• long running

Home Loan Refinance Cashback: up to $3,000 ($4,000 for Serving Police) @ IMB, Newcastle Permanent, BOQ, ME Bank, BankVic + More

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Been shopping around to refinance off my current lender and the cashback landscape has shifted massively since I last looked. All of the Big Four are basically out, ANZ killed their $2k refinance cashback last October, and CBA / Westpac / NAB were gone well before that. So if you were waiting for them to come back, don't hold your breath.

What's left is mostly customer-owned banks and regionals. Here's everything I could find that's currently live for refinancers (owner-occupier, max 80% LVR unless noted). Links go direct to each lender's offer page so you can check T&Cs yourself. Besides ME Bank, IMB and BoQ, I have not heard or had any experience with the rest. So please do your own research.

Current refinance cashback offers
  • Queensland Country Bank$4,000 on their Ultimate Home Loan Package, min $300k. Has a $395 annual package fee, so factor that in. [TO BE CONFIRMED]
  • Police Bank — Up to $4,000 for serving police ($2,500 for other eligible members). Min $300k, salary direct credit required, settle in 90 days.
  • Newcastle Permanent$2,500 ($250k–$499k) or $3,000 ($500k+) via online app. Excludes Greater Bank refinances (same group).
  • IMB Bank$2,000 ($250k–$499k) or $3,000 ($500k+). Offers from 3 Feb 2026. Settle in 90 days. Only 12-month clawback (most others are 24), which is worth noting.
  • ME Bank$3,000 on refinances $700k+, settle in 120 days. Excludes BOQ Group (BOQ, BOQ Specialist, Virgin Money).
  • Greater Bank$2,000–$2,500 in-branch, $2,500–$3,000 online depending on loan size.
  • BankVic$2,500–$3,000, but police / emergency services / health workers only. Min $350k.
  • BOQ$2,000, min $400k new lending, settle in 120 days. Clear Path / Economy / Fixed only.
  • Summerland Bank$2,000 on $400k+, applications between 1 April – 15 May, must settle by 30 June.
  • Defence Bank$3,000 on $300k+ application before 30 June and funded before 30 Sep, you don't have to be in defence force for their non DHOAS products.
  • Bank of China$2,888 on $400k+ application before 30 June and funded before 30 Sep. Information not available via website, please confirm before applying, might be a broker referral only deal
Stuff to watch out for
  • 24-month clawback is near-universal — refinance again inside 2 years and they take it back. IMB is the exception at 12 months.[TO BE CONFIRMED]
  • Same banking group exclusions trip people up: can't refi NPBS ↔ Greater, can't refi between BOQ / ME / Virgin / BOQ Specialist.
  • Settlement deadlines are tight, usually 90–120 days from application, so don't sit on it.
  • A $3k cashback sounds great but if the rate is 0.15% higher you'll burn through it in year one on a $600k loan. Chase the headline number do the maths first.

Anyone here gone with Queensland Country or Police Bank recently? Curious how the settlement process held up.

Related Stores

IMB Bank
IMB Bank
Bank of Queensland
Bank of Queensland
BankVic
BankVic
Greater Bank
Greater Bank

Comments

Search through all the comments in this post.
  • +1

    in recent conversations with grater bank via Email. They waive $500 establishment fee, so it basically equates to the cashback offered online, with the bonus of reduced rate compared to the advertised offer by 0.05%

    • Greater Bank sounds good to me, considering going that way - especially if they'll drop from 5.69% to 5.64% which you seem to be saying.

      Looks like there would be other fees involved still, e.g. valuation, but still decent.

    • +1

      I switched to Greater last year and have no complaints. They also took a little off the advertised price without me really even asking which put them below any advertised price I could find at any other bank.

    • +1

      I signed up with greater maybe 2 years ago now and ended up with about $1200 in pocket after all the fees. No dramas so far.

      • Excellent, thanks for those details.

      • They're offering me the same, which is great, but they're not giving the full $3k cashback only $2.5k as the $3k is the online process (which they say can't offer the reduced rate), which is annoying. Given my mortgage over two years the 5bp is better than $500 but still irked.

        • +1

          i see, but they waive the ets fee. ($500) so it nets the same.? ie. 3K cashback but pay 500 est fee. or 2.5K cashback no est fee.

  • Can these refinance cashback offers be obtained when going via broker ?

  • great summary !! thanks op

  • +3

    Thanks for compiling it.

    What about the rates? Whats the best rate you found or PPOR and IP.

  • +4

    Any chance can get the standard variable rates thrown in next to the banks. Agree with your comment that sometimes the cashback is simply eaten up by any non saving

  • +11

    +1 for the detailed research and information.

