb0: I get your sentiment. I don't pressure the drivers to lie per say. I just ask politely if they can refund one of the items. If yes, that's great otherwise I only do it with items that I would be happy to get regardless. Uber eats don't have their calculation of discount refunds correct specifically for fixed dollar discounts. For offers that give a percentage off with a min spend this does not work.
@wisb0: Plus from my understanding of the driver pay structure, they don't make less money. The only one who suffers is Uber and I'm not sheding any tears for them.
@1d0ntkn0w: Happened to me this morning. Ordered 11x units and only 2x units were available. Was charged full price for the 2x units. Currently disputing with support. Any tips appreciated
@swagneto: The order total definitely shouldn't be $4, Uber estimates are off and didn't include the discounts. Just ask support to adjust your estimated total cause of oos units
@wisb0: I was told I would be charged $28.20 for 11x units when I hit the "pay now" button, which is significantly less unit price than what I was actually charged ($13.40 for 2x units). I am not fighting this via support and they are either not understanding or not willing to rectify it to the correct price (which would be ~$5.13 or 2x $2.56)
@swagneto: Sad to hear I'm not the only person dealing with overcharge BS with ubereats Coles @swagneto
An item I ordered wasn't available. What seems to have happened is that all the other items (the available different ones) got upped to full price. I don't know if the two are related, for example did the repricing happen only because they had to adjust the order due to missing items? On your order, did you get other discounted different items at the correct prices, or were those overcharged as well? (In my case, my order total was $45, and even after the out of stock item was removed, it would still be above $40, so it's not that I hit a discount floor.)
Please keep me informed, because I'm trying to dispute as well and not having success, because uber claims they're just the order taker, and Coles sets the prices.
@AnotherBargainHunter: No I had the same thing.
The items I ordered 11x of were all listed as 30% off in addition to me applying the $20 discount. Then only 2x units were available. For the 2x units I was charged the full price with no 30% discount applied to them. I guess I need to follow the advice in here and take screenshots of the order screen at the time of payment, as uber seems to just adjust it at the time of you receiving your order which feels fraudulent.
@swagneto: By charged full price do you mean the $20 off didn't apply or do you mean you were charged for 11 even though you only received 2? In my personal experience if the promo is a fixed $ discount (e.g. $20) applies on the final order value after shopping has been completed. I haven't run into a scenario where a only partial items were available though so unfortunately can't comment on what's going on there.
@1d0ntkn0w: I mean the $20 discount applied when I hit 'pay now' ($28.20 for 11x units including delivery/service fees). Then some of the stock wasn't available so I was charged for 2x units at full price with no discount applied. I guess it would be hard for them to apply the $20 off on an order that totals $13.40 but I think they should just be charging me $0 in that case and still applying the discount??
@swagneto: Not sure if you have tried this already but in uber support there is a specific form for when a promo code does not apply. You have to send a screenshot of the offer and provide some details. I've submitted this form in the past and within 2 business days they credited the promo code value into my account.
@1d0ntkn0w: Thanks, but I can't see that option. Is it "I had an issue with my voucher"?
Otherwise I see
- clarify my order total
- change payment method
- order issues with uber gift
- my order is wrong
- wrong or missing items
- my order took longer than expected
- another order issue (currently pursuing through here)
- i was charged for cancellation
- i had issues with a pack and deliver order
- I think I was charged more than once
- What is the return and exchange process for uber orders?
@swagneto: I clicked the "Help" button from the completed order page which opened a chatbot. From there I clicked "Help with something else" and it was the 3rd option. See here.
@1d0ntkn0w: Damn, I'll do that next time. The chat bot says "it looks like you previously contacted us about the same order…" and now I'm stuck with useless customer support hahaha
Thanks!
When this happened, I contacted support and they fixed the discount.
Support refused to for me. It was pretty spectacular. They kept claiming Coles only controlled pricing and they had nothing to do with the prices applied on the invoice.
@AnotherBargainHunter: Uber is still responsible for final estimates, they shouldn't have overcharged you.
@wisb0: @wisb0 I agree, but uber refuses to deal with it, claiming anything related to pricing is a Coles error.
@AnotherBargainHunter: Keep trying till you get that one agent who bothers to read and don't just copy-paste answers. They don't have any knowledge of what's going on
@Big-Deal: Have you done this? When I did this in the past, spanning 8+ hours across several days, the case was eventually closed with future correspondence made unable to be made by their system. It was pretty impressive how they can implement "yeah, talk to the hand, we're done with ya" via their website.
I'll try a few more times of course, but most of those times i won't be able to escape AI jail. The cut and pastes happen without even human involvement. :-(
@AnotherBargainHunter: Yeah I've persisted and succeeded a few time but its painful and a waste of time for a few dollars if it doesn't though. Or you can try calling them too
@Big-Deal: The only number I have found for ubereats says they only deal with merchants and gig drivers, not customers.
