Flight to Dubai in Four Days and Disruptions - Qantas Points

Hi all, I’ve booked an itinerary using Qantas Points and I’m due to travel in four days. My routing includes flying to Dubai, staying there for 4 days, and then continuing on to Europe.

With the recent situation in Dubai and flight suspensions, I’m not sure what to do with this booking.

My questions are:

Has anyone with a Qantas Points booking involving Dubai in the next week had their flights changed or cancelled?

For Qantas Points bookings, will Qantas or the partner airline usually reroute you via another hub (e.g. Singapore, Bangkok) if Dubai is affected, or do they just refund the points?

Is it better to contact Qantas first, or the partner airline operating the flight?

If you’ve gone through something similar, what exactly did you ask for on the phone to get a good outcome (rerouting, date change, etc.)?

Any advice from people who’ve dealt with disruptions on Qantas Points bookings involving Dubai would be really appreciated.

Thanks!

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Comments

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  • Others are probably less risk averse than me, but everytime I think of the risks of flying through a region experiencing conflict, I sadly remember the people aboard MH17, killed as a result of Russia - Ukraine fighting. Just not worth the risk IMO

    • "For customers with a Qantas Points Plus Pay bookings:
      Qantas Points Plus Pay Bookings are entitled to the same options and conditions as listed above.

      For customers on Frequent Flyer Classic Reward Tickets:
      Qantas Classic Flight Reward tickets cannot be retained in credit. They can be changed or refunded. This must be done via Contact Centres."

    • It's good to know that it looks like they have quite a bit of flexibility to try to get the partner to where they were going. I had thought it would be a case of, oh well, too bad.

  • if you're flying to Dubai, this must be on Emirates and not a Qantas flight. Given Dubai is their central hub, it's highly unlikely they would reroute via other destinations.

    I can see the flight from Sydney to Dubai is cancelled today and i suspect that will continue for the next few days.

    the most likely outcome would be a cancellation of flight and refund of points. As you have used points to book on a partner carrier, these are highly restrictive and will not allow for a date change. Qantas will just refund and tell you to rebook. I recently went though this process as a Qantas Gold Member.

    • Dubai airport just go hit by a suicide drone, being evacuated

  • While they are cancelling flights, all of the people that paid for their tickets will be unfortunately in front of award bookings to get a seat when flights resume. I don’t like your chances getting on at all. Can’t say if they will rebook you or outright refund points.

  • Dubai is going to be out for you IMHO. As for getting to Europe, you could try rerouting via Japan, as Japan Airlines can be booked with Qantas points, or via China (I think China Eastern might be bookable using Qantas points), or via the US using American Airlines.
    Alternatively, if you have Krisflyer points (or Velocity points that can be converted to them), you could try Singpore Airlines.
    Best of luck - you'll need luck I think and also to act quickly.

  • What did you end up doing?

  • Qantas will reroute usually.
    the middle east airlines will just cancel the flights.

    The virgin flight VA1 to Qatar returned to melb yesterday after getting to like Indonesia. But took off from Sydney.

    • after getting to like Indonesia.

      I'd hope there was more reason to turn around a flight than just changing its changing feelings on a country.

      • LOL

  • More flights will be needed to Dubai airport to get the social media influencers out

  • Not to dubai you won’t be — hope you have good travel insurance

  • @donaldtrump can you please stop making war and make love instead

    • Both need be consensual of course ;)

    • Elected presidents and politicians do what their blackmailers want.

    • won't someone think of the children

    • dude can't work out if he wants to touch kids or bomb them

  • If i have already booked hotels (non refundable) in say in Budapest Hungary next week but now afraid of our safety, can i do charged back to my credit card provider?

    • What are you afraid of in Budapest exactly??

      • It probably isn't Budapest https://www.smartraveller.gov.au/destinations/europe/hungary

        Probably the Flight Path to and from.

      • flight will probably be fine, pilots are (usually) not suicidal and will take the safest route to get you there

        I remember last time i travelled europe during israel/gaza war, the flight took an extra 6 hours so they would not fly over the hot spots

    • Your travel insurance would be the first thing to investigate

      • Events caused by a war is usually not covered

        https://www.abc.net.au/news/2025-06-28/travel-insurance-cove…

        • Good thing it's not a war then, currently it's just military strikes. US can't be at war without congress approving :)

          • @SBOB:

            Good thing it's not a war then

            Doesn't have to be declared.

            War
            War, whether declared or not, or any warlike activities, including use of military force by any sovereign nation to achieve economic, geographic, nationalistic, political, racial, religious or other ends.

            • @qtr pounder:

              including use of military force by any sovereign nation to achieve economic, geographic, nationalistic, political, racial, religious or other ends.

              Damn, those insurance guys cover all the options. That even includes Epstein files with their catch all at the end :)

    • Insurance would be your only avenue, unlikely that a credit card chargeback would be successful given the hotel has not done anything wrong.

    • You can't charge back because you are afraid for your safety. You could if the hotel was closed (and they wouldn't refund). Australia has updated the UAE travel classification to Do not Travel, so your non refundable hotel bookings would most likely be covered by your travel insurance policy providing you bought it before 28 February 2026 (when the classification was changed).

    • No - because the hotel is ready, willing and able to provide the accommodation. Make sure you've got good travel insurance instead.

    • budapest is far from iran/uae

      • The path. Transit in dubai for most airlines

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