Hi everyone, I redeemed my Velocity points for VA1 from Sydney to Rome (via Doha) on 21/03.
Given the current situation in the Middle East, I’m wondering what Virgin Australia is likely to do if there are disruptions or if the airspace remains closed. Would they typically cancel and refund the points, or would they rebook passengers onto alternative airlines (for example, Singapore Airlines)?
I booked this trip several months ago, and it’s proving quite difficult and expensive to find last-minute flights to Rome now, so I’m a bit concerned about my options.
Any insights or recent experiences would be greatly appreciated.
Thanks in advance!

Even if flights start again in a few weeks it’s possible you’ll get bumped for a cash fare passenger. Or in business you’d be likely no hope. Fingers crossed it settles quickly !!!