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[Delayed] $0 Selling Fees (up to $25,000 in Sales Per 12 Months, Excludes Pro Sellers) @ eBay

1509

WOW - just WOW!


Mod - Update 30 Apr: Delayed from Apr 28 to May 12. Postage changes delayed from May 1 to June 1:

What’s coming, starting 12 May
We're making it free to sell on eBay.com.au for Australia-based sellers with up to $25,000 in sales annually. If you're eligible, you'll no longer pay transaction fees when you sell across all categories.
Your buyers will benefit from Buyer Protection, which includes risk monitoring, fraud detection, secure transactions and new 24/7 customer support. For sellers without a Pro subscription, a Buyer Protection fee will be added to their item price, paid for by the buyer. Buyers will see an all-in price as they browse on eBay so there are no surprises at checkout.
Store subscriptions will become Pro subscriptions and include exclusive features to help sellers scale their business. There are no changes to current subscription or transaction fees. Free selling is not available to sellers with a Pro subscription.
We’re introducing a new Pro Starter plan as the default selling experience for sellers who sell higher volumes and want more flexibility and control. Sellers may be placed on a Pro Starter plan from 12 May due to their sales volume or use of advanced features. If you are placed on the Pro Starter plan due to your use of advanced selling features, you'll be able to cancel your Pro Starter plan effective immediately until 1 June. After this date, any cancellation will become effective on the first of the following month.
Some selling tools like volume pricing, API and third party integrations will be exclusive to sellers with a Pro Basic plan or above. Compare Pro plans and their benefits.

What’s coming on 1 June
For sellers without a Pro subscription:

To simplify shipping and provide a consistent, tracked and protected experience, you will need to buy a label on eBay to send most items. We know one size doesn’t fit all. See how it works, including when exemptions may apply. You'll have access to discounted rates and printer-free options.
Your payouts will be available on demand so you can request payouts to your bank account at any time.
Advanced selling features such as multi-quantity listings, listings with variations and bulk listing tools will become exclusive to sellers with a Pro subscription.

What this means for you
We’ll send you an email on 12 May to confirm your selling experience and explain how you can adjust your plan, including cancelling your Pro plan if you are eligible for free selling. If you choose to cancel, you will lose access to features available to Pro sellers.


How is the Buyer Protection fee calculated?

The Buyer Protection fee will be calculated as:

  • A flat fee of AU $0.30 per item
  • 8% of the item price up to AU $20
  • 6% of any portion of the item price from AU $20 to AU $500
  • 4% of any portion of the item price from AU $500 to AU $5,000

There’s also a cap on the total fee amount that the buyer will pay. Any portion of the item price over AU $5,000 won’t incur any additional fees. The Buyer Protection fee is always inclusive of GST.

When creating your listings, you have the option to select international postage to reach more buyers. When the item is sold to a buyer outside of Australia, we charge an international fee calculated on the total amount of the sale.

Who would've thought. Ebay finally woke up! Get your items ready folks!!


Mod - Late April: It has come and about to go, eBay have quietly changed the date from 28th of April to 12th of May as the new start date. eBay are still charging final value fees at this time.

Related Stores

eBay Australia
eBay Australia
Marketplace

Comments

Search through all the comments in this post.
  • +2

    It's now May 12

    Free selling is coming soon
    Great news! From 12 May, we’re removing transaction fees so you’ll keep more of every sale.

  • +8

    "for Australia-based sellers with up to $25,000 in sales in the past 12 months"

    • +1

      Down the page it say's -

      To qualify for free selling on eBay.com.au, you need to:

      Have a registration address in Australia, and
      Sell without an eBay Pro plan, and
      Sell AU $25,000 or less on eBay in the past 12 months

    • Gaslighting 101

      • +3

        the gaslighting is they're just replacing it with a fee with a different name

        • The Ebay Mafia Protection Fee (Watch out for the EMP fees)

  • +19

    Not exactly free by the look of it…

    "Coming at the end of April, your buyers will benefit from eBay Buyer Protection, which includes 24/7 customer support, enhanced risk monitoring and fraud detection and secure transactions.

