Changes to American Express® Platinum Card:
Card Member Benefit Summary of Changes
- Avis Car Rental1 The complimentary one-car-class upgrade is not available as part of your Avis Preferred benefit.
- Hertz Car Rental2 The 4-hour grace period does not apply for vehicle returns in Australia and New Zealand, and only applies in select international locations as listed below.
Currency Conversion Fee3 From 4 May 2026, the Currency Conversion Fee will change from 3% to 3.5%.
American Express® Global Lounge Collection4 From 8 July 2026, your American Express® Centurion Lounge access policies will change, including the number of complimentary guests.
From 1 October 2026, your Plaza Premium and Priority Pass Lounge access policies will change.
- Global Lounge Collection Terms and Conditions4 Please review additional updates to the Terms and Conditions for clarity at go.amex/glc-terms.
Please find below detailed information of the updates:
- Avis Car Rental
There has been an error regarding your Avis Car Rental benefit. Since 1 August 2025, Avis has not offered the complimentary one-car-class upgrade (where available). We apologise for this error and any inconvenience this may have caused. - Hertz Car Rental
There has been a communication error regarding your Hertz Car Rental benefit, and we apologise for any inconvenience this may have caused. We would like to clarify that Hertz does not offer a 4-hour grace period for vehicle returns in Australia and New Zealand. This benefit is available in selected international locations, including:
• Europe: 4 hours in: Balearic Islands, Belgium, Czech Republic, France, Germany, Hungary, Iceland, Ireland, Italy, Luxembourg, Macedonia, Netherlands, Norway, Portugal, Romania, Slovakia, Spain, Switzerland, United Kingdom
• Middle East and Africa: 2 hours in: Bahrain, UAE; 4 hours in: Egypt, Iraq, Israel, Jordan, Kuwait, Lebanon, Nigeria, Oman, Qatar, Saudi Arabia, Turkey, Yemen
• Asia: 2 hours in: Hong Kong, India, Korea, Malaysia, Pakistan, Philippines, Singapore, Sri Lanka, Taiwan, Thailand
• The U.S., Canada and Latin America: 4 hours in: U.S., Canada, French Guiana, Grand Cayman, Guadeloupe, Guatemala, Haiti, Honduras, Jamaica, Martinique, Mexico, Nicaragua, Panama, Paraguay, Peru, St Barts, St Croix, St Kitts, St Lucia, St Marten, Suriname - Currency Conversion Fee
From 4 May 2026, the Currency Conversion Fee will change from 3% to 3.5%. Currency Conversion Fees are charged when you make a transaction in a currency other than Australian Dollars. - The American Express Global Lounge Collection
From 8 July 2026, there will be changes to your complimentary access to the Centurion Lounges located in Sydney, Melbourne, the U.S., London (LHR), Tokyo (HND) and Hong Kong for both Primary and Additional Platinum Card Members:
• The complimentary guest allowance will change from two guests to one guest.
• Guests must hold a confirmed reservation on the same flight as the Card Member.
• Access to the lounge during layovers must be within five hours of your connecting flight.
Other international Centurion Lounge locations remain unchanged.
From 1 October 2026, there will be changes to your complimentary access to the following airport lounges:
• Plaza Premium Lounges: The complimentary guest allowance will change from two guests to one guest.
• Priority Pass:
• Only Primary Card Members will be eligible to enrol in the Priority Pass program and receive complimentary Priority Pass lounge access.
• Additional Card Members will no longer receive complimentary Priority Pass memberships and lounge access. Your nominated Additional Card Member may continue to receive a complimentary Priority Pass membership and lounge access up to and including 30 September 2026. However, all existing Priority Pass memberships and complimentary lounge access for Additional Card Members will end after this date.
• Primary Card Members may continue to bring one complimentary guest per visit.
To view all changes in detail, visit go.amex/lounge-updates, and to view your lounge access policies, visit Lounge Finder at amex.com.au/platinumlounges. - Update to the Global Lounge Collection Terms and Conditions
We have made additional updates to the Global Lounge Collection Terms and Conditions for clarity, which you can view at go.amex/glc-terms.
this is the biggest impact for family of 4 :(