    Cashback offers are looking a lot more slim these days. Very interesting to see they all have clawback clauses now! Wasn't the case 2 years ago.

    Just 2-3 years ago I totalled $8k in net cashback profit over about 18 months, refinancing to st george ($4k), HSBC ($3,288), bank of china.($4k), me bank ($4k). A couple of these (boc and stg) I refinanced out literally 2 week after receiving the cashback.

    This is with a loan balance of $550k, the good times are behind us now!

    • Just wondering how the penalty when exiting one loan as i heard this might be not worth the hassle?
      And can you let us know how the rate changing with each bank?

      • -1

        Rate didn't matter cause I was chasing cashback. No penalty for leaving back then! You just gotta factor in the discharge fees, any set up fees and/or annual fees.

        Doesn't seem to be worth it anymore with the clawback clauses, unless the interest rate is competitive

    • Curious who is your current lender now and rate you are paying. Presumably that is the best rate in the market given you would have done your research

      • +1

        Bank Australia clean energy home loan (closed product), 5.14% with $395 pa annual fee and offset.

        It's a good rate but reverts to ~6% after 5 years, it's government subsidised. You had to move your home off gas and do 3 energy efficiency changes to your home to be eligible. It got discontinued due to high demand. I'll be looking to refinance in about 3 years when the honeymoon rate ends

        • wow. That is amazing deal. 5 years is good as can then refinance.

        • I wanted to go with them but they wanted all the upgrades to quality to be done before applying, so missed out on that.

    • Nothing left to churn but PHI.

      • -1

        And credit cards

        • Can't get bonuses if reapply to the same card within 24m

  • Does anyone have any experience with IMB Bank?

    • +1

      Reasonably fast approval process and not terribly onerous.

      App is a bit clunky, and setting up split loans required manual forms but otherwise worth the cashback

    • Just worth noting that they have only ONE branch in VIC (Glen Waverley). It's like 50ks from me and I've had to go into the branch a couple of times due to large transactions. Super annoying. The app is OK.

    • +1

      Refi’d to them and they’ve been vgood. App is nice. Also calling them you speak to a human straight away without being on hold for hours and hours. Refreshing after dealing with big4 bs.

    • Refi process almost done with them now. It’s been smooth.

      • What details did you have to provide as part of Refinance process?

  • +1

    Are all of these banks ones that use that dodgy Illion Bank Statements system requiring you to sign-in with your other-bank credentials? Greater Bank and Newcastle Permanent do this.

    Signing into that system with your bank credentials means you are very likely breaching your bank's terms and conditions. Good luck trying to make a successful fraud claim with those banks (should that ever happen).

    • +1

      Frustrating that they do this now that open banking is a think. Shouldn't require credentials at all.

      Greater Bank doesn't require this if you go through a lender.

      • You get less cash back through a lender is that right?

        • That's what they're telling me, although they're also waiving some fees and offering a 5bp better rate which works out better for me anyway. Still annoys me, I want it all :D

          • +1

            @ely: After a bit of back and forth they'll give me the $3k cashback even though I'm going through the lender not online.

            • @ely: Is it a big loan?

              • @circle9nine: Big enough that it would earn the $3000 loan if I applied online.

            • @ely: What did you do to sway them to pony up?

              • +1

                @HitlersDad: Just moaned a little bit about it.

                I've also had some other brokers point me at Bank of China, 5.68%, $4k cashback, and with an offset.

  • -3

    Pretty poor offerings and in guessing they’ll have crap apps and no offsets.

  • +1

    I'm in a unique position whereby my loan is 100% offset and currently around 200K (200k in offset account). Is there any viable option for me to refinance, as I am sick of paying the $395 fee each year, and it's due again! - thoughts?

    • +1

      Suncorp waive their annual package fee for the life of the loan (home package plus) and it includes offset. Min loan $150k.

      • Just called Westpac and they removed me from the Choice Package, and now I only need to pay $96 per year for the home loan and $60 per year for the Offset account. Saving $239 a year!

      • I'm with Suncorp. Note we used to get a free credit card too. They have now hived that card off to 'mycard' and surprise surprise we now have a fee coming annually. Strongly suspect this is the stinking influence of the Big Four banksters (ANZ T/O). Just a warning that the Big 4 virus seems to be spreading into Suncorp, I expect further customer value destruction soon.

        • It's because ANZ acquired Suncorp Bank, and the credit card that Suncorp was providing was financed by NAB. So that agreement didn't survive the acquisition and they brought in mycard instead. Very annoying.

    • +2

      Just ask to borrow $300k. Tell them you are thinking of doing renovations / upgrades.

      • Is that even allowed? I thought that will fall under personal loan.

        • When I refinanced (through a broker), I wanted this. They increased the loan amount above what I was owing, and what was left after paying off the previous bank went into the new loan's offset account. I told the broker I was considering renovations.