    A fee will be added to your listings and paid by the buyer to eBay to support these enhancements, giving them more confidence to buy from eBay sellers. "

    • +12

      Exactly. To the naive, it looks like you'd be 13% better off. But you'd need to drop your prices by the same amount to factor in the new buyer surcharges.

      • Buyers don't care. When you're the only one selling the best stuff they have no choice.

        • +7

          We're teetering on recession territory. Buyers are going to care.

        • +1

          Seems like ebay is shifting the onus of paying fees from the seller to the buyer.
          Much like other auctions where buyers pay a premium on top of the final bid.

          Given the competition from Facebook Marketplace, Gumtree, AliExpress and Temu I think eBay will suffer the consequences

      • +2

        PayPal fees for buyer protection is only 3%, isn’t it?

      • -1

        Buyers will be put off regardless.

    • How the hell will pricing be done? It better not be a US-style ex-tax price tag. That will be beyond misleading.

      Seems for those selling $25k or more, eBay will be the same.

      • +5

        Based on how UK ebay does it, buyers will still see the total price. However bid increments will become strange.

        An auction that used to start at $1 will now start at $1.38 and instead of the next bid being 25c more it will be 27c more.

        When the bid reaches $106.70 then the increments will be $2.65

        When you view the bidding history on UK ebay, it shows the price without the buyer fee, which is also very confusing

        • -3

          Actually NO!

          This will work same as Auctions and fixed price sales on overseas items where the GST is added in the final price to the buyer.

          hence the buyer premium will be added to the final bid the end of the auction.

          Nasty surprise for bidders who dont fact in this extra cost

    • +1

      ebay always had buyer protection, but want to charge them for it rather than the seller

    • A fee will be added to your listings and paid by the buyer

      Sounds like the tarriffs that trump using

      • -3

        Any chance to throw a sprinkle of TDS in

  • +21

    Isn't the fee simply being replaced by a "buyer protection" fee?:
    Starting in late April, your buyers will benefit from protections, giving them more confidence and security when they shop. A fee will be added to your listings and paid by the buyer to eBay to support these protections.

    Also, you are now forced to use eBay for shipping and not your own carrier for items >= $20:
    *From 1 May, you will have to buy labels on eBay when posting eligible items. To retain access to flexible shipping options, consider upgrading to a Pro subscription.

    Eligible items include orders with a total cost of $20 or more within Australia.*

    • Probably ends up costing the same amount or more with this factored in. I don't think this is a deal. It's nice to be aware though.

    • +10

      How is the Buyer Protection fee calculated?

      The Buyer Protection fee will be calculated as:

      • A flat fee of AU $0.30 per item
      • 8% of the item price up to AU $20
      • 6% of any portion of the item price from AU $20 to AU $500
      • 4% of any portion of the item price from AU $500 to AU $5,000

      There’s also a cap on the total fee amount that the buyer will pay. Any portion of the item price over AU $5,000 won’t incur any additional fees. The Buyer Protection fee is always inclusive of GST.

      That is a big fee

      • +1

        PayPal fee is 3%? For the same thing?

    • +8

      I wanted to use eBay Postage Label for an item yesterday, and they wanted $16.98 (and shamelessly said I am saving 12%)
      Went straight to AusPost and printed same label for a little shy of $12

      • +1

        i can concur - small package less than 500g and eBay wanted $14.48, and that was after a 25% reduction.

    • +1

      UK ebay also forced sellers to buy shipping on ebay starting from last May.

      Although UK private sellers were against it at the beginning, there are some advantages:

      • ebay takes on the risk of loss. When the courier loses an item the seller still gets paid and doesn't need to do anything, while ebay refunds the buyer

      • ebay rates can be cheaper than Royal Mail

      • there is a bug/feature which allows you to select the lowest weight/size on the listing, but after the item sells you can upgrade to higher weight/size without the buyer being charged extra.

      We shall see whether the same will be true for ebay AU.

      • How about Amazon, Ali, and Temu? I'm about to list some staffs on ebay for sale.

