VentraIP currently under a Ddos attack: https://status.ventraip.com.au/notices/bbd590vmddatd2dk-ddos…
Personally, I cannot use hosted eMails but my web site loads OK but cannot ping it.
VentraIP DDoS Attack
ID10T Error on 23/05/2026 - 17:29
Last edited 23/05/2026 - 18:30 by 1 other user
Last edited 23/05/2026 - 18:30 by 1 other user
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Glad that I haved move most of our sites away from them, they've been in such sitautions more often in the last few years and this one lasted for a while, unacceptable.
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Who did you move to?
We’re with VentraIP and we’ve been down for 4 hours+ now.. Twice this month.
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Just responded to ping.
From them:
"Our team and upstream vendors have now tentatively mitigated the DDoS attack impacting access to services across our network. A full post incident response (PIR) will be provided to customers in due course that will provide further information on what happened and how we are further strengthening our capabilities against further attacks of this magnitude. We appreciate your patience and understanding.17:38 AEST - 23 May 2026"
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Vultr + xCloud, or just xCloud Managed Servers. Never looked back…
If you prefer a slightly less technical setup, just go for Cloudways then.
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Quantum Core!
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Surely this just affects their website? Or is it the admin area too.
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I cannot send eMails from my account.
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Weird. I use couldflare name servers and don't have any service but domains with ventra.
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Cloudflare are very big, Ventraip are comparatively tiny. DNS is cached, often for long periods like 24 hours or 7 days. So cloudflare asks Ventraip for your DNS once then stores it till the TTL clock expires.
Given how much traffic cloudflare and other traffic networks like akamai and Google and meta cache, maybe 90%+ of site traffic comes from 4 DNS requests each day.
If you suddenly get 5Gbbs of DNS traffic you can discard it and 90% of the Internet won't notice.- 2
I just recieved a test in my inbox, but cannot send or reply.
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Excuse ignorance, but if your domain is registered with VentraIp and dns is hosted there but you redirect so that your site is hosted by Cloudways, won't you still be affected if VentraIp cannot redirect?
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This was the case for me, I only use VentraIP for a domain name and DNS management, they don't host my actual website, and I wasn't affected by any downtime. My domains email hosting is also not with VentraIP and I encountered no issues with that as well.
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VentraIP DDoS Attack
Lucky I now use DWindows instead…
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Update:
We've now resolved the incident. Thanks for your patience.
09:12 AEST - 26 May 2026
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Your website loads but doesn’t respond to a ping hmmmm
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ICMP isn't HTTPS.
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To explain, DDOS might send all sorts of traffic, often stuff like DNS reflection or other protocols.
Every connection sucks up host RAM and CPU slowing down the response. Send too much and the host has too many responses queued, stuff times out and tcp requests send a repeat, multiplying legitimate and DDOS traffic.
If you block some ports at the border router the host never gets the requests, leaving just important ports open.
So you can discard ICMP, DNS etc and just focus on web requests to cut the load by a lot. Block big hosts that are contributing to the DDOS that are likely not legit requests, e.g. Russian ip ranges and you can cut it back further.
For Australian based sites like most of Ventraip you could block most of the global Internet and likely cut the DDOS traffic by 95% while only blocking 5% of legitimate traffic.
I haven't been involved in this for years, but I understand this level of traffic management is pretty automatic now.
The same goes for customer management interfaces, which are likely heavy resource using - most customers will prefer their site to be up at the expense of being able to manage it.- 8
Good thing I just cancelled my subscription