          So it's possible, but of course a larger loan will have larger repayments, and your eligibility will depend on whether they think you can meet the higher repayments. And they do consider whether you'll still be able to meet those repayments if the interest rates go up.

        • +1

          Yeah it is allowed and is pretty common.

      • Does the other bank even know how much you have offsetting currently? I thought they can only see what's outstanding and not what's actually in your offset?

    • +1

      Why don't you just pay everything and be done with it?

    • +1

      i’m with ANZ and I only pay $10/month for offset account

  • any banks offering cashback on refinanceing just less than 250000k?

    • +1

      250 mio?

    • +2

      Assuming you mean 250K, you can apply for a 300K loan and put the extra money in your offset account.

      You'll be paying higher monthly repayments though, but if you leave the extra money in the offset account, you'll pay the loan off earlier than the expected term.

  • For anyone interested I recently refinanced with Newcastle Permanent. Was a good experience, settlement was quick and comms great. I didn’t get the cashback but that is okay as I got fixed rates before any of the rate rises (courtesy of rate lock)

  • any refinance offer that offers LVR at 90%?

    • A few do but 90% is generally inclusive of LMI.

  • +1

    If the loan is refinanced to another financial institution within two years of receiving the cashback, the lender will claw back the cashback amount at settlement by capitalising it into the loan balance, thereby increasing the total refinanced loan amount. Is that how claw back works?

    Previously all my home loan cashback amounts were paid to my normal bank accounts, never to my home loan account.

    • Same question.

    • I think they do it as part of the home loan discharge process. I haven't done frequent refinance myself so I can't commend on the exact process.

  • What is the interest rate on your home loan?

    Mine is 5.89% and I see that I can get a better rate elsewhere (5.79%) and potentially take advantage of the refinance deal.

    • Mine was 6.29%, my new one is 5.83%

    • +1

      Greater Bank is 5.69% and someone above says they've gone 0.05 lower for them so 5.64%. It's no offset (redraw only) for that rate though, but that's generally fine (only caveat being if you plan on turning it into an investment property down the line it may impact the tax deductibility of interest payments).

    • Up bank changed to 5.7% after the most recent RBA change, and you can have up to 50 savings accounts, which helps if you're putting money away for Christmas, birthdays or holidays or something like that. Those separate savings accounts will act as offset accounts too.

      Up bank are online-only though, but do you actually need a bricks-and-mortar bank branch? Their online chat through the app is pretty good.

      Up Bank are a part of Bendigo Bank.

    • 5.99% 5% deposit first home buyer. NAB

    • Mine is 5.78% with bankwest. When i looked into refinancing, People's Choice was the cheapest. Their current is 5.64% for <70% LVR PPOR. Their requirements were just too tight to qualify. Not sure what other lenders are there that can match People's Choice rate

  • +3

    Thanks OP. My impression is that the clawback applies only to the broker's commission, not the borrower's rebate. I can't find anything in the T&Cs e.g for ME bank to the contrary?

    • +1

      Also want to learn more about this. Quick search on clawback says it's applied on broker's commission. So my understanding is that it does not apply to cashback bonus where there is no broker involved.

      24-month clawback is near-universal — refinance again inside 2 years and they take it back. IMB is the exception at 12 months.

      @Borepig Are you able to clarify this?

      • +1

        Clawback applies to broker commission but also frequently cashback offers (e.g. reduce home loans has up to $10k cashback, but 100% clawback if you refinance away in less than 24 months).

        • +2

          I'd like to read more about that if you have any source because the link I attached even mentioned clawback is illegal

          • +1

            @foxes28: I assume it's legal but they're certainly doing it - see near the bottom of the page for Reduce here - https://www.reduceloans.com.au/home-loans/prime-refinance-ca…

            Your loan must stay current for a minimum of 24 months after the loan settlement. Should you discharge your loan within the 24 months from the date the cash back is paid then this amount will need to be re paid and added to your total balance payable at the time of your discharge.

            • +3

              @ely: Thanks. So I assume they have to make it explicit such as that one and IMB. I was worried upon reading the "near-universal" part by OP

              • +2

                @foxes28: Yeah it absolutely needs to be disclosed, but they can disclose it by burying it in the terms and conditions, so always read closely.

      • +1

        I haven't researched every one of them, but that is what people told me. Best to confirm it with the bank. Below is for IMB: "The Clawback Amount will be added to the total loan balance payable to IMB in respect of the Eligible Loan when the Eligible Loan is discharged, repaid in full or otherwise terminated. If there are multiple Eligible Loans under one application, the Clawback Amount is only repayable if all the Eligible Loans under the one application are discharged, repaid in full or otherwise terminated within 12 months."