Do you have a number that works for customers?
@AnotherBargainHunter: Yeah that's the only way. When you select you're driver it will say 'support is only available for merchant partners' or when you select you're a merchant 'it will say 'support is only available for delivery partners' such is the disgracefulness of uber. But if you play with options (can't remember which exactly) you'll eventually get through to either driver or merchant support agent. You say you're a customer and they'll look in to it
Use w/ Goodfood or similar GCs to stack discounts
It's pretty rare to see this type of offer having unlimited use! Good find, but sadly not targeted for my account 😢
Warning, I got scammed in a UberEats Coles order that I made yesterday because this discount actually made things reasonably priced.
Between jobs, I've got a very fixed income and watch expenses closely. I worked on this order to get the total down to around $45 including all extra surcharges and fees, but with the $20 off your order discount.
An hour later, my goods showed up, and I realised while unpacking that something was missing, so I went to check the receipt to verify I wasn't charged for it.
Cue astonishment: My receipt total was $62, not $45. In trying to figure out what happened, I looked at the detailed line items on the invoice and immediately recognised that numerous ones were charged at their full prices rather than the 20% off or 30% off prices on those items that were visible on the site and in my cart when I clicked Pay Now.
I do not know if the mispricing occurred immediately after I hit Pay Now before the order was picked, or after it was picked and they had to adjust it due to the missing item.
Neither Coles nor UberEats will take responsibility for this, although I worked the phones for 4 hours trying to get a resolution. I placed the order through ubereats, so I tried them first. But as you know, you can"t reach an actual human and are stuck sending messages back and forth to AIs that don't even comprehend the problem. They kept saying, "We don't control pricing, that's done by the seller, Coles. See, it even says on the invoice that we disclaim being the seller, and that the seller is Coles. So take it up with them."
When I tried to take it up with them, Coles is like, "Coles Online doesn't deal with that, sorry," and the non-online Coles support is, "We don't deal with that, and the only other option is Coles Online support, and if they've told you they don't deal with it, guess we can't help. Take it up with ubereats, sounds like their error."
After this error occurred, I did screenshots of some of the item prices verifying that the price on site was the price I remembered buying the item at, which does not match the price I was charged on my invoice, and still no one will action this. Horrendous.
There's no telling how many other people it's happened to, who just haven't noticed it because they didn't have a reason to go back and review their detailed invoice.
So if you want to chance this, being aware that you may be overcharged with no recourse, check your invoice and verify that you were charged the advertised sale prices of the items you bought, and not the inflated regular prices.
Downvoting due to shady retailer.
I would buy few more expensive items on sale than many cheaper items on sale
Your point would be? Not sure how this is relevant to my comment?
You know the uber driver collecting your order isn't going to split too many hairs in regards to exact product selection, they don't get paid enough to. So at least consider their perspective
@I-NeedDeals: You know that's not the problem I described, right?
So at least consider my perspective rather than making up a non-existent one.
My perspective: ordered vinegar 750ml Cornwall at $2 or so, received item identical to image, was charged $3.50 (the full price, not the discounted price visible on site) for that exact item. This was the case for 6-8 more items, some of which I ordered multiples of, accounting for a full $17 difference in order cost (more than 35% overcharge).
The missing item is a furphy you got distracted by. That isn't the mispriced item. It's most of everything else that got charged at a higher price. Correct item, incorrect pricing with the discount shown on the site and in my cart REMOVED.
I’m not sure I fully understand the issue. Are you comparing Coles online prices with Uber Eats? If so, please don’t as they aren’t directly comparable.
Did you by any chance schedule your order? I also had this happen to me last month as an item was out of stock - the invoice was automatically updated and reflected current prices rather than prices that I originally checked out with.
It processed as if I’d adjusted the order on the day of delivery. Tried disputing with Uber Eats but was also unsuccessful.
@liz1234 No, it was for immediate delivery and was delivered about an hour after I hit the pay button.
Fair Trading
@tenpercent Great idea. Fair Trading was my first call after ubereats and Coles disclaimed responsibility. Fair trading told me uber is a national corp and directed me to the ACCC.
The ACCC is interested in this as part of their interest in grocery price gouging (anyone, if you've got examples of overcharging with ubereats coles, contact the ACCC), and apparently if you go back to Fair Trading and tell them you specifically want to place a complaint, they'll take it. I have not gone back to them to try, but will on Monday.
I would think Fair Trading should still be able to get involved to help with dispute resolution between yourself and Uber Eats.
Yes this seems to be a broader ongoing pattern of behaviour with Uber Eats, which is something for the ACCC to look into, but the ACCC will not help resolve your dispute, and that does not wipe Fair Trading's hands from helping you with your specific dispute.
I'd call them again.