  • +19

    Someone got way too excited and wrote misleading title :)

    They are just shifting the fees around from the seller to the buyer via Protection Fee, and also forcing you to use eBay's postage options — which will most certainly be more expensive than non-eBay options

    • +2

      I wonder what happens for those untracked services. Will this be kept the same or eBay forcing to use the tracked domestic letter instead

      Nvm found the answer

      You will have the option to use custom shipping when sending:

      Items sold for less than $20, or over $5,000
      Items that may be sent in an envelope. These include: trading cards, comics, magazines, coins and banknotes, jewellery, CDs/DVDs/video games, patches, postcards, greeting cards, seeds, stamps, stickers and decals
      Heavy or bulky items where a label isn't available
      Orders where the buyer selected local pickup

      • +7

        Yikes, removing cheap DIY postage is horrible

        • -1

          What is cheap diy postage? eBay postage normally is the cheapest

          • @eccaz: My own stamps and cheap envelope

            • @Fobsessive: Ahhh for small cheap items, yeah that postage cost would be prohibitive

    • +2

      and also forcing you to use eBay's postage options — which will most certainly be more expensive than non-eBay options

      I've seen people mention this, what non ebay options are people using? I've only just used Aus post and comparing to going directly with Aus post, it's been cheaper.

      • Sendle was an affordable option but it very recently shut down, so Australia Post has taken it's place. And yes you pay more now… much more thanks to the fuel surcharges.

        Some people have also mentioned aramex / couriers please. Who I believe were partnered with Sendle anyway
        https://www.ozbargain.com.au/comment/17266311/redir

        • Cheers. Always just defaulted to aus post, so might look elsewhere now.

          Oh wait… after April, I can't.

      • +3
    • +2

      Protection Fee Racket

    • Wayyyyyyy too excited.

  • +5

    Those eBay coupons are going to be even more worthless.

  • +2

    So they're just swapping "selling fee" with "buyer protection fee". The new fee however does seem lower?

    The fact the "buyer pays it" is purely marketing semantics. Us buyers paid the "selling fee" anyway!

  • +5

    "A fee will be added to your listings and paid by the buyer to eBay to support these enhancements, giving them more confidence to buy from eBay sellers."

    And this fee will be paid by the buyers

    So if the buyer is paying this fee, that will make eBay an even more expensive platform for buyers to shop on!
    Many (most?) people have woken up to the fact that a huge majority of eBay items are available elsewhere cheaper - masses of drop shippers from Aliexpress, many from Australia too, reselling Amazon, Kmart, Bunnings etc and using OnePass for shipping

    I think seeing this added fee will really make buyers want to shop elsewhere.

    • +1

      Buyers will still just look at the total price.

    • +2

      Many (most?) people have woken up to the fact that a huge majority of eBay items are available elsewhere cheaper - masses of drop shippers from Aliexpress, many from Australia too, reselling Amazon, Kmart, Bunnings etc and using OnePass for shipping

      I'm not sure what you mean by this.

      When I list a used item on eBay, you definitely can't find it on Aliexpress, Kmart, Bunnings - they don't even sell used items to compete with my sale 🤷‍♂️

      I think seeing this added fee will really make buyers want to shop elsewhere.

      Where ?

      Facebook marketplace ?

      • +1

        eBay does still have some auctions and sell some used goods, like when it started, but over 80% are new items with 'buy it now'
        Have been for the last decade or so.

        • +1

          Understood - but I imagine when OzBargainers are selling on eBay, they're selling used gear. We're generally not running businesses selling new gear.

          • @Nom: Ha ha, sometimes I am not so sure. I guess we will all find out soon.
            The British have had this change for some time. I might do some reading and see what their experice has been like

          • @Nom: OzBargainers are selling all their worn XL clothes, as they've had to buy XXL from all the fast food deals ;)

    • +1

      So if the buyer is paying this fee, that will make eBay an even more expensive platform for buyers to shop on!

      You were already paying the fee. (almost) All sellers factor in this fee when they list an item. Now its just up to the sellers to reduce the price of their items so they take home what they were originally expecting to get when an item is sold.

      • +1

        Key phrase: "up to the sellers to reduce the price of their items"

        And if they don't - and I suspect the majority won't - the prices will be higher.

        It will only be those who compare and try to price against market to be competitive who will take action.

    • +1

      No wrong for some products, was after a nillkin iPhone case, eBay $25 went to Ali express $8-$15 delivered

    • +2

      Of course drop shipped mass produced junk will be cheaper elsewhere, it probably already is.

      Quality 2nd hand items will retain their place however.

