Enjoy!
What will stop me getting my cashback
- Cashback is ineligible on code-share flights, and ineligible on flights paid partially or in full with Velocity Frequent Flyer points or Virgin credits (cancellations etc).
- Cashback is ineligible on ancillary products for hotels, cars, extra seats, baggage or insurance which are made through 'manage your booking', check-in or in non-flight related booking platforms.
- Cashback is eligible on the base fare component only, and excludes all taxes & levies.
- Cashback is ineligible on use of any codes not approved and posted by TopCashback.
- Cashback is ineligible on use of any gift cards, vouchers, or store credit for partial or full payment. Cashback is also ineligible on purchase of any gift cards.
- Cashback is ineligible on purchases made via the retailer's mobile app.
What else is essential
- Cashback is not confirmed until full completion of a flight. For return flights, completion is satisfied once both legs have been consumed.
- Engaging with plugins such as Honey, AdBlock, uBlock, Pi-hole, VPNs, DNS AdGuard, and browsers such as Brave may prevent your order from tracking.
- Accept and allow all 3rd party cookies on the retailer's page if requested.
- Return to TopCashback to click the 'Get Cashback' button for each new transaction.
- Transactions must be completed solely & wholly online and must not be assisted or negotiated via phone/chat/email. Failure to do so will cause tracking to fail and/or have cashback declined.
Good to know
- Most retailers calculate cashback based on purchase amount excluding GST, other taxes, and delivery fees. Your cashback may report lower than expected due to this.
- If any part of an order is cancelled / returned / exchanged / modified, the entire order will no longer be eligible for cashback and will be declined in your account.
TA's Tracking Tips:
- Prior to using TopCashback, disable/remove all 3rd party plugins (AdBlock, uBlock, Pi-hole, Honey, etc), VPNs, avoid browsers such as Brave and close any additional browser tabs.
- For iOS device: Apart from ensuring you’re not using an AdBlock app for Safari, the most important one is to ensure you have ‘Prevent Cross-Site Tracking’ turned off (see here).