@tenpercent: Yup, the ACCC won't help with my specific incident. I'm aware of that. I reported it because I guessed that if it happened to me, it likely happened to others, and this would fit into a "broader pattern of behaviour" that the ACCC might consider within its price gouging interest. And yes, they do care about it and want my evidence.
Yup, as noted, I'll call them again on Monday. As you might imagine, I was quite busy working the phones between 2:30pm and 6:30pm and didn't have the chance to reach Fair Trading again during business hours after speaking with the ACCC.
4 hours wtf man. Just call your back and do a cc chargeback.
@lostinSydney Absolutely not, I know that ubereats Coles overcharges compared to the standalone Coles Online, and that it is only a deal when there are discounted items and one of these $20 off deals. So I was on the ubereats site, Coles shopfront, using the $20 off coupon, when I added items to my cart, at those discounted prices and when I paid.
And the invoice shows that I was charged non-discounted full ubereats prices, rather than the discounted ubereats prices that are available.
Consider checking this, https://www.ubereats.com/au/store/coles-macquaries/ogZhoLRoV…, showing that the vinegar is for sale for a discounted price of $2.45 but has a regular full price of $3.50. I bought it ONLY BECAUSE the sale price was a value to me. But my invoice shows they charged me $3.50, the regular full price. <- As one example of many, where the overcharge was $17 on an original $45 order. I can prove the discrepancy between the prices shown on the ubereats site AND in my ubereats cart, compared to the much higher prices I was charged on the invoice by whoever set the pricing I was eventually charged.
Note that I indicated I was on the ubereats Coles site and "I worked on this order to get the total down to around $45 including all extra surcharges and fees", so not sure how you would assume that I was on a different Coles site when adding items to my cart.
Again, it's a pretty darn egregious and flagrant silent baitswitch behaviour that either ubereats or Coles is responsible for, and both appear to be benefitting from, at the consumer's own expense.
Were you charged the price listed at checkout on your card or the invoice price? Sometimes the invoice doesn’t reflect the discounts/promos (e.g tech invoices via eBay sales)
I was charged a total of $62 which was the full price invoice price with the $20 discount and service charges applied, unfortunately.
Did you keep screenshots of your checkout page with the promo code applied?
No, because it never occurred to me that something this scammy would occur. AFAIK there was no "promo code" involved.
It just autodiscounted my cart by $20.
But I dare them to pull their pricing logs to prove to the ACCC that the item price was not the discounted price I screenshotted after I saw the problem. Because they won't be able to do it.
Anyway to get free Uber One trial?
Commbank Yello offers a 4 month free trial, possibly targeted but worth a check
Create a new Gmail account and it takes about 2minutes for a free month signup
once you join uber one it's gone
I never find these promos useful cause i only shop at coles for half price items. I keep getting targeted with them, I feel like since signing up to uber one i've had nothing but crappy promos.
There is a niche use - i've found they have worked for things that are never reduced or rarely on clearance - e.g. $20 off a click-and-collext (no fees) $40 grocery order, for things like homebrand butter, milk & cheese blocks. Reaonsable shelf life things. Maybe if you eaat a lot of dairy.
Most grocery places are delivery only, no pick up option?
Iga did for me - possibly not most colesworths
That's true, good for their own branded items that never go on sale. I find Aldi with Doordash promos is better though, I don't think their items have a mark up.. and if they do, they're still much cheaper.
When I did my order, some individual items were advertised with a discount, eg 30% off. After I placed the order, I noticed that it looks like I had been charged the full amount for these items - I quickly took screenshots in the app to show that they had been advertised with a discount. It seems from the comments that others have had this issue. I've tried to raise through help/support and will see what resolution I can get.
Update: when I do 'reorder' the discounted amount shows up on the checkout screen and seems to line up with what I actually paid. So I think maybe I did actually get the discount BUT their own system doesn't seem to show this transparently.
Just completed my order with an item that was discounted 20%. I was charged the correct amount.
When I view my Receipt (not Invoice), it lists the discounted item as full price yes, but further down it has separate deductions for the promotions. eg. Mine displayed:- Promotion: -$20.00 (this deal)
- Promotion: -$1.43 (the discounted item)
Everything with the deductions added up correctly to the Total displayed at the top and I confirmed it was the amount charged (I paid with Uber credit/GC).
Did you have any items that were replaced or removed from your order?
when you join uber one it's gone?
Uber just locked my account after adding a $500 gift card, stating that I had violated their terms and conditions. They have no idea what exactly is wrong. Seriously they neither refund my gift card nor allow me place orders. What a waste of my time and money. Customer support keeps sending the same scripted responses that there is nothing further that can be done.
Got $20 off with no minimum spend. Paid $10 (delivery & service fee) for $18.5 store prices, delivered
Uber Eats charged me for an order that never existed because the promo code glitched. Now I’m trying to dispute it via PayPal
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wow. not bad.
takes care of the BS markup