Exetel One Plan. $80/month ongoing. 500/50 Mbps. No Cap.
Offer ends on 22nd Jan 11:59pm AEDT. Last chance for cashback for the nbn plan only.
From 23/01/2026, nbn only plans will no longer be eligible for cashback. They will be bundled with mobile plans for cashback.
I'm currently with Exetel. Speed is 548.68/47.03 with the ZTE H1600 modem from Exetel.
- Cashback is for nbn FTTP or HFC.
- Cashback excludes OptiComm FTTP.
- Exetel now allows you to turn off CGNAT by asking their chat bot (at no additional cost). Credit to @Twix
- There is no option for a future connection date.
- No need to give 30 days’ notice but there is no pro rata refund.
- Exetel uses Superloop.
Exetel “The One” plan is provisioned with dual-stack support, enabling both IPv6 and IPv4 (via CG-NAT).
A Static IP address is not available with these Exetel services.
Service DescriptionWant to cancel your service? There’s no need to give us 30 days’ notice – though you’ll be charged for the rest of the billing cycle. For example, if your cycle starts on the 1st and you cancel on the 14th, you'll be charged for the full month. Alternatively, you can choose to ride out the service until the end of the billing cycle.
Once you set your cancellation date, any Warp Speed fees or Hibernate credits from that cycle will be added to your final bill which can be paid via the app. After everything is processed, we’ll send you a receipt.
Our live chat team is here every day from 9am to 9pm AEST. Yep, even Christmas.
Contact us
For better tracking, use the TopCashback app, click the "Get $100 Cashback" pink button to the Exetel website, use mobile data (not Wi-Fi) and Chrome browser.
TA's Tracking Tips:
- Prior to using TopCashback, disable/remove all 3rd party plugins (AdBlock, uBlock, Pi-hole, Honey, etc), VPNs, avoid browsers such as Brave and close any additional browser tabs.
- For iOS device: Apart from ensuring you’re not using an AdBlock app for Safari, the most important one is to ensure you have ‘Prevent Cross-Site Tracking’ turned off (see here).
What will stop me getting my cashback
- Important: Effective 23/01/2026 and until further notice, nbn only plans will no longer be eligible for cashback. Only bundle deals (nbn + mobile) will be eligible.
- Cashback is eligible on nbn plans only (all other products or services are ineligible), and for new Exetel customers only. A new Exetel customer is defined as someone that is no longer an Exetel customer and has no active service with them. You must remain an Exetel customer for at least 90 days after placing your nbn order to be eligible for cashback.
- Orders must be completed wholly online, and not negotiated via phone/chat etc.
- Cashback is ineligible on use of any codes not approved and posted by TopCashback.
- Cashback is ineligible on use of any gift cards, vouchers, or store credit for partial or full payment. Cashback is also ineligible on purchase of any gift cards.
- Cashback is ineligible on purchases made via the retailer's mobile app.
What else is essential
- Engaging with plugins such as Honey, AdBlock, uBlock, Pi-hole, VPNs, DNS AdGuard, and browsers such as Brave may prevent your order from tracking.
- Accept and allow all 3rd party cookies on the retailer's page if requested.
- Return to TopCashback to click the 'Get Cashback' button for each new transaction.
- Transactions must be completed solely & wholly online and must not be assisted or negotiated via phone/chat/email. Failure to do so will cause tracking to fail and/or have cashback declined.
Exetel now allows you to turn off CG-NAT by asking their chat bot.