  • +6

    This was kinda exciting at first, but by the looks of it, it's essentially just renaming the fees from seller transaction fees, to Buyer Protection fees. That said the fees in the end look to be cheaper for the seller.

    OP you left some crucial info out:

    The Buyer Protection fee is calculated as:

    A flat fee of $0.30 per item, and
    8% of the item price up to $20, and
    6% of any portion of the item price from $20 to $500, and
    4% of any portion of the item price from $500 to $5,000

    • I've already added the more important stuff in.

      • Yep, saw that. Thank you.

    • +2

      Yes after factoring in the fees, they are tiered and cheaper than 13.8% across the board currently. Paying 13.8% selling a $3000 camera was unreasonable…

      • Yeah absolutely. Although with the change to the postage options, it will trap people into a single option (unless they have Pro or whatever). I can't imagine ebay not taking advantage of this in the future.

  • do any other ebay countries have this sort of buyer fee setup?
    at least the buyer fee is a lot less than current selling fee. i reckon they will later start adding selling fees back so they can screw buyer and seller :D

    • Yes, UK ebay has been like this for a year.

      They even reduced the buyer fees slightly.

  • +1

    When ebay looks like AliExpress, maybe Amazon wanna be Temu.

    Shopping experience with ebay is ruined by misleading listing pictures and lotta identical items (maybe same seller with different accounts).

    • Yes, often the same seller with X number of accounts and sometime slightly varying prices
      See it all the time

  • +5

    eBay is already dying. Are they trying to kill it with one stoke?

    • +1

      I'm genuinely impressed that they've managed to stay afloat so long.

    • What makes you think it’s dying?

  • +1

    Who needs protection and what sort of protection?

    Imagine the banks charge depositor 5% to deposit money as a deposit protection fee.

    One simple fact is that if fleabay don't spend on whatever protection it is marketing, people will simply not use the platform.

  • +3

    After Amazon, Temu and Aliexpress entered into Australia
    I have been using eBay 90% less compared to the old days
    Probably only buy from eBay when there's a good cashback or special discount events (eg. $99 Airpod)
    The new addition of buyers protection will make it even less buyers going onwards

  • +1

    Do buyers have a choice? Pay fee and have protection or choose to take the risk and opt not to pay a fee.

    If it’s a regular seller you buy from and trust, then you can opt to “take the risk”

    Is a buyer protection fee with no opt out option even legal? ….. ACCC should look into this.

    • That's interesting, hadn't thought of that. But I guess you could describe it as something like a service fee, like what Uber does?

      • +1

        Well if they call it an “eBay service fee” or maybe a “platform usage fee” - it may be okay.

        But a forced “protection fee” with no opt out - smells like something akin to what the mafia would do.

        I reckon there could be some questions regarding legality.

        • +1

          Haha yeah, I thought of the mafia as well. A protection fee is so dodgy sounding even if they could prove its necessity.

        • Conceptually I agree with you, but just looking at other companies e.g. airlines, multiple fees can be charged, but they just have to be bundled as an upfront price. Which based on the description above, will be met. So I think they've got it covered.

    • Right, like forced insurance fee with no opt out

    • So its official, compulsory for buyers to pay the buyer protection fee?

      Well if eBay for example give discounts for eBay Plus members for these buyer protection or specials to waive it completely for eBay Plus members, this setup could work out better for buyers

      Well Certainly reduces the seller to signup to shop tiers to reduce selling fees now

      I think time will tell if this is a better model to current model, where sellers pays the selling fees

      @proudwanderer Do buyers have a choice? Pay fee and have protection or choose to take the risk and opt not to pay a fee

      • I have no idea. Not sure if it has been clarified yet has it? We just assume it is compulsory.

        I think the ACCC or the ombudsman should have a look at this forced protection fee with no opt out.

        IMO - it is justifiable to charge a fee to sellers because the seller is eBay’s customer. EBay is providing the seller with the service (the platform). EBay can charge sellers a fee for using their platform and the seller can pass it onto the buyer if they wish (the buyer is their customer).

        Look at it this way, if a restaurant rents some premises to operate their business and the landlord increases the rent then the restaurateur can then increase their menu prices to pass this on to their diners if they wish.

