I am from Melbourne Australia. Problem is the car, which has only done 10,000 klm in 7 years is just out of warranty. I spoke to Kia. They said it should be up for 105,000 klm service and as it is just out of warranty will not oblige.
Problem is tailgate release. 1 day it works the next day it does not. I replaced the solenoid, boot release still the same.
When I connect a scanner and go to live data it shows the little button on the back being pressed continually, so it is my belief the switch is faulty and locking out the BCM. (I did pressure clean the car a few weeks ago - perhaps water got in).
I have a replacement switch, but the problem is removing the "Garnish plate", which hold the camera and push button. On the inside, with the cover removed there are 2 x 10mm nuts and 2 plastic release points that you squeeze.
Still not the slightest bit of movement.
Can anybody PLEASE tell me how to remove this plate (I have read a heat gun and fishing line to cut the double sided tape), but it is solid as a rock cannot even get a pry tool in there. (I have a full commercial grade set.
Any advice would be appreciated.
Lol… they dont get to "oblige" or not… This is 100% covered under ACL. 10,000km in 7 years… someone would expect a part to almost last forever on a car that does about 1,400km per year.
if it is a rear bumper/tailgate/lock/switch part, dont let them pull that "you didnt get it serviced on time" bullshit… servicing on time would have ZERO to do with unless this was listed as a serviceable part.
For the amount of km you do in a year, I would sell the car. Give up the headache and hire a car for the times that you do need one.