======= Sockpuppeting ======= For the purposes of OzBargain, it's posting a deal or commenting on a deal without declaring affiliation with the company. Otherwise, it's voting on a deal for a company you are affiliated with. Some examples: *A person posts a deal or competition pretending to be a customer when they are actually associated with the company. *A friend, family member, or employee comments on a deal or competition, or posts a deal or competition without declaring affiliation. *A friend, family member, or employee votes on a deal or competition. *The OP creates ghost accounts((A ghost account is a duplicate account. Multiple accounts held by the same individual or entity are not permitted without proper authorisation.)) to vote and/or comment on their deal or competition. Doing any of the following not only is against our site rules but may violate [[https://www.accc.gov.au/business/advertising-promoting-your-business/managing-online-reviews|The Competition and Consumer Act 2010]]. ====== What you can do ====== Reporting your suspicions is a good idea but as moderators have a multitude of sockpuppeting detection tools, it's best to leave the investigation to them rather than making public accusations. Please submit issues by either reporting the suspicious post/comment((You can find a 'Report' link on the bottom of each post and comment.)) or by starting a topic in the [[https://www.ozbargain.com.au/forum/10041|Talk With A Moderator (TWAM) forum]]. ====== For those who get caught for sockpuppeting ====== If you are caught sockpuppeting, then you will be banned. The length of your ban (e.g. permanently or 1 month) depends on: *the severity of the incident *initiating a dialogue with us through the [[https://www.ozbargain.com.au/forum/10041|TWAM forum]] *a truthful explanation of the sockpuppeting *what policies you set to prevent this in the future *whether the sockpuppeting was intentional Whilst many users & stores have been permanently banned for sockpuppeting, some have come back. These companies have imposed a strict social media policy and have become valuable members of OzBargain. =====Are you guilty of sockpuppeting? (Posts/Comments)===== Are you.... *working for the company? (all tiers - including management!) *on the companies payroll? *designing the companies website? *working as a marketer for the company? *designing/making/producing the product being sold? *related to someone mentioned above? *a contractor for the company? have you.... *been asked by someone to post on this site? *been offered money/prizes/incentives to post this deal? If yes, its okay! All you need to do is declare your affiliation when posting a deal or making a comment. Simply tick the 'I am associated with the store' check box when posting a deal or 'I am associated with //Store Name// check box when commenting on a deal for your store that you didn't post. You can also mention your affiliation at the bottom of the deal post; Example: "Disclosure: I worked here over the holidays" or "I am a employee at one of the stores". =====Are you guilty of sockpuppeting? (Voting)===== have you.... *been asked by someone to vote on their deal(s)? *been offered incentives to vote on a deal(s)? *decided to vote on someone's deal(s) who you know or a company you are associated with? If so, do not vote. Not only will your voting result in a ban on your account, it will also result in a ban for that store from posting on OzBargain in the future. You will see a warning box upon your first deal vote. **Example Vote Warning:** {{https://files.delvu.com/images/ozbargain/votewarning.png|}} ====== Accidentally not checking the rep box ====== Whilst we punish users for sockpuppeting, we understand that some reps may forget to check the rep box when posting. This may be due to a language barrier or simply forgetting to check the box. In cases where it's obvious that it is a rep posting, the moderators will check the rep box. ====== References ====== [[http://en.wikipedia.org/wiki/Wikipedia:Sockpuppet|Wikipedia:Sockpuppeting]] [[https://www.ozbargain.com.au/node/8912|OzBargain: Sockpuppeting]]