        However, it is not acceptable for the landlord to charge the diners an “insurance fee” for dining on their premises.

        The airline example isn’t the same thing because you are the airline’s customer and they are charging for things like fuel surcharges which you can’t choose to opt out of. Other things like luggage and even meals (on budget airlines) there is an opt out option to save money.

        ACCC should look into this and force eBay to offer an opt out option. If I want to save a bit of money and take the risk of no protection - that should be my prerogative.

        Just like how you can choose to pay or not to pay Aus Post postage insurance.

        • ​Whether this works depends entirely on how eBay balances the scales starting May 12, 2026. While sellers now have the "list and forget" luxury with zero sale fees, the buyer/bidder side is a different story. The old 14.8% seller fee would be far too heavy for buyers to swallow; eBay will likely need to offer "eBay Plus" discounts or lower rates to keep people from jumping ship.

          ​To stay competitive with Amazon, eBay has to evolve. While the new "Buyer Protection Fee" might be annoying, it’s still the platform’s biggest selling point. Unlike the "wild west" of Facebook Marketplace or Gumtree—where postage scams and sketchy meetups are common—eBay offers a safety net that actually works.

          ​Ultimately, eBay needs this change to survive, but they have to make sure the cost of "protection" doesn't drive the buyers away.

          Certainly cant allow eBay to fail

  • This sounds horrible. Maybe I'm just not understanding but it doesn't make a lot of sense for the buyer or seller. If I had to guess, they're doing this to be misleading to buyers and advertise lower prices because the "protection fee" will be hidden? It'll be one of those confusing "calculated at checkout" charges like international purchases on eBay now are?

    And it's confusing because it's like, so, sellers will now all lower the price of our listings? We don't actually save money, we just stop passing on the fees to buyers?

    And studies show that "free shipping" is appealing. People don't like to buy things and see that half of the price is a $15 postage fee. And now eBay is making buyers hyper-aware that every transaction on their website has additional costs and fees? And it's a fee that you don't see when buying on Amazon or some other platform? Why would you go to a website where every purchase has some weird extra fee added on? It just seems insane to me.

    But, like I said, it seems so weird that I feel like maybe I'm just misunderstanding.

    • -1

      Not all sellers will be adjusting and lowering their prices to compensate too. Plenty of sellers would keep out the same to make more profit — until competition forces them to.

      Which means there will be a lot of items that remain the same except buyers are now paying an additional 14-15% fee on top.

      I seriously wonder if these tactics are legal. Someone should notify the consumer watchdog.

      • -2

        Well, I price things to sell. This new fee would increase the price. The item I'm selling for $100 will now show as $114 or whatever.

        So it's not about competition, it's that fees now make the price higher than what I would expect it to sell for. So I would drop the price for that reason.

        I guess there's different ways of approaching it but I just don't think it's likely that buyers be wiling to pay a 14% increase on what they'd normally want to pay.

        • +1

          It''s 6% on $100, so $106

        • +1

          How do you get 14%? I don't think you pay 6 + 8 on the total amount, only on the portion in each bracket

          • +1

            @Paul B: I'm not really thinking / talking about the new fees. I'm just thinking about what it means to make the buyers pay the fees and why I'd lower the price to offset it.

            With the fee change, I'm not even trying to understand what it really means. I suppose I find eBay very untrustworthy and expect that one way or another we will end up paying the same fees or worse. I'm not going to try to understand those until they're in place. Maybe I'll be surprised and it'll be great but I feel like eBay's always promising "improvements" that turn out to be bad.

          • @Paul B: It is actually 14.8% including GST I'm sure, highest fee charged to sellers without a shop tier subscription, And obvisously the price buyers see the 14.8% sales fee is incorporated with sellers cost of item + prohit, (thats if sellers drop there advertised price without the 14,8% fee) so the new model as of the 12th Msy 2026, the 14,8% sales commission is removed on the sellers side and what everyones saying eBay on new model will only charge around 6 to 8% on the buyers end, so far overall fees have dropped almost half

            Now on this new modrl (from the 12th May, 2026) the buyer now actually gets to see the fees, which was hidden as was on the sellers side

            Lets see how this pans out, see if buyers are willing to pay 6 to 8% fees, mind you buyers buyers paying for eBays most important service, buyers protection insurance

            To late to check punctuation, and I didn't like AI"s edit lolz

        • +4

          If you want to receive $100 for something (ignoring postage):

          • currently you have to list it for $115.82
          • under the new system you list it for $100 and the buyer will see it listed at $106.70

          Or, if you want buyers to see your item listed at $100:

          • currently you list it for $100 and you receive $86.30 when it sells
          • under the new system you will have to list it for $93.68.