        • +2

          Thanks for clarifying. Found the document that you quoted from IMB so it is explicitly stated regarding the 12 months clawback.

          I refinanced to a regional bank last year with 3k cashback and am looking to refinance again this year. Fortunately the Conditions of Use of my offer is only "Have not repaid and closed the loan facility prior to the receipt of the Cash Back Offer." which is 60 days

  • +1

    Please note that Queensland Country Bank's cashback only applies to LVR over 80%. While most of the banks require LVR less than 80%.

    Please refer to below terms copied from their website.

    You have a Loan to Valuation Ratio (LVR) greater than 80%, and you either: i. are eligible for a loan under schemes operated by Housing Australia; or ii. are subject to Lenders Mortgage Insurance acceptable to QBE.

  • No mention of Queensland country bank $4k cashback on their website??

    • https://www.queenslandcountry.bank/siteassets/documents/terms-and-conditions/terms-and-conditions---$4000-cashback-offer.pdf may have been withdrawn. Can anyone confirm?

      • Can confirm its apparently been withdrawn. So no cashback.

        • Updated, thanks.

  • +1

    Great summary, but speaking of doing the maths…

    600k x 0.0015 = 900, doing the maths says you're still way up on a $3k cashback after 12 months if you're only 15bp higher. Note that there are other fees associated with refinancing, which typically will add up to well under $1k (mortgage discharge and establishment from the state, some kind of exit from the old lender, whatever the new lender charges to set you up).

    As a lazy heuristic, 10bp on a $1M loan is $1k/year so you can adjust your balances and gaps to get a ballpark in your head pretty easily - but do the actual maths to figure it out.

    • +1

      Also some lender charge you with valuation fee (it was ~$300 in my case last year)

  • This is great! Thanks for your work.

  • Would any of these banks let you split the loan after establishing it? Our current bank is set up $200K + $50K for debt recycling

  • Usually a refinance would cost anywhere between $750 to $2000 in Victoria, mostly depending on the new bank's setup and valuation fees. There are usually flat fees $750-1000 for discharge and other fees (govt + pexa). Usual setup fees at new bank would range from $100 to $1000 depending on the bank if you opt in for packages and property valuation is added.

    So without the cashback, it looks like a bad deal as you will have to stay for at least 1-2 years depending on difference in interest rate to recoup that cost. With $2k cashback, you are straight away in the positive from day one.

    • Having refinanced many times I think the most it has cost all up was about $800, sometimes less. Generally I'm refinancing to banks that don't charge much to set up though. Exit fees are typically only $200-350 from the old bank, mortgage deregistration and registration about $250 all up, and new lenders often waive everything but sometimes change valuation, sometimes others - they're often keen to waive most of those fees if you ask though.

      • In Victoria, mortgage re-registration is $340 govt fees + $115 fees for PEXA for digital settlement. So that itself is around $450, without any of the bank fees. Usually old bank's discharge fee would on top, typically $350 for most I have seen

        • Yeah, I'm in VIC. $125.70 x 2 for mortage discharge and charge, total ~$250 not $340. ~$800 is typical refinance cost in VIC in my experience, but as noted, new mortgages I've applied for have typically been $0 or close to, often valuation charges are also waived.

  • Is there an app or site to advise extra amount your are paying in Installments if your existing loan say has got 25 years left and refinance will start loan for 30 years again with cashback?
    Lenders take max interest in initial years, so changing and starting a new loan can't be that lucrative if it ends up being 30 year again.

    • +3

      Refinancing the same loan amount (with no cash‑out) usually lowers your monthly repayment because you’re spreading the balance over a new term. You can still pay extra anytime to finish the loan faster.
      However, if you spend the monthly savings instead of putting them back into the loan, the total cost can increase. Is this what you meant?
      Many people refinance when rates rise, it gives them breathing room.

    • Just keep paying the same. I save far more than my minimum repayments anyway, so the actual repayment amount is basically irrelevant.

  • I think bankvic is another that has withdrawn the cashback offer.

  • +1

    I've seen brokers evaluate cashbacks using "net settled balance" ie. Loan balance net of offset balances, is this common within banks too?

  • OP and @jokuda, what are the rate on <70% LVR for PPOR. That will save people time.

    Best rate in ozbargain is People's Choice with 5.64%.

    • People's Choice is probably still one of the cheapest. I suggest trying to go with a tier 1 lender, I can get 5.72% with a major. You can't just look at the interest rate. You need to look at the comparison rate.

      • ok great. Yeah i understand. Their comparison rate is 5.65%. However, their process was too tight compared to others.

        Which of the lenders offered in 5.72% mark?

        • I will PM you, dont want to be caught by the MOD.

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