          Also, it appears that the new system won't charge fees on the postage element.

          • @surfingedge: If there are no fees on the postage component, thats an improvement.

        • When this comes into effect, you can drop your price so that you’re still selling the item for $100, and you’ll receive slightly more than currently due to the reduction in fee percentage.

        • The item you are selling will know show as $114 - but only regular buyers would now that it has "gone up". New buyers would not know that the price used to be $100.

          As to whether you choose to lower your price to compensate for the protection fee - that is entirely up to you, but I would say it depends on your competition.

          If all your competitors keep the price as before, then you can too.

          But if your compeitors are lowering their prices to compensate, then you'll probably have to follow suit, or you end up with no buyers coming to you if you are more expensive.

      • Why don’t you notify the consumer watchdog?

    • Not trying to defend ebay (f them), but from their examples the price shown to the buyer will be inclusive of the fees.

      https://www.ebay.com.au/help/selling/selling/pricing-items/b…

      That said, I do agree with you that it's horrible.

      • That sounds a lot better than.

        Further reading, it says: "Listings from Pro sellers include Buyer Protection at no additional cost to buyers."

        That's now more worrying. I originally thought a 'pro seller' was just someone with a store but after some googling it sounds like a 'pro seller' is a separate program.

        All in all, I guess I trust that things will be fine, somehow…

        • Further reading, it says: "Listings from Pro sellers include Buyer Protection at no additional cost to buyers."

          Wait, what? This whole thing is confusing.

          • @bluemyself: Us pro sellers are getting ripped off is what's happening. The buyer gets free protection (which we pay for as part of our final transaction fees) and now we have a lot of extra competition that will be undercutting ha because they don't have to pay any seller fees.. so basically we are now selling the same items for less

            • @essent1al: But the non-pro sellers, while not technically paying for a fee, still have to include it in the price though. From my understanding, on the face of it, non-pro sellers get a reduced fee, however, are locked into ebay postage.

              • @bluemyself: For whatever it adds, I just got an email telling me that I'm eligible for the pro plan but it also says: "You don’t need to do anything right now; we’ll confirm your eligibility in late April and explain how you can cancel the Pro Starter plan if you would rather take advantage of free selling. If you choose to cancel, you will lose access to the selling features available in the Pro Starter plan."

            • @essent1al: 100%. Only way around this is to close our account and create new ones. Idiots

  • +2

    As a casual eBay seller, eBay is a place for buyers not sellers. Be prepared to offer Amazon standard return policy.

  • -2

    Trying to force larger eBay sellers (>$25,000) onto a paid store service, while keeping the same 13.4% transaction fees. So this actually costs me more money. Ok deal for mum and dad sellers, bad for people who sell > $25,000. Also bad for the everyday person who buys on eBay with hidden costs. Dodgy.

  • Facebook marketplace, Amazon and quicker AliExpress shipping is definitely hurting eBay. Last attempt to try and get some relevance back in that space.

  • +1

    So basically, this is changing seller fees to buyer fees and roughly reducing it by 50% the cost, and even better for high value items? Seems good to me. The 13% fee on high value items always turned me away from trying to sell on eBay.

    Sounds a little fishy from an ACCC perspective though. Any sort of "protection" or "insurance" or "extended warranty" fee is always opt-out. Will see how they manage to get away with it being compulsory with that sort of label.

    • It's not that "insurance" must always be optional. Look at most businesses with credit card surcharges. They can be compulsory but if they are they have to be bundled in the price. Or if they're not, then they must be optional, which is also fine.

      As ebay's bundling in the price, then it meets the requirement based on other charges for other businesses.

  • +5

    Not understanding why people are griping about this.
    The buyer fees are significantly less than the 13%ish that is currently being charged to the seller.
    There's like a 5% difference between the future highest tier and the current standard fee…

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